House of Wine Resume
Richard Hernandez
Address: 16 Jefferson Ave SE, Apt 2 Grand Rapids, MI 49503 - 952 � S. Catalina St. Los Angeles, CA 90006
Cell: ------------ ? Email: ------------
EDUCATION:
Kalamazoo College, Kalamazoo, MI Bachelor of Arts in Business, completed June 2019
HONORS:?The Posse Foundation Full-Tuition Merit-Based Leadership Scholarship
RELEVANT EXPERIENCE:
Tiffany�s Wine and Spirits, Kalamazoo, MI Mar 2019 � Aug 2019
Sales Associate/Wine Shop Clerk
� Actively assisted customers with product selections and processed sales transactions; drove revenue production by creating and maintaining effective product displays
� Ensured that appropriate levels of inventory for product lines are maintained and ordered. Received and verified shipments; inspected and documented freight damages; determined stock needs, coded merchandise and arranged shelf and floor displays.
� Performed Special Liquor Orders for customers involving helping the customer find the exact product they desire, have the product shipped in from a different location or contact the vendor directly, and taking in deposits for future pick up.
J.H. Snyder Company, Los Angeles, CA June 2013 � January 2017 Accounting Assistant
� Collaborated with the accounting, construction, and property management teams to perform a high-level audit regarding city requirements on specific projects that were being developed
� Processed payments and documents such as invoices, change orders, employee reimbursements, loan draw schedules, bank reconciliations, and many other financial statements in an efficient manner that ensured confidentiality
� Performed general clerical duties including directing phone calls, filing, scanning, and data entry using Microsoft Office and other accounting software such as Yardi, Timberline, and NewStar
Sawall Health Foods, Kalamazoo, MI March 2017 � February 2019?Sales Associate/Cashier
� Created several projects during the holiday season including flyers, posters, and displays both individually and in groups to promote advertisements for Halloween, Thanksgiving, and Christmas deals.
� Maintained cleanliness and order of workspace, inventory, store-front, sales floor, and storage areas in order to direct customers to the appropriate store location.
� Trained to use both generic cash register and POS system to collect multiple forms of payments and issue receipts to customers.
Martini�s Restaurant, Kalamazoo, MI Currently Employed
Bartender/Bar Prep/ Server
� Prepared sides, specialty drinks, bar service, and ingredients required for the dishes and cocktails throughout the day
� Handled closing duties such as cleaning, dishwashing, tipping out, managing inventory, and reporting the daily earnings for the restaurant.
� Leveraged interpersonal skills to provide superior customer service by greeting and seating customers and bar patrons, taking their orders and fulfilling any requests of both the customers and management.
� Excelled at upselling customers from shelf to premium brands. Using expertise of cocktails and pairings to reimagine classic cocktails and provide patrons with a memorable experience.
SKILLS:
Proficiency in Microsoft Office, SPSS, R, several accounting software such as: Sage Timberline, Yardi, and NewStar in Windows Environment; fluent in Spanish, basic knowledge of French and Latin; strong analytical and organizational skills with strong attention to details; ability to maintain a high level of professionalism and confidentiality; ability to prioritize and work effectively in an environment with firm deadlines and multiple projects.
Richard Hernandez
Address: 16 Jefferson Ave SE, Apt 2 Grand Rapids, MI 49503 - 952 � S. Catalina St. Los Angeles, CA 90006
Cell: ------------ ? Email: ------------
EDUCATION:
Kalamazoo College, Kalamazoo, MI Bachelor of Arts in Business, completed June 2019
HONORS:?The Posse Foundation Full-Tuition Merit-Based Leadership Scholarship
RELEVANT EXPERIENCE:
Tiffany�s Wine and Spirits, Kalamazoo, MI Mar 2019 � Aug 2019
Sales Associate/Wine Shop Clerk
� Actively assisted customers with product selections and processed sales transactions; drove revenue production by creating and maintaining effective product displays
� Ensured that appropriate levels of inventory for product lines are maintained and ordered. Received and verified shipments; inspected and documented freight damages; determined stock needs, coded merchandise and arranged shelf and floor displays.
� Performed Special Liquor Orders for customers involving helping the customer find the exact product they desire, have the product shipped in from a different location or contact the vendor directly, and taking in deposits for future pick up.
J.H. Snyder Company, Los Angeles, CA June 2013 � January 2017 Accounting Assistant
� Collaborated with the accounting, construction, and property management teams to perform a high-level audit regarding city requirements on specific projects that were being developed
� Processed payments and documents such as invoices, change orders, employee reimbursements, loan draw schedules, bank reconciliations, and many other financial statements in an efficient manner that ensured confidentiality
� Performed general clerical duties including directing phone calls, filing, scanning, and data entry using Microsoft Office and other accounting software such as Yardi, Timberline, and NewStar
Sawall Health Foods, Kalamazoo, MI March 2017 � February 2019?Sales Associate/Cashier
� Created several projects during the holiday season including flyers, posters, and displays both individually and in groups to promote advertisements for Halloween, Thanksgiving, and Christmas deals.
� Maintained cleanliness and order of workspace, inventory, store-front, sales floor, and storage areas in order to direct customers to the appropriate store location.
� Trained to use both generic cash register and POS system to collect multiple forms of payments and issue receipts to customers.
Martini�s Restaurant, Kalamazoo, MI Currently Employed
Bartender/Bar Prep/ Server
� Prepared sides, specialty drinks, bar service, and ingredients required for the dishes and cocktails throughout the day
� Handled closing duties such as cleaning, dishwashing, tipping out, managing inventory, and reporting the daily earnings for the restaurant.
� Leveraged interpersonal skills to provide superior customer service by greeting and seating customers and bar patrons, taking their orders and fulfilling any requests of both the customers and management.
� Excelled at upselling customers from shelf to premium brands. Using expertise of cocktails and pairings to reimagine classic cocktails and provide patrons with a memorable experience.
SKILLS:
Proficiency in Microsoft Office, SPSS, R, several accounting software such as: Sage Timberline, Yardi, and NewStar in Windows Environment; fluent in Spanish, basic knowledge of French and Latin; strong analytical and organizational skills with strong attention to details; ability to maintain a high level of professionalism and confidentiality; ability to prioritize and work effectively in an environment with firm deadlines and multiple projects.