Hill Resume
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Hill Resume

Rebecca A. Hill
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HIGHLIGHTS OF QUALIFICATIONS
Passionate, resourceful, professional with an intense drive to help motivate and inspire youth: comfortable moving across diverse populations, collaborative team player, and demonstrated leadership.

INTERNSHIP EXPERIENCE

ELMHURST COLLEGE CONFERENCE AND EVENT SERVICES, Elmhurst, Illinois
Student HR/Wedding Intern, Jan 2016 � June 2019
� Trained and oversaw 15+ student workers with procedural tasks both in and out office
� Delegated responsibilities for outside rentals and lectures procedures for college
� Invented standard operating procedures to be implemented amongst the team.
� Enforced college policies and procedures for efficiency
� Bridged between client correspondence and conference manager correspondence for smooth customer service compliance

ELMHURST COLLEGE CONFERENCE AND EVENT SERVICES INTERNSHIP, Elmhurst, Illinois
Food Intern, Summer 2017 - 2018
� Conferred with customers both in person and electronically on food number head counts and policies amongst 40 groups
� Maintained open communication between food services and conference manger for client head counts
� Organized food teams to facilitate head count when groups were 90+
� Developed coloring systems for day and overnight camps that were using food service for efficient counting

LEADERSHIP/ACTIVITIES
� Black Student Union at Elmhurst College President, May 2017- May 2019
� Coalition of Multicultural Engagement representative Jan 2018 � May 2019
� EC Connections Mentor July 2018 � May 2019

E D U C AT I O N
Elmhurst College, Elmhurst, Illinois
Bachelor of Arts
Major: Sociology
Anticipated: June 2019

W O R K E X P ER I E NC E

TALBOTS OUTLET, AURORA, Illinois
Sales Associate, (May 2018 � August 2018)
� Demonstrated creativity in sale purchases that promoted both sales and client input
� Conducted positive customer service amongst heavy traffic dates and promotions
� Organized sales floors by interpreting floor set documentation
� Corresponded generationally amongst a vast group of individuals on my team

ELMHURST COLLEGE AC BUEHLER LIBRARY, Elmhurst, Illinois
Circulation Desk, Sep 2015 � Dec 2016
� Maintained reserved, collected books, and other materials at circulation desks and processed materials for inter-library loans.
� Trained incoming employees on procedures and rules
� Advised patrons on book recommendations and aided in searching for items locations onsite and interlibrary loan