Herb Baylor
HERBERT BAYLOR JR
3523 DUNLAP STREET
TEMPLE HILLS, MD 20748
------------ (h) ------------(c)
HB------------ or HB------------
EMPLOYMENT
Housing Manager Employed (December 2018 – June 2019) Catholic Charities 1001 Lawrence Street, NE Washington, DC 20017
• Assessed participant's individual housing needs to determine necessary supports to maintain housing in the community.
• Liaised, mediated and advocated between program participant, case management, property management, landlord-tenant court, and collateral agencies to maintain housing.
Supervised two Community Support Workers
• Managed lease-ups and relocations which includes; developing relationships with landlords, identifying available units, processing housing applications and gathering supporting documentation, and attending lease-ups. Works with program staff, client and landlord to navigate the application process to ensure timely lease-up.
• Developed and leads one on one and group Housing Readiness workshops/training to teach life skills; i.e. managing a household, paying rent; reporting repairs; communicating with landlord and neighbors, etc.
• Managed collection and reporting of monthly rental ledger and payments to intervene and minimize the risk of eviction
• Developed and maintained tracking systems to monitor participant transfer to Permanent Supportive Housing, and/or other more appropriate levels of care.
• Monitored participant's apartment conditions and utilization of community support systems to gage progress towards self-determination and reintegration in the community in conjunction with assigned program staff as needed.
• Managed outreach and coordinates/schedule program special events and volunteer activities to referring agencies, general public on intake and general program information.
• Managed and develops systems for the retrieval of housing documentation maintained by the program for monitoring visits, audits, and inspections.
• Performed all other duties as assigned.
Housing Specialist Employed (August 08 – Present)
Coalition for the Homeless (Emery House) 1725 Lincoln Road NE Washington, DC 20002
• Serving as a Housing Specialist and providing housing and supportive services for an average of 65 clients in the Emery Work Bed Program (EWBP).
• Conducting housing eligibility assessments for assessing client’s needs, identifying barriers to housing and developing individualized plans and interventions needed to increase the success of the client and providing referrals to appropriate resources and following up on the delivery of services.
• Working with DC Housing Authority, site-based subsidies, Shelter +Care, and Permanent Supportive Housing voucher programs to expand housing options for clients.
• Assuring housing readiness of clients by facilitating client workshops, groups and individual sessions on life skills and information needed to acquire and maintain independent permanent housing.
• Creating and maintaining a housing database and directing move-in/transfer process of homeless individuals into scattered permanent housing funded by HUD, DCHA and additional granters.
• Completing required documentation including, but not limited to housing plans, and client records.
• Providing specialized housing services to other staff members through clinical team meetings.
• Tracking housing placements and conducting a 90-day follow up of clients placed into subsidized or fair market rent permanent housing.
• Motivating clients to reach their potential through outreach, motivational interviewing, harm reduction and Housing first approaches and relationship building.
• Maintaining a program goal of 85% housing placement rate in moving clients toward self-sufficiency.
• Inputting statistical data in HMIS through coordinated entry, and data-informed systems planning on housing and supportive services provided to clients
• Ensuring compliance with contract or grant requirements and;
• Providing monthly status reports to Program Director for submittal of reports to the Community Partnership, the Transitional Housing Program’s monitoring agency.
Case Manager/Family Development Advocate Employed (January 07 – April 08)
Family Forward, Inc. 1448 Park Road NW Washington, DC 20010
• Served as Case Manager/Family Development Advocate and providing case management services for 20 clients at the New Beginnings Family Shelter.
• Completed comprehensive assessments on assigned families
• Developed family service plans to identify short and long term goals to obtain and maintain housing
• Provided a linkage to community agencies, while serving as a liaison with the Departments of Human Services and Social Services and mainstream resources in helping residents with financial, legal or entitlement issues.
• Wrote weekly progress notes and providing monthly reports as required
• Achieved a 65% placement rate in moving families from their status of homelessness to transitional or independent housing programs. Conducting home visits in helping families maintain their goal of self-reliance and;
• Submitted reports to the Community Partnership, the shelter’s monitoring agency.
Lead Case Manager (Shepherd Cove Shelter) Employed (July 04 – July 05)
United Communities Against Poverty 1400 Doewood Lane, Capitol Heights, MD
• Supervised case managers and children’s services coordinator.
• Provided linkages to community agencies and served as a liaison with the Department of Social Services in helping residents with financial, legal or entitlement issues and helping residents in achieving the goal of self-sufficiency.
• Achieved a 65% placement rate of moving residents from their crisis of homelessness to transitional or independent housing programs.
• Reviewed and monitored documentation of case records on a weekly basis to ensure compliance and quality services. Ensured compliance with grant requirements and;
• Submitted monthly reports to the Prince George’s County Department of Social Services, the shelter’s monitoring agency.
Program Administrator II, Employed (November 98 – May 03)
Alcohol/Drug Abuse Administration 55 Wade Avenue, Catonsville, MD 21228
• Served as Program Monitor of the Addicted Homeless Project which placed Maryland’s addicted homeless residents into residential treatment and in transitional housing programs. Coordinated the Recovery to Employment Pilot Project which assisted clients who were receiving substance abuse treatment and were participants in Maryland’s County Health Departments or detention centers with employment opportunities. Coordinated the Children in Need of Assistance Pilot Project-Senate Bill 512 which placed mothers who delivered newborns exposed to heroin or cocaine into residential treatment. Conducted site visits to treatment facilities and providers who participated in the Projects.
• Monitored and confirmed placement of referrals received from addictions specialists and assisted in the continuum of care. Achieved a rate of 85% in placing the addicted homeless and women who delivered drug-exposed newborns into residential treatment. Obtained a 75% placement rate in providing employment for clients in recovery.
• Coordinated services with DSS-CPS to ensure appropriate treatment and care for both post-partum women and their newborns.
• Provided technical assistance where needed and developed plans for enhancing service delivery. Provided recommendations for consideration to the Administration. provide information to the government and legislature at federal, state and local levels for policy development and decision making
HIV Case Manager Employed (September 96 – August 98)
Park West Medical Center 4126 Patterson Avenue, Baltimore MD
• Responsible for the case management of HIV clients using illicit drugs. Conducted psychosocial assessments and made referrals to social services programs. Provided individual and group counseling services. Completed individual treatment plans and discharge summaries on assigned clients. Developed and maintained a viable list of community resources and social service program. Prepared and submitted quarterly reports to the Baltimore City Health Department.
• Taught programs and provided training on HIV/AIDS, sexually transmitted diseases and risk reduction.
Substance Abuse Counselor Employed (May 94-June 96)
Rockville Housing Enterprises 14 Moore Drive, Rockville, MD
• Responsible for coordinating all administrative functions of the RHE Counseling Center. Monitored expenditures of the $82,500 budget allotted for FY94-96. Implemented an HIV/AIDS and substance abuse education and prevention program. Provide case management to residents participating in the substance abuse program. Supervised resident services initiative coordinator, support staff, and on-site job counselors. Prepared bi-annual reports on services provided to Department of Housing and Urban Development.
Senior Counselor Employed (April 92 – May 94)
PHP Healthcare Corporation 2500 Martin Luther King Avenue, WDC
• Coordinated Cuban Muriel Substance Abuse Program at St. Elizabeth’s Hospital. Provided substance abuse education and life skills to Cuban detainees with co-occurring disorders. Provided case management and developed individualized treatment plans. Conducted individual and group therapy groups. Supervised 3 substance abuse counselors. Provided assistance and gave recommendations to the Parole Board for consideration in determining the disposition of the detainees.
EAP Counselor Employed (March 86-April 91)
Washington Metro Area Transit Authority 600 5th Street NW, Washington DC
• Administrated Employee Assistance Program for the Washington Metro Area Transit Authority. Counseled employees concerning job or personal related issues. Provided referrals and placement of employees who needed substance abuse or mental health treatment. Made referrals to treatment providers, social services, and outsourced programs. Provided case management on employees participating in the Employee Assistance Program. Made recommendations to Medical Director for consideration in returning an employee’s return to duty.
• Interfaced and advised management on substance abuse policies and procedures. Assisted Labor Relations officers in resolving grievances in labor-management hearings.
• Conducted orientation, supervisory and employee training sessions.
EDUCATION
Bachelor of Science – Chemistry Years Attended (August 74- August 80)
University of Maryland College Park, MD
Master of Science – Health Services Administration Graduated – June 2014
Strayer University Washington, DC
Master of Science – Public Health Graduated December 2017
Liberty University Lynchburg, VA
SKILLS
• Proficiency in HMIS, MSWord, MS Excel, MS Access, and use of electronic mail and internet system
• Good recordkeeping skills, experience in administrative and database management
• Exemplary in providing customer services and relations
• Good interpersonal skills and ability to motivate others
• Supervisory and leadership skills
• Ability to speak some Spanish
PROFESSIONAL REFERENCES
1. DON PILSON, LICSW CLINICAL SUPERVISOR ------------
2. SHERRIE PRESSLEY, MS PROGRAM ANALYST ------------
3. BRIDGETT EDWARDS EMPLOYMENT MANAGER ------------
HERBERT BAYLOR JR
3523 DUNLAP STREET
TEMPLE HILLS, MD 20748
------------ (h) ------------(c)
HB------------ or HB------------
EMPLOYMENT
Housing Manager Employed (December 2018 – June 2019) Catholic Charities 1001 Lawrence Street, NE Washington, DC 20017
• Assessed participant's individual housing needs to determine necessary supports to maintain housing in the community.
• Liaised, mediated and advocated between program participant, case management, property management, landlord-tenant court, and collateral agencies to maintain housing.
Supervised two Community Support Workers
• Managed lease-ups and relocations which includes; developing relationships with landlords, identifying available units, processing housing applications and gathering supporting documentation, and attending lease-ups. Works with program staff, client and landlord to navigate the application process to ensure timely lease-up.
• Developed and leads one on one and group Housing Readiness workshops/training to teach life skills; i.e. managing a household, paying rent; reporting repairs; communicating with landlord and neighbors, etc.
• Managed collection and reporting of monthly rental ledger and payments to intervene and minimize the risk of eviction
• Developed and maintained tracking systems to monitor participant transfer to Permanent Supportive Housing, and/or other more appropriate levels of care.
• Monitored participant's apartment conditions and utilization of community support systems to gage progress towards self-determination and reintegration in the community in conjunction with assigned program staff as needed.
• Managed outreach and coordinates/schedule program special events and volunteer activities to referring agencies, general public on intake and general program information.
• Managed and develops systems for the retrieval of housing documentation maintained by the program for monitoring visits, audits, and inspections.
• Performed all other duties as assigned.
Housing Specialist Employed (August 08 – Present)
Coalition for the Homeless (Emery House) 1725 Lincoln Road NE Washington, DC 20002
• Serving as a Housing Specialist and providing housing and supportive services for an average of 65 clients in the Emery Work Bed Program (EWBP).
• Conducting housing eligibility assessments for assessing client’s needs, identifying barriers to housing and developing individualized plans and interventions needed to increase the success of the client and providing referrals to appropriate resources and following up on the delivery of services.
• Working with DC Housing Authority, site-based subsidies, Shelter +Care, and Permanent Supportive Housing voucher programs to expand housing options for clients.
• Assuring housing readiness of clients by facilitating client workshops, groups and individual sessions on life skills and information needed to acquire and maintain independent permanent housing.
• Creating and maintaining a housing database and directing move-in/transfer process of homeless individuals into scattered permanent housing funded by HUD, DCHA and additional granters.
• Completing required documentation including, but not limited to housing plans, and client records.
• Providing specialized housing services to other staff members through clinical team meetings.
• Tracking housing placements and conducting a 90-day follow up of clients placed into subsidized or fair market rent permanent housing.
• Motivating clients to reach their potential through outreach, motivational interviewing, harm reduction and Housing first approaches and relationship building.
• Maintaining a program goal of 85% housing placement rate in moving clients toward self-sufficiency.
• Inputting statistical data in HMIS through coordinated entry, and data-informed systems planning on housing and supportive services provided to clients
• Ensuring compliance with contract or grant requirements and;
• Providing monthly status reports to Program Director for submittal of reports to the Community Partnership, the Transitional Housing Program’s monitoring agency.
Case Manager/Family Development Advocate Employed (January 07 – April 08)
Family Forward, Inc. 1448 Park Road NW Washington, DC 20010
• Served as Case Manager/Family Development Advocate and providing case management services for 20 clients at the New Beginnings Family Shelter.
• Completed comprehensive assessments on assigned families
• Developed family service plans to identify short and long term goals to obtain and maintain housing
• Provided a linkage to community agencies, while serving as a liaison with the Departments of Human Services and Social Services and mainstream resources in helping residents with financial, legal or entitlement issues.
• Wrote weekly progress notes and providing monthly reports as required
• Achieved a 65% placement rate in moving families from their status of homelessness to transitional or independent housing programs. Conducting home visits in helping families maintain their goal of self-reliance and;
• Submitted reports to the Community Partnership, the shelter’s monitoring agency.
Lead Case Manager (Shepherd Cove Shelter) Employed (July 04 – July 05)
United Communities Against Poverty 1400 Doewood Lane, Capitol Heights, MD
• Supervised case managers and children’s services coordinator.
• Provided linkages to community agencies and served as a liaison with the Department of Social Services in helping residents with financial, legal or entitlement issues and helping residents in achieving the goal of self-sufficiency.
• Achieved a 65% placement rate of moving residents from their crisis of homelessness to transitional or independent housing programs.
• Reviewed and monitored documentation of case records on a weekly basis to ensure compliance and quality services. Ensured compliance with grant requirements and;
• Submitted monthly reports to the Prince George’s County Department of Social Services, the shelter’s monitoring agency.
Program Administrator II, Employed (November 98 – May 03)
Alcohol/Drug Abuse Administration 55 Wade Avenue, Catonsville, MD 21228
• Served as Program Monitor of the Addicted Homeless Project which placed Maryland’s addicted homeless residents into residential treatment and in transitional housing programs. Coordinated the Recovery to Employment Pilot Project which assisted clients who were receiving substance abuse treatment and were participants in Maryland’s County Health Departments or detention centers with employment opportunities. Coordinated the Children in Need of Assistance Pilot Project-Senate Bill 512 which placed mothers who delivered newborns exposed to heroin or cocaine into residential treatment. Conducted site visits to treatment facilities and providers who participated in the Projects.
• Monitored and confirmed placement of referrals received from addictions specialists and assisted in the continuum of care. Achieved a rate of 85% in placing the addicted homeless and women who delivered drug-exposed newborns into residential treatment. Obtained a 75% placement rate in providing employment for clients in recovery.
• Coordinated services with DSS-CPS to ensure appropriate treatment and care for both post-partum women and their newborns.
• Provided technical assistance where needed and developed plans for enhancing service delivery. Provided recommendations for consideration to the Administration. provide information to the government and legislature at federal, state and local levels for policy development and decision making
HIV Case Manager Employed (September 96 – August 98)
Park West Medical Center 4126 Patterson Avenue, Baltimore MD
• Responsible for the case management of HIV clients using illicit drugs. Conducted psychosocial assessments and made referrals to social services programs. Provided individual and group counseling services. Completed individual treatment plans and discharge summaries on assigned clients. Developed and maintained a viable list of community resources and social service program. Prepared and submitted quarterly reports to the Baltimore City Health Department.
• Taught programs and provided training on HIV/AIDS, sexually transmitted diseases and risk reduction.
Substance Abuse Counselor Employed (May 94-June 96)
Rockville Housing Enterprises 14 Moore Drive, Rockville, MD
• Responsible for coordinating all administrative functions of the RHE Counseling Center. Monitored expenditures of the $82,500 budget allotted for FY94-96. Implemented an HIV/AIDS and substance abuse education and prevention program. Provide case management to residents participating in the substance abuse program. Supervised resident services initiative coordinator, support staff, and on-site job counselors. Prepared bi-annual reports on services provided to Department of Housing and Urban Development.
Senior Counselor Employed (April 92 – May 94)
PHP Healthcare Corporation 2500 Martin Luther King Avenue, WDC
• Coordinated Cuban Muriel Substance Abuse Program at St. Elizabeth’s Hospital. Provided substance abuse education and life skills to Cuban detainees with co-occurring disorders. Provided case management and developed individualized treatment plans. Conducted individual and group therapy groups. Supervised 3 substance abuse counselors. Provided assistance and gave recommendations to the Parole Board for consideration in determining the disposition of the detainees.
EAP Counselor Employed (March 86-April 91)
Washington Metro Area Transit Authority 600 5th Street NW, Washington DC
• Administrated Employee Assistance Program for the Washington Metro Area Transit Authority. Counseled employees concerning job or personal related issues. Provided referrals and placement of employees who needed substance abuse or mental health treatment. Made referrals to treatment providers, social services, and outsourced programs. Provided case management on employees participating in the Employee Assistance Program. Made recommendations to Medical Director for consideration in returning an employee’s return to duty.
• Interfaced and advised management on substance abuse policies and procedures. Assisted Labor Relations officers in resolving grievances in labor-management hearings.
• Conducted orientation, supervisory and employee training sessions.
EDUCATION
Bachelor of Science – Chemistry Years Attended (August 74- August 80)
University of Maryland College Park, MD
Master of Science – Health Services Administration Graduated – June 2014
Strayer University Washington, DC
Master of Science – Public Health Graduated December 2017
Liberty University Lynchburg, VA
SKILLS
• Proficiency in HMIS, MSWord, MS Excel, MS Access, and use of electronic mail and internet system
• Good recordkeeping skills, experience in administrative and database management
• Exemplary in providing customer services and relations
• Good interpersonal skills and ability to motivate others
• Supervisory and leadership skills
• Ability to speak some Spanish
PROFESSIONAL REFERENCES
1. DON PILSON, LICSW CLINICAL SUPERVISOR ------------
2. SHERRIE PRESSLEY, MS PROGRAM ANALYST ------------
3. BRIDGETT EDWARDS EMPLOYMENT MANAGER ------------