Helen O'Hara
Helen O’Hara
77 Winifred Ave, Worcester, MA 01602
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EDUCATION
Clark University, Worcester, MA
B.A., English, Minor, Music History December 2011
University of Rhode Island Graduate School of Library and Information Studies, August 2018
Preliminary Teaching License #471388: English, Grades 5-12 received 2013
PROFESSIONAL EXPERIENCE
Worcester Public Library, Worcester, MA January ‘17-present
Youth Services Branch Librarian
Provide exemplary reference and reader’s advisory service for young adults, children, parents, teachers, and
other adults at service desks; look for opportunities to help library customers feel welcome. Assist library users
to identify and find library materials/information and instruct them in the use of reference tools, computers and
equipment. Assist in the evaluation, selection and maintenance of library collections. Conduct searches and inquiries using print sources, public access catalog and current technologies. Design innovative,
inspiring, and educational programs for youth. Manage WPL Instagram account; assist with marketing and the
promotion of programs and events. Make connections, reach out, and represent the library in the community.
Travel to various library branches and other service locations, including mobile library services.
Worcester Public Library, Worcester, MA Nov ’14-Jan ‘17
One City One Library – Librarian 2
Perform circulation duties in a unique and innovative school library setting, create/maintain class rosters, assist with lesson planning and classroom management during class visits, place multiple holds for teachers, shelve and organize books, assist in planning/running afternoon programs, inform patrons of public library regulations and instruct patrons with utilization of library resources, oversee volunteer duties, perform mild reference duties, provide ample readers advisory services for both students and public patrons.
Worcester Public Library, Worcester, MA April ‘14-Nov ‘14
Librarian I
Worked at public service desks and other areas as assigned. Used automated system, charged and discharged library materials circulated to library users according to established procedures and policies. Registered new patrons, input patron information and updated patron records via computer terminal. Answered patron inquiries pertaining to circulation policies and usage of automated system. Conducted elementary bibliographic searches. Completed other various organizational projects on a volunteer bias.
Ware Junior/Senior High, Ware, MA 2013 – 2014
Paraprofessional
Worked with individual students or small groups of students ranging from ages 12-20 to reinforce learning of materials or skills. Administered tests to students with IEPs in small-group settings. Assisted staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities. Frequently served as substitute teacher.
Goddard Library at Clark University, Worcester, MA 2008 – 2013 Evening/Weekend Supervisor (March 2012 –Sept 2013)
Provided information services to patrons, assisted patrons in finding materials. Resolved disputes about fines
and book damages. Maintained circulation of materials, shelved and organized books and journals.
Performed various technical services, including public computer access. Responsible for training and
supervising student employees in library operational procedures.
Assistant Student Supervisor (September 2010 – December 2011)
Provided patron services and general circulation duties. Trained new student employees. Responsible for
opening library three days per week.
Student Assistant (September 2008 – May 2009)
Assisted in daily operations of circulation desk; checked out materials to students and faculty and collected
fines, provided initial point of contact information to patrons, shelved books and journals
Helen O’Hara
77 Winifred Ave, Worcester, MA 01602
------------ ------------
EDUCATION
Clark University, Worcester, MA
B.A., English, Minor, Music History December 2011
University of Rhode Island Graduate School of Library and Information Studies, August 2018
Preliminary Teaching License #471388: English, Grades 5-12 received 2013
PROFESSIONAL EXPERIENCE
Worcester Public Library, Worcester, MA January ‘17-present
Youth Services Branch Librarian
Provide exemplary reference and reader’s advisory service for young adults, children, parents, teachers, and
other adults at service desks; look for opportunities to help library customers feel welcome. Assist library users
to identify and find library materials/information and instruct them in the use of reference tools, computers and
equipment. Assist in the evaluation, selection and maintenance of library collections. Conduct searches and inquiries using print sources, public access catalog and current technologies. Design innovative,
inspiring, and educational programs for youth. Manage WPL Instagram account; assist with marketing and the
promotion of programs and events. Make connections, reach out, and represent the library in the community.
Travel to various library branches and other service locations, including mobile library services.
Worcester Public Library, Worcester, MA Nov ’14-Jan ‘17
One City One Library – Librarian 2
Perform circulation duties in a unique and innovative school library setting, create/maintain class rosters, assist with lesson planning and classroom management during class visits, place multiple holds for teachers, shelve and organize books, assist in planning/running afternoon programs, inform patrons of public library regulations and instruct patrons with utilization of library resources, oversee volunteer duties, perform mild reference duties, provide ample readers advisory services for both students and public patrons.
Worcester Public Library, Worcester, MA April ‘14-Nov ‘14
Librarian I
Worked at public service desks and other areas as assigned. Used automated system, charged and discharged library materials circulated to library users according to established procedures and policies. Registered new patrons, input patron information and updated patron records via computer terminal. Answered patron inquiries pertaining to circulation policies and usage of automated system. Conducted elementary bibliographic searches. Completed other various organizational projects on a volunteer bias.
Ware Junior/Senior High, Ware, MA 2013 – 2014
Paraprofessional
Worked with individual students or small groups of students ranging from ages 12-20 to reinforce learning of materials or skills. Administered tests to students with IEPs in small-group settings. Assisted staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities. Frequently served as substitute teacher.
Goddard Library at Clark University, Worcester, MA 2008 – 2013 Evening/Weekend Supervisor (March 2012 –Sept 2013)
Provided information services to patrons, assisted patrons in finding materials. Resolved disputes about fines
and book damages. Maintained circulation of materials, shelved and organized books and journals.
Performed various technical services, including public computer access. Responsible for training and
supervising student employees in library operational procedures.
Assistant Student Supervisor (September 2010 – December 2011)
Provided patron services and general circulation duties. Trained new student employees. Responsible for
opening library three days per week.
Student Assistant (September 2008 – May 2009)
Assisted in daily operations of circulation desk; checked out materials to students and faculty and collected
fines, provided initial point of contact information to patrons, shelved books and journals