Health Administration
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Location: Oakland, CA, USA
School: Cal State, East Bay
Major: Health Science

Health Administration

Ja’Neen Nichols
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To obtain a long-term position as a Healthcare Administrator that will utilize my strong computer and customer service skills, leading to increasingly challenging assignments and responsibilities.


• Assisted patients with in-home personal care as a Home Health Aide (CHHA), working with diverse patients of all ages with physical and mental disabilities
• Performed administrative and clerical office duties including answering phones, xeroxing, faxing, data entry, sorting mail and student registration and enrollment
• Provided customer service, telephone and front desk reception duties in a medical setting
• Maintained medical records, scheduled appointments, handled medical processing claims and performed physicals and drug tests to include processing of necessary paperwork
• Scheduled appointments, maintained office calendars and roomed patients
• Received, logged, sorted and distributed incoming mail
• Prepared outgoing mail including verification of addresses and postal classifications


Intake Coordinator, Mizzshawnie’s Party Planning, Antioch, CA 2018-Present

Certified Home Health Aide, ResCare Inc., San Leandro, CA 2013- 2017

Certified Home Health Aide, Premier Health Care, Alameda, CA 2013-Present

Certified Home Health Aide, Professional Healthcare, Pleasant Hill, CA 2010-2012

Certified Nursing Assistant, Piedmont Gardens, Oakland, CA 2010-2012

Health Administration Intern, US Healthworks, San Leandro, CA 2010

Certified Home Health Aide, Pathways Private Duty, Sunnyvale, CA 2006-2009

Customer Service Representative, Oakland Zoo, Oakland, CA 2004-2005

Administrative Assistant Intern, Will C. Wood Middle School, Alameda, CA 1997-2016


B.S. in Health Science, California State University, East Bay, Hayward, CA

A.S. in Applied Science (Medical Assistant), Heald College, Hayward, CA


Customer Service/Call Center Operations, Pacific Coast Community Services, Berkeley, CA

Certified Home Aide, Certified Nursing Asst., Edward Shands Adult School, Oakland, CA

CPR Certification, California State University, East Bay, Hayward, CA

college grad