Health Administration
Ja’Neen Nichols
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JOB OBJECTIVE
To obtain a long-term position as a Healthcare Administrator that will utilize my strong computer and customer service skills, leading to increasingly challenging assignments and responsibilities.
PROFESSIONAL EXPERIENCE
• Assisted patients with in-home personal care as a Home Health Aide (CHHA), working with diverse patients of all ages with physical and mental disabilities
• Performed administrative and clerical office duties including answering phones, xeroxing, faxing, data entry, sorting mail and student registration and enrollment
• Provided customer service, telephone and front desk reception duties in a medical setting
• Maintained medical records, scheduled appointments, handled medical processing claims and performed physicals and drug tests to include processing of necessary paperwork
• Scheduled appointments, maintained office calendars and roomed patients
• Received, logged, sorted and distributed incoming mail
• Prepared outgoing mail including verification of addresses and postal classifications
EMPLOYMENT
Intake Coordinator, Mizzshawnie’s Party Planning, Antioch, CA 2018-Present
Certified Home Health Aide, ResCare Inc., San Leandro, CA 2013- 2017
Certified Home Health Aide, Premier Health Care, Alameda, CA 2013-Present
Certified Home Health Aide, Professional Healthcare, Pleasant Hill, CA 2010-2012
Certified Nursing Assistant, Piedmont Gardens, Oakland, CA 2010-2012
Health Administration Intern, US Healthworks, San Leandro, CA 2010
Certified Home Health Aide, Pathways Private Duty, Sunnyvale, CA 2006-2009
Customer Service Representative, Oakland Zoo, Oakland, CA 2004-2005
Administrative Assistant Intern, Will C. Wood Middle School, Alameda, CA 1997-2016
EDUCATION
B.S. in Health Science, California State University, East Bay, Hayward, CA
A.S. in Applied Science (Medical Assistant), Heald College, Hayward, CA
CERTIFICATES
Customer Service/Call Center Operations, Pacific Coast Community Services, Berkeley, CA
Certified Home Aide, Certified Nursing Asst., Edward Shands Adult School, Oakland, CA
CPR Certification, California State University, East Bay, Hayward, CA
Ja’Neen Nichols
Hm: ------------
Cell: ------------
------------
JOB OBJECTIVE
To obtain a long-term position as a Healthcare Administrator that will utilize my strong computer and customer service skills, leading to increasingly challenging assignments and responsibilities.
PROFESSIONAL EXPERIENCE
• Assisted patients with in-home personal care as a Home Health Aide (CHHA), working with diverse patients of all ages with physical and mental disabilities
• Performed administrative and clerical office duties including answering phones, xeroxing, faxing, data entry, sorting mail and student registration and enrollment
• Provided customer service, telephone and front desk reception duties in a medical setting
• Maintained medical records, scheduled appointments, handled medical processing claims and performed physicals and drug tests to include processing of necessary paperwork
• Scheduled appointments, maintained office calendars and roomed patients
• Received, logged, sorted and distributed incoming mail
• Prepared outgoing mail including verification of addresses and postal classifications
EMPLOYMENT
Intake Coordinator, Mizzshawnie’s Party Planning, Antioch, CA 2018-Present
Certified Home Health Aide, ResCare Inc., San Leandro, CA 2013- 2017
Certified Home Health Aide, Premier Health Care, Alameda, CA 2013-Present
Certified Home Health Aide, Professional Healthcare, Pleasant Hill, CA 2010-2012
Certified Nursing Assistant, Piedmont Gardens, Oakland, CA 2010-2012
Health Administration Intern, US Healthworks, San Leandro, CA 2010
Certified Home Health Aide, Pathways Private Duty, Sunnyvale, CA 2006-2009
Customer Service Representative, Oakland Zoo, Oakland, CA 2004-2005
Administrative Assistant Intern, Will C. Wood Middle School, Alameda, CA 1997-2016
EDUCATION
B.S. in Health Science, California State University, East Bay, Hayward, CA
A.S. in Applied Science (Medical Assistant), Heald College, Hayward, CA
CERTIFICATES
Customer Service/Call Center Operations, Pacific Coast Community Services, Berkeley, CA
Certified Home Aide, Certified Nursing Asst., Edward Shands Adult School, Oakland, CA
CPR Certification, California State University, East Bay, Hayward, CA