Haydar Al Sammarraie
Skills
? Good knowledge of testing theory and ability to apply it in practice.
? Highly proficient in Google Analytic, Spreadsheet, forms, and Dashboards.
? Highly proficient in testing software with an eye for detail.
? Highly proficient in MS Excel, Access, and PowerPoint.
? Good working knowledge of SQL and Google Big Query.
? WBR/ SLA
? Social Media content Administration.
? Attention to detail. Able to manage multiple deadlines/projects and keep key players informed.
? 1+ years of experience in agile projects and development.
? Strong leadership skills with the ability to build strong relationships with business partners, vendors and IT teams.
? Excellent communication skills: Ability to effectively interact with people at all levels worldwide. Fluent English and Arabic languages skills
? Strong sense of responsibilities and quality focus, fast learner, excellent problem solving and analytical skills and able to transfer skills and knowledge to other team members
? Adobe suite
? QlikView/QlickSense
? Google Data Studio
?
Experience
Accenture / Senior QA Analyst
Nov 2018 - PRESENT, AUSTIN, TX
? Receive defined scope Test scenario from business users for the Admin Web application.
? Develop and structure manual test cases
? Execute and report results of those test cases
? Perform different types of testing such as: smoke, sanity, functional and regression testing
? Produce QA deliverable documents including test strategies, test plans, and final test summaries.
? Report bugs through the standard bug tracking tool
? Provide details reports and charts of those testing / Audit reports
? Maintain enterprise data analytics by using SQL to structure and build dashboard using G-Suite and PLX.
? Develop and create data layout like tables, charts, graphs, heat maps and process flow diagrams.
? Responsible for auditing and tracking reviewers and QAs teams based in Austin, Mountain View, and Kuala Lumpur/Malaysia.
? Offer compliance, escalations, operational and supplier audits, data analytics and complex activity administration daily.
BCforward / QA Analyst
Nov 2017 – Nov 2018, AUSTIN, TX
? Analyze business and technical project requirements and write test cases and test scenarios.
? Perform manual testing on UI and reporting systems.
? Produce QA deliverable documents including test strategies, test plans, and final test summaries.
? Help developers execute issue analysis and verify patches and bug fixes.
? Logging the defects in a separate TRIX created as a bugs tracking tool.
? Develop and maintain Scorecards and key performance indicator (KPI) dashboards.
? Validate that Client expectations are achieved during the testing process.
? Develop and enhance spreadsheets and databases’ functionality like usage of forms, templates and logic functions.
? Develop and create data layout like tables, charts, graphs, heat maps and process flow diagrams.
? Extract, filter and aggregate data through logical queries and moderate programming.
? Engage in Agile development process as QA using corporate tools.
? Handle information processed confidentiality and proprietary nature of database.
? Is responsible for auditing and tracking a team based in Austin and Mountain View.
? Is responsible for provide Worldwide cross training to agents and QAs (Malaysia).
? Is responsible to prepare the documentation of the weekly business report (WBR) and attend this meeting to provide insight and answer the questions regarding the grey areas.
? Offer compliance, escalations, operational and supplier audits, data analytics and complex activity administration daily.
? Audit cases by mapping the actual operation of processes and compare this to the expected operation of processes or other assumptions. Assess compliance, outcome reliability, lead times, flexibility and effectiveness.
? Ensure high data quality through regular quality checks.
? Contributed to improve the overall quality of the workflow reaching 100% In several months’ Audit
? Created manual and automated auditing process focused on root-cause analysis, including business anomalies and trigger events.
? Solved many grey areas in relation to the client policy.
? Helped the client by suggesting changes to the workflow as well as the decision tree, decision labels and policy, which later approved in various projects.
IIACSS / Market Research Data Analyst/Translator
May 2010 – Nov-2018, Amman , Jordan
? Interpret, Filter and clean the focus groups and the in depth-interviews data.
? Analyze results using statistical techniques and provide ongoing reports.
? Gather data on consumer demographics, preferences, needs, and buying habits.
? Identify, analyze, and interpret trends or patterns in complex data sets.
? Write scripts and discussion guides for Qualitative and Quantitative surveys and other (in-house) market studies.
? Perform internal root cause analysis to deliver the best quality outcome to the clients.
? Work with management to prioritize business and information needs.
? Responsible for closing and delivering the final data-set to the clients included The BBC, Gallup, University of Maryland, Nielsen, Radio SAWA, ORB, Shell, Fly Emirates, Edison Research, AMRB, and NDI.
General Dynamics / Assistant Trainer
June 2013 - October 2013, Camp Taji Baghdad ,IQ
? Facilitating onsite training sessions, in the classroom and in the computer lab.
? Preparing workstations and training materials.
? Maintaining training plans and records of training activities, participant progress and program effectiveness.
? Was maintaining current knowledge of relevant information and technologies as assigned.
? Was collaborating Program Support Specialists and IT Specialist to support systems operations as necessary.
? Was assisting in the development, establishment and updating of course content and objectives.
? Was attending necessary orientations/trainings prior to deployment.
Raytheon / Assistant Trainer
June 2012- June 2013, Fob Hammer Baghdad ,IQ
? Was facilitating onsite training sessions, in the classroom and in the computer lab.
? Was preparing workstations and training materials.
? Was maintaining training plans and records of training activities, participant progress and program effectiveness.
? Was maintaining current knowledge of relevant information and technologies as assigned.
? Was collaborating Program Support Specialists and IT Specialist to support systems operations as necessary.
? Was assisting in the development, establishment and updating of course content and objectives.
? Was attending necessary orientations/trainings prior to deployment.
?
Awards
? Certificate of Recognition Awarded by Accenture for Best Team
? Strive Award winner by Google
? Certificate of Recognition awarded by University of Maryland
Skills
? Good knowledge of testing theory and ability to apply it in practice.
? Highly proficient in Google Analytic, Spreadsheet, forms, and Dashboards.
? Highly proficient in testing software with an eye for detail.
? Highly proficient in MS Excel, Access, and PowerPoint.
? Good working knowledge of SQL and Google Big Query.
? WBR/ SLA
? Social Media content Administration.
? Attention to detail. Able to manage multiple deadlines/projects and keep key players informed.
? 1+ years of experience in agile projects and development.
? Strong leadership skills with the ability to build strong relationships with business partners, vendors and IT teams.
? Excellent communication skills: Ability to effectively interact with people at all levels worldwide. Fluent English and Arabic languages skills
? Strong sense of responsibilities and quality focus, fast learner, excellent problem solving and analytical skills and able to transfer skills and knowledge to other team members
? Adobe suite
? QlikView/QlickSense
? Google Data Studio
?
Experience
Accenture / Senior QA Analyst
Nov 2018 - PRESENT, AUSTIN, TX
? Receive defined scope Test scenario from business users for the Admin Web application.
? Develop and structure manual test cases
? Execute and report results of those test cases
? Perform different types of testing such as: smoke, sanity, functional and regression testing
? Produce QA deliverable documents including test strategies, test plans, and final test summaries.
? Report bugs through the standard bug tracking tool
? Provide details reports and charts of those testing / Audit reports
? Maintain enterprise data analytics by using SQL to structure and build dashboard using G-Suite and PLX.
? Develop and create data layout like tables, charts, graphs, heat maps and process flow diagrams.
? Responsible for auditing and tracking reviewers and QAs teams based in Austin, Mountain View, and Kuala Lumpur/Malaysia.
? Offer compliance, escalations, operational and supplier audits, data analytics and complex activity administration daily.
BCforward / QA Analyst
Nov 2017 – Nov 2018, AUSTIN, TX
? Analyze business and technical project requirements and write test cases and test scenarios.
? Perform manual testing on UI and reporting systems.
? Produce QA deliverable documents including test strategies, test plans, and final test summaries.
? Help developers execute issue analysis and verify patches and bug fixes.
? Logging the defects in a separate TRIX created as a bugs tracking tool.
? Develop and maintain Scorecards and key performance indicator (KPI) dashboards.
? Validate that Client expectations are achieved during the testing process.
? Develop and enhance spreadsheets and databases’ functionality like usage of forms, templates and logic functions.
? Develop and create data layout like tables, charts, graphs, heat maps and process flow diagrams.
? Extract, filter and aggregate data through logical queries and moderate programming.
? Engage in Agile development process as QA using corporate tools.
? Handle information processed confidentiality and proprietary nature of database.
? Is responsible for auditing and tracking a team based in Austin and Mountain View.
? Is responsible for provide Worldwide cross training to agents and QAs (Malaysia).
? Is responsible to prepare the documentation of the weekly business report (WBR) and attend this meeting to provide insight and answer the questions regarding the grey areas.
? Offer compliance, escalations, operational and supplier audits, data analytics and complex activity administration daily.
? Audit cases by mapping the actual operation of processes and compare this to the expected operation of processes or other assumptions. Assess compliance, outcome reliability, lead times, flexibility and effectiveness.
? Ensure high data quality through regular quality checks.
? Contributed to improve the overall quality of the workflow reaching 100% In several months’ Audit
? Created manual and automated auditing process focused on root-cause analysis, including business anomalies and trigger events.
? Solved many grey areas in relation to the client policy.
? Helped the client by suggesting changes to the workflow as well as the decision tree, decision labels and policy, which later approved in various projects.
IIACSS / Market Research Data Analyst/Translator
May 2010 – Nov-2018, Amman , Jordan
? Interpret, Filter and clean the focus groups and the in depth-interviews data.
? Analyze results using statistical techniques and provide ongoing reports.
? Gather data on consumer demographics, preferences, needs, and buying habits.
? Identify, analyze, and interpret trends or patterns in complex data sets.
? Write scripts and discussion guides for Qualitative and Quantitative surveys and other (in-house) market studies.
? Perform internal root cause analysis to deliver the best quality outcome to the clients.
? Work with management to prioritize business and information needs.
? Responsible for closing and delivering the final data-set to the clients included The BBC, Gallup, University of Maryland, Nielsen, Radio SAWA, ORB, Shell, Fly Emirates, Edison Research, AMRB, and NDI.
General Dynamics / Assistant Trainer
June 2013 - October 2013, Camp Taji Baghdad ,IQ
? Facilitating onsite training sessions, in the classroom and in the computer lab.
? Preparing workstations and training materials.
? Maintaining training plans and records of training activities, participant progress and program effectiveness.
? Was maintaining current knowledge of relevant information and technologies as assigned.
? Was collaborating Program Support Specialists and IT Specialist to support systems operations as necessary.
? Was assisting in the development, establishment and updating of course content and objectives.
? Was attending necessary orientations/trainings prior to deployment.
Raytheon / Assistant Trainer
June 2012- June 2013, Fob Hammer Baghdad ,IQ
? Was facilitating onsite training sessions, in the classroom and in the computer lab.
? Was preparing workstations and training materials.
? Was maintaining training plans and records of training activities, participant progress and program effectiveness.
? Was maintaining current knowledge of relevant information and technologies as assigned.
? Was collaborating Program Support Specialists and IT Specialist to support systems operations as necessary.
? Was assisting in the development, establishment and updating of course content and objectives.
? Was attending necessary orientations/trainings prior to deployment.
?
Awards
? Certificate of Recognition Awarded by Accenture for Best Team
? Strive Award winner by Google
? Certificate of Recognition awarded by University of Maryland