Hana DeMent Resume
Seven years of experience in developing outstanding communication skills. Excellent decision making and handling of challenging customer service. Areas of expertise include exceptional results in conflict management and organization.
Coding for Journalists
Grammar for Journalists
News reporting and writing
Digital Media Literacy
Journalism Ethics and Diversity
Cronkite News, Phoenix AZ (August 2018 - December 2018)
Creating interactive maps, graphics and timelines as well as data visualizations, audio and visual content. Producing the website for Cronkite News (http://cronkitenews.azpbs.org/), a division of one of the country’s largest public television stations, Arizona PBS. Web producers, SEO and web analytics specialists, editors and multimedia journalists.
- Sales Associate
Lucky Brand - Kierland Commons, Scottsdale AZ (November 2016 to present)
Responsible for brand knowledge, selling and genuine customer connection, possesses initiative and works consistently to improve performance by seeking out help and participating in training activities. Also for answering phones and keeping store clean and organized. I routinely exceed my sales goal. Over the past year I have produced $ in sales.
- Vice President of Risk Management
Alpha Chi Omega at Arizona State University (November 2017 to January 2018)
Responsible for the safety and management of events where there is a possible risk. Deals with filling paperwork correctly and on harsh deadlines. Communicating with owners of venues to discuss contracts and procedures for events with 180-500 people. Dealing with the recognition of risks and handling them before they become larger.
-Swim Supervisor and USA Swimming Coach:
Lifetime - Tempe, Arizona (March 2017 to August 2018)
Responsible for communicating with all ages. Teaching a lifelong skill that they can carry on into the future. Talking with members on progress and what is needed to improve. Working and listening to a team to provide the best experience for members.
-Front desk/Swim Instructor/USA Swimming Coach:
SwimKidsUSA - Mesa, Arizona (January 2016 to August 2016)
Responsible for handling all customers, in person and over phone. Experience in retail/concessions. Informing customers of services offered and answering all questions. Teaching technique work on swimmers strokes. Communicating with parents on progress of child and ways to improve performance.
County of Sacramento Parks Department - Sacramento, California (May to August years
2013 2014 2015)
Responsible for maintaining the safety and behavior of a diverse group of patrons. Answering any questions or concerns about the facility. Informing and enforcing rules within the facility and keeping the facility clean. Swim instructor for all ages, including adults in water aerobics.
Arizona State University, Journalism and Mass Communication focus in Public Relations -Graduating year 2019 from Walter Cronkite School of Journalism and Mass Communication
High School Diploma-El Camino Fundamental High School - Sacramento, Ca
PR, Web Design, Social Media, Writing, Public Speaking