Halle Geyen Resume
Halle Geyen
------------ |------------ | Sartell , MN 56377
Summary
Customer-focused sales professional with solid understanding of retail dynamics, marketing, and customer service. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
? Adobe Software
? Exceptional customer service
? Video & Photo Editing
? Customer Communications
? Data Entry
Experience
Marketing Specialist - RetroGreen Energy (St. Cloud, MN)
June 2019 - Current
? Produced marketing graphics that were attractive and high-quality by applying
skills in Adobe.
? Drafted and proofread marketing advertising copy.
? Collaborated with sales teams to strengthen client relationships and generate new
revenue opportunities.
? Met or exceeded call speed, accuracy and volume benchmarks on a consistent
basis.
? Evaluated customer account information to assess current issues and determine
potential solutions.
? Accurately documented calls and caller information in Lead Perfection and made
updates to data as needed.
? Set up events and talked to consumers about products.
? Set appointments for consumers.
Sales Associate - Journeys (St. Cloud, MN)
January 2019 - June 2019
? Kept apprised of emerging trends and provided informative customer service to
assist in product selection.
? Help customers by responding to inquiries and locating products.
? Cultivated long-term relationships with clients to accurately quote prices and
terms that achieved customer objectives.
? Achieved sales goals sand expanding personal sales portfolio.
? Presented professional appearance at all times and assisted with product
placement and visual merchandising tasks.
? Recommended accessories and delivered details regarding latest promotions to
increase sales.
Server - Granite City Food & Brewery (St. Cloud, MN)
July 2018 - January 2019
? Educated guests on daily specials and menu offerings such as appetizers,
entrees and desserts.
? Satisfied customers by keeping drinks topped off and anticipating needs such as
condiments and extra napkins
? Answer the phone and book reservations as well as answering customer
questions.
? Operated POS terminals to input orders, split bills and calculate totals
? Communicated effectively with kitchen staff regarding customer allergies, dietary
needs and other special requests.
? Added special garnishes and other finishing touches to improve visual impact of
plates and contrast or add flavor to dishes.
Barista - Caribou Coffee & Einstein Bagels (Buffalo, MN)
February 2017 - November 2018
? Greeted customers daily, answered questions and recommended drinks and
pastries.
? Maintained clean and organized workspace, enabling coworkers to locate
resources and product.
? Maintained highest standards of conduct and service to support company
reputation.
? Listened to customer desires and needs to recommend optimal products.
? Maintained calm demeanor during high-volume periods and special events.
? Greeted guests with pleasant smile and superior customer service.
Sales Associate - Nike (Albertville, MN)
June 2016 - February 2017
? Educated customers on suitable products and services depending on age, needs
and inventories to increase sales.
? Presented professional appearance at all times and assisted with product
placement and visual merchandising tasks.
? Kept apprised of emerging trends and provided informative customer service to
assist in product selection.
? Retained product, service and company policy knowledge to serve as resource for
both coworkers and customers.
? Met frequently with store managers to discuss product needs, accomplish sales
goals and facilitate sales growth.
? Assisted customers during selection process and helped choose perfect products
to meet individual needs.
? Offered product and service consultations and employed upselling techniques to
increase sales.
Education
Marketing & Design
2020
St. Cloud Technical & Community College, St. Cloud
High School Diploma
June 2017
Maple Lake High School, Maple Lake, MN
Halle Geyen
------------ |------------ | Sartell , MN 56377
Summary
Customer-focused sales professional with solid understanding of retail dynamics, marketing, and customer service. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
? Adobe Software
? Exceptional customer service
? Video & Photo Editing
? Customer Communications
? Data Entry
Experience
Marketing Specialist - RetroGreen Energy (St. Cloud, MN)
June 2019 - Current
? Produced marketing graphics that were attractive and high-quality by applying
skills in Adobe.
? Drafted and proofread marketing advertising copy.
? Collaborated with sales teams to strengthen client relationships and generate new
revenue opportunities.
? Met or exceeded call speed, accuracy and volume benchmarks on a consistent
basis.
? Evaluated customer account information to assess current issues and determine
potential solutions.
? Accurately documented calls and caller information in Lead Perfection and made
updates to data as needed.
? Set up events and talked to consumers about products.
? Set appointments for consumers.
Sales Associate - Journeys (St. Cloud, MN)
January 2019 - June 2019
? Kept apprised of emerging trends and provided informative customer service to
assist in product selection.
? Help customers by responding to inquiries and locating products.
? Cultivated long-term relationships with clients to accurately quote prices and
terms that achieved customer objectives.
? Achieved sales goals sand expanding personal sales portfolio.
? Presented professional appearance at all times and assisted with product
placement and visual merchandising tasks.
? Recommended accessories and delivered details regarding latest promotions to
increase sales.
Server - Granite City Food & Brewery (St. Cloud, MN)
July 2018 - January 2019
? Educated guests on daily specials and menu offerings such as appetizers,
entrees and desserts.
? Satisfied customers by keeping drinks topped off and anticipating needs such as
condiments and extra napkins
? Answer the phone and book reservations as well as answering customer
questions.
? Operated POS terminals to input orders, split bills and calculate totals
? Communicated effectively with kitchen staff regarding customer allergies, dietary
needs and other special requests.
? Added special garnishes and other finishing touches to improve visual impact of
plates and contrast or add flavor to dishes.
Barista - Caribou Coffee & Einstein Bagels (Buffalo, MN)
February 2017 - November 2018
? Greeted customers daily, answered questions and recommended drinks and
pastries.
? Maintained clean and organized workspace, enabling coworkers to locate
resources and product.
? Maintained highest standards of conduct and service to support company
reputation.
? Listened to customer desires and needs to recommend optimal products.
? Maintained calm demeanor during high-volume periods and special events.
? Greeted guests with pleasant smile and superior customer service.
Sales Associate - Nike (Albertville, MN)
June 2016 - February 2017
? Educated customers on suitable products and services depending on age, needs
and inventories to increase sales.
? Presented professional appearance at all times and assisted with product
placement and visual merchandising tasks.
? Kept apprised of emerging trends and provided informative customer service to
assist in product selection.
? Retained product, service and company policy knowledge to serve as resource for
both coworkers and customers.
? Met frequently with store managers to discuss product needs, accomplish sales
goals and facilitate sales growth.
? Assisted customers during selection process and helped choose perfect products
to meet individual needs.
? Offered product and service consultations and employed upselling techniques to
increase sales.
Education
Marketing & Design
2020
St. Cloud Technical & Community College, St. Cloud
High School Diploma
June 2017
Maple Lake High School, Maple Lake, MN