Haley Walter Resume
EXPERIENCE
Red Mountain, Provo, UT- Order Fulfillment Specialist (Sept 2017- April 2019)
-Accepted, processed and filled 100% of orders in a timely manner with great attention to detail.
-Explained information about the quality, value and style of products to Influence customer buying decisions.
-Created attractive displays.
Haley Cakes Co. - Owner and Operator (Apr 2017- August 2018)
-Oversaw production of cakes, from scheduling to baking and decorating to final delivery.
-5 star reviews on my Google, Facebook, and Yelp pages.
-Responded to customers in timely and accurate manner.
Instacart, Utah County - Full Service Shopper (Jan 2017- Aug 2017)
-Verified each delivery with shipping instructions before delivering to customers.
-Contacted customers prior to delivery to confirm and coordinate delivery times.
-Completed orders in half the time to increase customer satisfaction.
BYU Catering, Provo, UT - Lead Student Chef (Sept 2013 - Dec 2017)
-Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas of 2,000+ guests.
-Enforced appropriate work-flow and quality controls for food quality and temperature.
-Displayed a positive and friendly attitude towards customers and fellow team members.
-Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.
EDUCATION
Brigham Young University- BA-Family Studies (Sept 2012 - Apr 2017)
-Studied the theories and processes used to understand the family. Also studied practical skills that are used to meet human needs such as housing, sewing, financing and feeding the family.
EXPERIENCE
Red Mountain, Provo, UT- Order Fulfillment Specialist (Sept 2017- April 2019)
-Accepted, processed and filled 100% of orders in a timely manner with great attention to detail.
-Explained information about the quality, value and style of products to Influence customer buying decisions.
-Created attractive displays.
Haley Cakes Co. - Owner and Operator (Apr 2017- August 2018)
-Oversaw production of cakes, from scheduling to baking and decorating to final delivery.
-5 star reviews on my Google, Facebook, and Yelp pages.
-Responded to customers in timely and accurate manner.
Instacart, Utah County - Full Service Shopper (Jan 2017- Aug 2017)
-Verified each delivery with shipping instructions before delivering to customers.
-Contacted customers prior to delivery to confirm and coordinate delivery times.
-Completed orders in half the time to increase customer satisfaction.
BYU Catering, Provo, UT - Lead Student Chef (Sept 2013 - Dec 2017)
-Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas of 2,000+ guests.
-Enforced appropriate work-flow and quality controls for food quality and temperature.
-Displayed a positive and friendly attitude towards customers and fellow team members.
-Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.
EDUCATION
Brigham Young University- BA-Family Studies (Sept 2012 - Apr 2017)
-Studied the theories and processes used to understand the family. Also studied practical skills that are used to meet human needs such as housing, sewing, financing and feeding the family.