Haigh_Resume
Kyle Haigh
Technical Support Specialist
Murfreesboro, TN 37129
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Talented Computer Technician seeking an IT position supporting end users with exceptional customer service and
Technical Support skills across a wide rang of Operating systems as well as Networks.
Authorized to work in the US for any employer
Work Experience
Driver/Sales Associate
Big Times Vapor - Murfreesboro, TN
September 2017 to Present
Delivery Driver as well as Product Sales outside of store/Store Hours to customers in a wider area.
Delivery Driver, Bring Vape products to customers door as order by order and check ID's and initiate chargebacks if
needed at Point of sale
Sales Associate, Primary Sales Outside of Business hours and delivery next day of any out of hour orders that were
received. Also would conduct any Non direct sales with customers that could not get ahold of Robert (Phone Number
Above)
Network Administrator
Siegel High School - Murfreesboro, TN
March 2013 to Present
Managed and monitored the current schools network for students and administrators as well as did minor and major
repair to the internal network if problems happen to occur.
primarily ran on a Linux based operating system as well as a WAN network between the county. Basic HTML coding
was needed as well as Java script and C# as well as the ability to HR and maintain network stability.
Technical Support Representative
Frontier Communications - Murfreesboro, TN
June 2017 to August 2017
Work at home technical support agent, helped with DSL, And POTS (Plane Old Telephone Services) calls and aided
with repair of wireless and wired network interface devices and set-top boxes for TV as well as Landline Phones
Primary duty was aid with repairs of DSL, and POTS calls on a daily basis, would report aid other agents that needed
help and provided top of the notch support for a wide variety of customers from coast to coast, avg call score was a
10/10
Education
High School Diploma in Computer Science, Networking
Siegel High School - Murfreesboro, TN
March 2014 to Present
Skills
C++ (Less than 1 year), Comptia A+ (3 years), Networking (2 years), Linux (2 years), C# (Less than 1 year), HTML
(2 years), Graphic Design (2 years), Photoshop (2 years), Windows 10 (2 years), Windows 7 (3 years), Customer
Service (Less than 1 year), Information Technology (9 years), Computer Hardware (9 years), Computer Repair (10+
years)
Additional Information
Skills
Windows 7 Interpersonal skills
Mac OS Large computer networks
Python Client side languages
Linux Image processing
Servers HTML 5
IT security best practices JavaScript
Web application development MySQL
Citrix administration
Kyle Haigh
Technical Support Specialist
Murfreesboro, TN 37129
------------
------------
Talented Computer Technician seeking an IT position supporting end users with exceptional customer service and
Technical Support skills across a wide rang of Operating systems as well as Networks.
Authorized to work in the US for any employer
Work Experience
Driver/Sales Associate
Big Times Vapor - Murfreesboro, TN
September 2017 to Present
Delivery Driver as well as Product Sales outside of store/Store Hours to customers in a wider area.
Delivery Driver, Bring Vape products to customers door as order by order and check ID's and initiate chargebacks if
needed at Point of sale
Sales Associate, Primary Sales Outside of Business hours and delivery next day of any out of hour orders that were
received. Also would conduct any Non direct sales with customers that could not get ahold of Robert (Phone Number
Above)
Network Administrator
Siegel High School - Murfreesboro, TN
March 2013 to Present
Managed and monitored the current schools network for students and administrators as well as did minor and major
repair to the internal network if problems happen to occur.
primarily ran on a Linux based operating system as well as a WAN network between the county. Basic HTML coding
was needed as well as Java script and C# as well as the ability to HR and maintain network stability.
Technical Support Representative
Frontier Communications - Murfreesboro, TN
June 2017 to August 2017
Work at home technical support agent, helped with DSL, And POTS (Plane Old Telephone Services) calls and aided
with repair of wireless and wired network interface devices and set-top boxes for TV as well as Landline Phones
Primary duty was aid with repairs of DSL, and POTS calls on a daily basis, would report aid other agents that needed
help and provided top of the notch support for a wide variety of customers from coast to coast, avg call score was a
10/10
Education
High School Diploma in Computer Science, Networking
Siegel High School - Murfreesboro, TN
March 2014 to Present
Skills
C++ (Less than 1 year), Comptia A+ (3 years), Networking (2 years), Linux (2 years), C# (Less than 1 year), HTML
(2 years), Graphic Design (2 years), Photoshop (2 years), Windows 10 (2 years), Windows 7 (3 years), Customer
Service (Less than 1 year), Information Technology (9 years), Computer Hardware (9 years), Computer Repair (10+
years)
Additional Information
Skills
Windows 7 Interpersonal skills
Mac OS Large computer networks
Python Client side languages
Linux Image processing
Servers HTML 5
IT security best practices JavaScript
Web application development MySQL
Citrix administration