Grant Taylor Lanning Resume
Grant Taylor Lanning
6659 West Caley Place, Littleton, CO 80123 • Cell:------------ • ------------
Passionate communicator with 6+ years in customer service, seeking to increase knowledge in the hospitality and business industry. Looking to challenge myself and use my communication and hospitality knowledge.
Creative problem solver, Leader, People Management, MS Windows proficient, Quick learner, Strong client relations, Interpersonal, Organizational and Nonverbal Communication Skills.
Heritage High School, Littleton, Colorado
Graduated in May 2015
Vice President of Heritage High School Senior Class in 2014-2015.
Student Government Member 2011-2015
University of Northern Colorado- Greeley, Colorado
Bachelor of Arts: Communications, May 2019
Emphasis in Marketing and Media Strategy
Minor in RTH (Recreation, Tourism and Hospitality)
Lambda Pi Eta member October 2017; President since August 2018.
Hilton Denver Inverness- PBX Operator, 05/2019-08/2019
Greeted guests through telecommunications. Replenished hotel market for a better guest experience. Created hotel log, excel sheet, to keep track of guests staying on two separate reservations. Answered 200 calls and or questions per day.
Levi Strauss & Co- Stylist/Inventory Control/Keyholder 09/2018-05/2019; 08/2019-Present
Operated cash register efficiently. Replenished jeans on a daily basis. Great sales and customer service with customers. Planned a winter coat drive with UNC and Levi’s, collecting 120 coats for the people in need in Greeley and Loveland. Marked down all items in which the price had dropped to the clearance section. As of August 2019, I moved to the Colorado Mills store and as of October now a seasonal keyholder.
Bed Bath & Beyond- Sales Associate/Cashier/Receiving Associate/Customer Service Rep, 09/2016 to 9/2018– Greeley, CO/ Littleton, CO
Operated a cash register for cash, check and credit card transactions with 100% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays.
Priced merchandise, stocked shelves and took inventory of supplies. Scanned and received incoming shipments. Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding towels. Verified that all customers received receipts for their purchases. Communicated clear expectations and goals to each team member. Preserved a perfect attendance record for 2 years.
Cost Plus World Market – Sales Associate, 09/2013 to 01/2016
Provided outstanding customer service.
Accurately read, understood, and carried out written instructions. Attended monthly safety meetings to ensure machine operation safety. Used and operated a cash register.
Stocked and replenished items and merchandising techniques.
No Limits Volleyball- Summer Assistant, Summers of 2014 & 2015
Set up volleyball nets, organized Saturday tournaments, assisted in summer lessons, communicated with every staff member and parent about winnings, traveled to location on time and efficiently with all supplies needed.
Communications, Bachelor Degree, Leadership, Marketing, Persistence, Dependable