Graduate
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Location: Corona CA, USA
School: Cal Poly San Luis Obispo
Field of study: Biological Sciences

Graduate

ALDO MARQUEZ
2434 S. VICENTIA AVE., CORONA, CA, 92882 | ------------ | ------------

SUMMARY
Detail-oriented professional with experience in customer service by establishing daily interactions with customers. Achieved the highest customer service performance score in agent history of 95% based on an in-person and over the phone examination. Four years of experience in chemical and biological lab environments.
SKILLS
• Phone and email professionalism
• Data analysis and figure formatting
• Billing and Scheduling
• Proficient in Spanish
• Lab techniques including: Flow Cytometry, PCR, ELISAs, gas chromatography, etc.

ALDO MARQUEZ
2434 S. VICENTIA AVE., CORONA, CA, 92882 | ------------ | ------------

EXPERIENCE
LEASING AGENT • MUSTANG VILLAGE APARTMENTS •
MAY 2018 – AUGUST 2019
• Refined excellent customer service and sales skills in person and via phone and email
• Set appointments for potential residents to tour property and relayed information about available housing options and rates

SHIPPING SPECIALIST • TENNIS WAREHOUSE •
JULY 2017 - DECEMBER 2017
• Ensured the proper fulfillment of customer orders and shipping timeliness
• Maintained a clean presentation and proper organization of inventory

CASHIER • CAL POLY CORPORATION•
MARCH 2017 - JUNE 2017
• Retained a positive and friendly demeanor with over 250 daily customers
• Audited the cash flow of daily transactions
EDUCATION
CALIFORNIA POLYTECHNIC STATE UNIVERSITY AT SAN LUIS OBISPO
Bachelor of Science in Biological Sciences, September 2019

Relevant Coursework: Applied Experimental Design and Regression Models, Survey of Biochemistry and Biotechnology, Hematology, Organic Chemistry I and II, Principles of Genetics
Extracurricular Activities: Cal Poly Biotechnology Club, Society of Hispanic Professional Engineers, Cal Poly Cat Shelter