Gracie Castillo
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Location: Chino Hills, CA, USA
School: University of California, San Diego
Field of study: International Studies

Gracie Castillo

SUMMARY
10 years of experience in liaising both person to person and in written/online correspondence, handling and presenting complaints and concerns professionally. Reliable; a people person who can also work well independently.

EXPERIENCE
Language Link Russia, St Petersburg/Peterhof/Pushkin, Russia— Director of Studies and EFL Instructor

As an English instructor: February 2010 to August 2020
-Made both short term (in class) and long term (within a course) goals and executed them effectively each class
-Communicated between native English co-workers and administration for proper course pacing while being attentive to any special needs of students/groups
-Organized myself to maintain success in the aforementioned points.

As Director Of Studies: August 2017 to June 2020
-Worked closely with school administration and teaching staff to ensure both a smooth business model and adequate TEFL support and training.
-Observed classes and ran seminars to encourage professional growth, providing aid in classroom management and pacing to ensure quality lessons from teacher to teacher
-Had weekly discussions with Russian and native English staff on student clients’ progress.

Russian Language Undergraduate Studies (RLUS) Programme, St Petersburg, Russia—Student Representative
February 2013-June 2017
Worked as a liaison between the UK and students studying under UK universities in St. Petersburg/Petrozavodsk.
-Provided resources and assistance to students seeking physical or general help, academically or personally
-Served as initial or primary contact to advisors, program officers and family members outside of Russia
-Ensured contact/clarity between students and their language programs while living and studying with RLUS


EDUCATION
UC San Diego Extension—January 2009 to August 2009
Certificate to teach English as a foreign language (TEFL)

University of California, San Diego—September 2005 to June 2009
BA Completed. Major in International Studies: Linguistics and History; Minor in Theatre

SKILLS
An organized and methodical problem-solver, troubleshooter

A fast, inquisitive, and capable learner

Skilled in management and goal achievement for groups/teams; conversely, I excel at teaching or working on an individual basis, and know how to cater to an individual's needs.

Can comfortably operate conferencing programs Zoom and Skype

LANGUAGES
Russian language level roughly CEFR B1/B2 (“Threshold” or “Independent” User)