Goal-Oriented Bookkeeping Student With Excellent Customer Service Background
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Location: Brick, NJ, USA
School: Ocean County College
Field of study: Bookkeeping

Goal-Oriented Bookkeeping Student With Excellent Customer Service Background

Katherine Vitale
176 18th Ave Brick, NJ ------------ ------------

Skills & Abilities
Proficient Microsoft Word, Excel, and Power Point
QuickBooks Certified
Proficient in Adobe Acrobat DC
Excellent written and verbal communication skills

Bartender, Frankie’s Bar and Grill
1. Ability to organize and multi-task quickly and efficiently
• Processed food and drink orders for large groups, serving 150+ daily
• Oversaw and processed large liquor orders weekly, ensuring delivery was correct
• Ensured that consumption of food and beverage was up to management standards while maintaining a sanitary workplace
• Provided excellent customer service and personal interaction ensuring outstanding experience
2. Facilitated training program for incoming employees
• Provided instruction to new employees with point of sale system
• Oversaw employees on proper handling of food and beverage
• Emphasized importance of communications between management, kitchen and other staff members
3. Worked with a diverse range of employees
• Provided welcoming environment to employees ranging from high school students to middle-aged men and women
• Worked with employees with varying levels of experience
Hotel Front Desk Receptionist, Inn On Main LLC
1. Organized large and small events
• Booked accommodations in large blocks of rooms for large businesses like Jersey Mikes Subs
• Organized smaller events like baby showers, engagement parties and reunions for up to 75 people
• Provided excellent correspondence between parties via e-mail to confirm hotel accommodations, food packages, and answer any questions
2. Data input into computer systems
• Knowledge of property management system Room Master to block rooms
• Ability to retrieve old information from accounts that required future bookings
• Provided with credit card information to ensure bookings were secured

Rutgers University – New Brunswick, NJ – 2 Years of study in Environmental Policies Institutions and Behaviors
Ocean County College – Toms River, NJ – 2 Years of study in Liberal Arts

JR Reilly
General Manager
Frankies Bar & Grill
Point Pleasant Beach, NJ

Jo Kujwa
Assistant Manager
Frankies Bar & Grill
Point Pleasant Beach, NJ

Mike Knapp
Caddie Master
Spring Lake Golf Club
Spring Lake, NJ

Chris DeMelia
Buyers Advantage
Brick, NJ