SUMMARY OF QUALIFICATIONS
Operations Manager and Project Coordinator offering over 15 years of experience derived from various industries, volunteerism and service in the United States Army. Supervised individuals in combat; professional kitchens, service organizations, and the sales industry. Skilled public speaker; organized and participated in cultural and academic panels for small and large audiences. Experienced organizational leader; concurrently supervised Columbia University’s Habitat for Humanity campus organization and co-chaired the NY/NJ chapter of Vets for American Ideals, managed department heads, volunteer teams, and coordinated with community partners on dozens of projects, while fulfilling additional volunteer commitments and maintaining a full course-load at a prestigious university. Prodigious aptitude; able to understand and apply concepts quickly and incorporate innovative solutions through collaboration and planning. Developed adaptive leadership style; achieves standards and maintains morale through effective techniques such as active listening, creating personal relationships, and displaying a strength of character that values individual accountability, training by doing, and leading by example.
Areas of expertise:
Project Development Project Management Oral and Written Communication
Team Building Data Analysis Creative Solutions
Professional Networking Marketing Strategies Presentation Development
Resource Management Critical Thinking Digital Media Communication Event Planning
Bachelor of Arts (BA) in Sociology (3.29 GPA) – Columbia University, New York, NY (2018)
Associate of Arts (AA) in Psychology (3.91 GPA) – Middlesex County College, Edison, NJ (2016)
ABA Behavioral Aide for Children with Autism Certification – (2017)
Sales Associate/Marketing Consultant Jul 2018 – Feb 2019
Team One Global, Jersey City, NJ
Learned and deployed direct marketing strategies on both residential and business-to-business sales campaigns at a sales office that embraced the entrepreneurial spirit, providing valuable insight and experience in day-to-day business operations such as: conducting first and second round interviews, tracking sales leads, mapping territory, managing a team, and training new hires.
Promoted to management; revised the company training manual, ran sales workshops, and worked in tandem with the CEO to aid associates in the field, coordinate between the respective clients, brokers, and customers to troubleshoot issues and address concerns. Helped to train my replacement after deciding to pursue a career outside of the sales industry.
Educational Benefits Specialist Jun 2014 – Dec 2015
MCC Center for Veterans’ Services, Edison NJ
Assisted Student-Veterans in claiming their VA educational benefits and filling out the required paperwork to enroll at the college. Organized and maintained personnel files for each claimant and ensured all sensitive information followed HIPAA guidelines. Entered confidential information and monitored the status of claims in the VA database.
Worked with the Director of Veterans’ Services and Student-Veteran Association to provide further assistance, implementing a mentorship program and providing a small library of textbooks for the Veteran lounge. Left upon completion of the Federal work-study agreement.
Dishwasher/Line Cook/Assistant Kitchen Manager Sep 2011 – Dec 2013
The Avenue Eat/Drink, St. Petersburg, FL
Promoted to management in six months after being hired as a dishwasher and reserve line cook
Managed the scheduling of 7 personnel and was responsible for inventory and vendor relations. Cut food costs by approximately 10% during my tenure and implemented new strategies as it became more challenging to meet increased demand with only limited (8 x 12 ft) kitchen space.
Maintained the highest standard of food quality and ensured each team member understood and abided by health and safety regulations. Resigned to pursue a college degree
Senior Radar Operator and Battalion Property Manager Apr 2004 – July 2010
United States Army, Fort Polk, LA (Operations Enduring and Iraqi Freedom)
Earned the distinction of Honor Graduate (salutatorian) after completing Fire Finder Radar School with a cumulative average of 98.2/100. Satisfied the requirements to operate with a Secret clearance.
Awarded the senior position on the radar team just weeks after arriving to the unit, impressing leaders with in-depth knowledge of radar operations, a relentless work ethic, and exemplary performance in training scenarios. Received a waiver for early promotion by the command team after being recognized by the Joint Readiness Training Center as our unit’s “hero of the battlefield,” one of three selected from a battalion of four hundred.
Provided humanitarian relief in New Orleans after Hurricane Katrina, participating in Quick Reactionary Force rescue and survey operations. Distributed aid to local residents.
Traveled to Afghanistan with—and was responsible for—military equipment worth over 300 million dollars. Upon arriving in country, ran day-to-day operations of the Q-36 radar, trained and managed a team of 4 personnel, ensuring their well-being and adherence to military regulation.
Selected as Battalion Property Manager, charged with the renovation and upkeep of Battalion property, which included 18 buildings, a motor pool, and parade ground. Spearheaded a large-scale survey of the unit’s living quarters and provided guidance to the Battalion Commander on the best method to bring them up to Division standard. Remained in this role when the unit deployed to Iraq, managing local day-laborers and performing minor repairs and security upgrades around the base.
Recognitions include two Army Commendation Medals, three Army Achievement Medals, the Good Conduct Medal and a Meritorious Unit Commendation
ADDITIONAL WORK AND VOLUNTEER EXPERIENCE
Behavioral Aide, Epic Developmental Services, East Brunswick, NJ
President, Student-Veteran Association, Edison, NJ
Peer-Tutor, Instructional Resource Center Edison, NJ
Vice-Chairperson, Middlesex Veterans Advisory Committee, New Brunswick, NJ
House Manager, American Legion Weehawken, NJ
Campus Coordinator, Habitat NYC New York, NY
2017 Recent Alumnus of the Year, Middlesex County College
Contributor, Journal for the Humanities Honor Society 2016, 2018, 2019; ISSN 2472-6486
1st Place 2014-2015 New Jersey Press Foundation College Newspaper Contest (Opinion-Editorial)
Writer, Researcher, Advocate