Giana Castillo-Matos
Work Experience
DIGIA PASTA, Tallahassee, Florida
Cashier, March 2018-Present
? Receive payment by cash, credit card, vouchers and automatic debits.
? Issue receipts, refunds, credits, or change due to customers.
? Greeting customers.
? Maintain clean and orderly checkout areas.
CAMPGAW SKI MOUNTAIN, Mahwah, New Jersey
Customer Service Representative, December 2015-May 2017
? Communicate with customers via phone and email.
? Help resolve any issues with payments or reservations.
? Solicit sales or new products.
? Keep record of customer information and make changes to it when needed.
Education
Montclair State University. Montclair, NJ
B.A. in History Candidate, expected graduation date- May 2021
Mahwah High School, ?Mahwah, New Jersey
High School Diploma- June 2017
Additional Skills
? POS System Trained
? Organized
? Customer Oriented
? Punctual
? Self-Serve Certified
Work Experience
DIGIA PASTA, Tallahassee, Florida
Cashier, March 2018-Present
? Receive payment by cash, credit card, vouchers and automatic debits.
? Issue receipts, refunds, credits, or change due to customers.
? Greeting customers.
? Maintain clean and orderly checkout areas.
CAMPGAW SKI MOUNTAIN, Mahwah, New Jersey
Customer Service Representative, December 2015-May 2017
? Communicate with customers via phone and email.
? Help resolve any issues with payments or reservations.
? Solicit sales or new products.
? Keep record of customer information and make changes to it when needed.
Education
Montclair State University. Montclair, NJ
B.A. in History Candidate, expected graduation date- May 2021
Mahwah High School, ?Mahwah, New Jersey
High School Diploma- June 2017
Additional Skills
? POS System Trained
? Organized
? Customer Oriented
? Punctual
? Self-Serve Certified