General Resume
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General Resume

Dalton R. Arnold
3101 N Nebraska Ave Tampa FL, 33603 ------------ ------------
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Achievements
United States Air Force Airman of the Quarter Award // Operation Iraqi Freedom and Enduring Freedom Medals // World Defense and War on terrorism medals // Awarded Commanders coin from Chief Master Sergeant Ricky Hamada for ISO/Munitions out load estimating a total of $6.5 million dollars worth of munitions // Nominated for Airman of the Year // Awarded Coin from Master Sergeant Ryan Haynie, for improving repairing and shipment times on ISO containers saving over $1 Million+ in time and expenses.


Professional Experience
-Contract Worker
Handyman (April 2014-Present)

-Softrock, Orlando FL
Career Specialist (Aug 2013-February 2014)
• Answer inbound calls and assist clients with pre-screening interview

-Accumed Chiropractic and Wellness, Orlando, FL
Assistant Office Manager (Nov 2012 – Aug 2013)
• Oversee the daily operation of the office, its equipment and patients
• Answer inbound and outbound calls, medical billing and filing
• Schedule patient pick-up and drop of
• Review all documents going in and out of the office to ensure all requirements have been met
• Develop spreadsheets for patient treatment and attendance• Order supplies and provide any information to patients that is requested

-Pirco Insurance Services, Orlando, FL
Recruiter (Feb 2011 – June 2012)
• Recruit insurance agent’s to sell our product.
• Maintain a working relationship with all of my clients and insurance agents.
• Be up to date on all new insurance policies and regulations.

-Convergys Corporation, Truro, Nova Scotia
Program Ready Trainer (Jan 2009 – Oct 2010)
• Supervised and taught new hire classes all aspects of the field, from edict, sales, and overcoming objections.
• Schedule meetings for up training for supervisors and current agents on newest devices and protocols.
• Provide Supervisor assistance on phone calls when requested.
• Providing assistance to IT to help improve call flow and handle time. • Usage of phone Systems and computer systems
• Proficiency in site software such as; SVIEW, CSM, Word, Excel.
• Provide helpful tips and information to other members of the site and my team.
• Sold over $50,000 worth of product to customers.

Educational Details
University of South Florida 2017-Present
Hillsborough Community College 2015-Present
Valencia Community College 2011-Present
American Heritage????Attended 2002-2004
Flanagan High School????Attended 2000-2001

Additional Skills and Hobbies
All Microsoft packages covered incl. Word, Excel, Access, SVIEW, CSM, Lotus Notes etc.

Licenses & Certification

•Associates of Arts Degree
•Certified Forklift operator of all forklifts up to 50,000lb forklifts.
•Certified CTK Manager for all tool check in and check-out/corrosion control.
•Certified Hazardous Waste Manager for all gathering and disposing of munitions residue and hazardous materials.
•Certified Trainer and operator on all heavy machinery
•Certified ISO inspector/trainer.
•Trained in the use of carpentry and metal working equipment.


Availability

•Available Monday through Sunday open to close.

Contact Numbers
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