General Office Clerk
HELEN PENDLETON
Veteran-USMC
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General Clerk Position
SUMMARY OF QUALIFICATIONS:
Knowledgeable in routine office procedures
Accurate filing
Typing skills (45 wpm)
Effective verbal and written communication
Performed all medical office functions
Great record keeping
Marketing skills
Outstanding customer services skills over the phone and in person
WORK HISTORY:
General Office clerk
SER Program, San Diego CA 03-2019 – Present
• Conduct daily general office skills
• Create and keep file records in a chronological or numerical order
• Make informational packages for workshops and assessments
• Use basic office equipment to make copies and scanned forms, fax, and type labels
Care Giver with Several Agencies 09/2017-08/2018
Performed care giving services for several agencies
Home Healthcare Caregiver
Interim Healthcare, San Diego, CA 10/2012-07/2017
• Helped to organize a client's schedule and plan appointments
• Arranged transportation to doctors' offices visits other outings
• Accompanied or and drove clients to doctor's office visits or outing trips
• Assisted clients with the daily personal housekeeping. meal preparation, laundry, and dish washing
• Entertained by reading out-loud and conversing with them to keep them mentally alert and engaged in their social networks and communities events
• Shop for groceries and prepare meals to meet a client's dietary specifications
• Reported changes in clients' conditions to supervisors or case managers
Clerical Support
Office Team (San Diego, CA) 08/2007 – 09/2012
• As a general office clerks, performed a variety of clerical tasks
• Conducted marketing phone call and effectively communicated with people
• Answered and transfer telephone calls or take messages
• Sorted and delivered incoming mail and send outgoing mail
• Scheduled appointments and receive customers or visitors
• Provided general information to staff and clients
• Typed, formatted, and edited routine memos
• Made copies, filed, and updated paper and electronic documents
• Collect information and perform data entry
• Performed a variety of clerical jobs for different types of companies
HELEN PENDLETON
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Page 2
Claims Assistant
American Claims Management, El Cajon, CA 10/2006 – 07/2007
• Assisted Claims Adjusters with all their clerical needs, copying, faxing, mailing mail of all sorts out
• Updated and kept clients files and records
• Offered customers assistance with instructions and processing of forms and other documents; accurately responded to their inquiries and concerns
• Kept records of daily transactions and holdings
• Prepare documents and reviewed for completeness
• Changed or canceled appointments
• Reviewed forms and applications to ensure that all questions have been answered
EDUCATION:
B.A. in Sociology, Bowling Green State University, Bowling Green, OH
Diploma, Medical Administration/Insurance, Maric College of Medical Careers, San Diego, CA
HELEN PENDLETON
Veteran-USMC
------------
------------
General Clerk Position
SUMMARY OF QUALIFICATIONS:
Knowledgeable in routine office procedures
Accurate filing
Typing skills (45 wpm)
Effective verbal and written communication
Performed all medical office functions
Great record keeping
Marketing skills
Outstanding customer services skills over the phone and in person
WORK HISTORY:
General Office clerk
SER Program, San Diego CA 03-2019 – Present
• Conduct daily general office skills
• Create and keep file records in a chronological or numerical order
• Make informational packages for workshops and assessments
• Use basic office equipment to make copies and scanned forms, fax, and type labels
Care Giver with Several Agencies 09/2017-08/2018
Performed care giving services for several agencies
Home Healthcare Caregiver
Interim Healthcare, San Diego, CA 10/2012-07/2017
• Helped to organize a client's schedule and plan appointments
• Arranged transportation to doctors' offices visits other outings
• Accompanied or and drove clients to doctor's office visits or outing trips
• Assisted clients with the daily personal housekeeping. meal preparation, laundry, and dish washing
• Entertained by reading out-loud and conversing with them to keep them mentally alert and engaged in their social networks and communities events
• Shop for groceries and prepare meals to meet a client's dietary specifications
• Reported changes in clients' conditions to supervisors or case managers
Clerical Support
Office Team (San Diego, CA) 08/2007 – 09/2012
• As a general office clerks, performed a variety of clerical tasks
• Conducted marketing phone call and effectively communicated with people
• Answered and transfer telephone calls or take messages
• Sorted and delivered incoming mail and send outgoing mail
• Scheduled appointments and receive customers or visitors
• Provided general information to staff and clients
• Typed, formatted, and edited routine memos
• Made copies, filed, and updated paper and electronic documents
• Collect information and perform data entry
• Performed a variety of clerical jobs for different types of companies
HELEN PENDLETON
------------
Page 2
Claims Assistant
American Claims Management, El Cajon, CA 10/2006 – 07/2007
• Assisted Claims Adjusters with all their clerical needs, copying, faxing, mailing mail of all sorts out
• Updated and kept clients files and records
• Offered customers assistance with instructions and processing of forms and other documents; accurately responded to their inquiries and concerns
• Kept records of daily transactions and holdings
• Prepare documents and reviewed for completeness
• Changed or canceled appointments
• Reviewed forms and applications to ensure that all questions have been answered
EDUCATION:
B.A. in Sociology, Bowling Green State University, Bowling Green, OH
Diploma, Medical Administration/Insurance, Maric College of Medical Careers, San Diego, CA