Gabrielle Darrington
Gabrielle Darrington
5375 Sugarloaf Pkwy NW, Apt 11204
Lawrenceville, GA 30043
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SUMMARY
Detail-oriented individual who would like to grow professionally with a company, where I can exhibit my talents. I am well organized, self-motivated, and capable of rapidly learning new tasks.
EDUCATION
• Bachelor of Business Administration (Marketing), Georgia Gwinnett College
August 2020 - TBA
• Bachelor of Communications (Film/TV), Penn State University
August 2011 - May 2013
• High School diploma, Dallastown Area High school
August 2007 - June 2011
EXPERIENCE
Homespice Decor
Customer service
July 2018 – July 2020
Responsibilities include:
• Deliver superb customer service daily through customer phone call or email.
• Proficient using NAV for all order entry processing.
• Precise data entry when entering retail and wholesale orders by paying close attention to detail to ensure orders are shipped and delivered properly and in a timely manner.
• Properly send order confirmations to customers once an order has been entered in the system to notify customers of their order, also checks for any changes that need to be made and/or if there are any back ordered items the customer should be aware.
• Resolves customer complaints through claims submitted in regards to item defects, warehouse picking error, address corrections, or simply a customer’s changed mind about a purchase.
• Daily mailing of invoices.
• Monitors Homespice online chat daily in case customers needs help with online ordering or tracking an order.
• Daily filing and organizing of orders that have been shipped for the day.
KENDO LLC
Administrative Assistant (Part-time)
April 2018 to July 2018
Responsibilities include:
• Ensures Successful Service Delivery–SLA achievement and high level of customer satisfaction.
• Ship a variety of products across the United States.
• Generate packing list and invoices for all shipments.
• Knowledgeable of the process and procedures of shipments imported from other countries.
• Presents new marketing ideas for new products to CEO.
• Creates and maintains the company’s social media accounts.
NXSales
January 2018 to April 2018
Administrative Assistant (Part-time)
Responsibilities include:
• Filing and office organization.
• Mailed documents and payments to organizations.
• Provided excellent customer service.
• Reviewed the accounts receivable report for accuracy.
• Contacted organizations to ensure that dues were paid in a timely manner.
US Auto Sales
Title Clerk (Temp)
August 2017 to November 2017
Responsibilities included:
• Provided excellent customer service.
• Used Autostar to enter dates concerning customer’s titles.
• Scanned tag and title information.
• Mailed titles to customers when vehicles were paid off.
• Entered customer information into Autostar.
Escobar
July 2017 to August 2017
Cocktail Waitress
Responsibilities included:
• Provided excellent customer service.
• Monitored guests always, predicted needs and quickly responded to requests.
• Provided quick, efficient and pleasant delivery of food, ensuring the quality standards and service are being delivered.
• Prepared and presented precise, complete guest checks.
• Suggestively up-sold beverage and food items to guests.
• Recorded all aspects of guests order correctly and entered guest order into computer.
Weaver Eye Associates
December 2015 to July 2017
Front Desk Associate
Responsibilities included:
• Proficient using Officemate to schedule appointments.
• Reviewed and verified insurance authorizations for vision exams and patients’ eyewear and materials.
• Ability to understand each patient’s benefits for proper insurance billing purposes.
• Obeyed all HIPPA laws.
• Organized and created patient charts for the doctor.
• Provided excellent customer service.
• Politely checked patients in/out.
• Managed money when on Deposit duty for the office.
Live the Music Group
September 2013 to May 2015
Singer/Song Writer
Responsibilities included:
• Held writing sessions with music producers.
• Recorded music sessions.
• Worked with choreographer to create dance routines for songs recorded.
• Worked with vocal coach to perfect vocal skills.
• Worked with personal trainer to gain better stamina for live performances.
• Showcased in LA June of 2015 at different record labels (Atlantic Records, Interscope Records, and Motown)
Wet Seal
May 2013 to July 2013
Sales Associate
Responsibilities included:
• Provided excellent customer service.
• Assisted customers with sales.
• Replenished store when new shipments arrived.
• Managed money as a Cashier.
• Utilized the F.O.C.U.S. acronym system. F- Friendly Conversation O- Offer Merchandise C- Check-in U- Unlimited Suggestions S- Seal the sale.
SKILLS & ABILITIES
? Microsoft Office Suite
? Kofax
? Autostar
? OfficeMate
? NAV
? 60 WPM typing speed
? Exam Writer
? Adobe Photoshop
? PaintShop pro
? Detailed oriented
? Organized
? Great Communicator
Gabrielle Darrington
5375 Sugarloaf Pkwy NW, Apt 11204
Lawrenceville, GA 30043
------------
G------------
SUMMARY
Detail-oriented individual who would like to grow professionally with a company, where I can exhibit my talents. I am well organized, self-motivated, and capable of rapidly learning new tasks.
EDUCATION
• Bachelor of Business Administration (Marketing), Georgia Gwinnett College
August 2020 - TBA
• Bachelor of Communications (Film/TV), Penn State University
August 2011 - May 2013
• High School diploma, Dallastown Area High school
August 2007 - June 2011
EXPERIENCE
Homespice Decor
Customer service
July 2018 – July 2020
Responsibilities include:
• Deliver superb customer service daily through customer phone call or email.
• Proficient using NAV for all order entry processing.
• Precise data entry when entering retail and wholesale orders by paying close attention to detail to ensure orders are shipped and delivered properly and in a timely manner.
• Properly send order confirmations to customers once an order has been entered in the system to notify customers of their order, also checks for any changes that need to be made and/or if there are any back ordered items the customer should be aware.
• Resolves customer complaints through claims submitted in regards to item defects, warehouse picking error, address corrections, or simply a customer’s changed mind about a purchase.
• Daily mailing of invoices.
• Monitors Homespice online chat daily in case customers needs help with online ordering or tracking an order.
• Daily filing and organizing of orders that have been shipped for the day.
KENDO LLC
Administrative Assistant (Part-time)
April 2018 to July 2018
Responsibilities include:
• Ensures Successful Service Delivery–SLA achievement and high level of customer satisfaction.
• Ship a variety of products across the United States.
• Generate packing list and invoices for all shipments.
• Knowledgeable of the process and procedures of shipments imported from other countries.
• Presents new marketing ideas for new products to CEO.
• Creates and maintains the company’s social media accounts.
NXSales
January 2018 to April 2018
Administrative Assistant (Part-time)
Responsibilities include:
• Filing and office organization.
• Mailed documents and payments to organizations.
• Provided excellent customer service.
• Reviewed the accounts receivable report for accuracy.
• Contacted organizations to ensure that dues were paid in a timely manner.
US Auto Sales
Title Clerk (Temp)
August 2017 to November 2017
Responsibilities included:
• Provided excellent customer service.
• Used Autostar to enter dates concerning customer’s titles.
• Scanned tag and title information.
• Mailed titles to customers when vehicles were paid off.
• Entered customer information into Autostar.
Escobar
July 2017 to August 2017
Cocktail Waitress
Responsibilities included:
• Provided excellent customer service.
• Monitored guests always, predicted needs and quickly responded to requests.
• Provided quick, efficient and pleasant delivery of food, ensuring the quality standards and service are being delivered.
• Prepared and presented precise, complete guest checks.
• Suggestively up-sold beverage and food items to guests.
• Recorded all aspects of guests order correctly and entered guest order into computer.
Weaver Eye Associates
December 2015 to July 2017
Front Desk Associate
Responsibilities included:
• Proficient using Officemate to schedule appointments.
• Reviewed and verified insurance authorizations for vision exams and patients’ eyewear and materials.
• Ability to understand each patient’s benefits for proper insurance billing purposes.
• Obeyed all HIPPA laws.
• Organized and created patient charts for the doctor.
• Provided excellent customer service.
• Politely checked patients in/out.
• Managed money when on Deposit duty for the office.
Live the Music Group
September 2013 to May 2015
Singer/Song Writer
Responsibilities included:
• Held writing sessions with music producers.
• Recorded music sessions.
• Worked with choreographer to create dance routines for songs recorded.
• Worked with vocal coach to perfect vocal skills.
• Worked with personal trainer to gain better stamina for live performances.
• Showcased in LA June of 2015 at different record labels (Atlantic Records, Interscope Records, and Motown)
Wet Seal
May 2013 to July 2013
Sales Associate
Responsibilities included:
• Provided excellent customer service.
• Assisted customers with sales.
• Replenished store when new shipments arrived.
• Managed money as a Cashier.
• Utilized the F.O.C.U.S. acronym system. F- Friendly Conversation O- Offer Merchandise C- Check-in U- Unlimited Suggestions S- Seal the sale.
SKILLS & ABILITIES
? Microsoft Office Suite
? Kofax
? Autostar
? OfficeMate
? NAV
? 60 WPM typing speed
? Exam Writer
? Adobe Photoshop
? PaintShop pro
? Detailed oriented
? Organized
? Great Communicator