Gabriella Pelosi Resume
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Gabriella Pelosi Resume

GABRIELLA PELOSI
? 142 WARD AVENUE • SHARON, ONTARIO L0G 1V0 • PHONE------------?EMAIL GABRIELLA.PELOSI------------

WORK EXPERIENCE
Student Intern at Community Crew September 2018-present St. Catharines, ON
• Unpaid student intern for not-for-profit company Community Crew.
• Responsible for social media marketing, advertising the organization and upcoming events.
• Distributed a press release to businesses, collecting donations for our charities for children who face poverty.
• Organized and scheduled charity events and annual gala auction.
• Implemented daily schedule for those attending our fundraisers.
• Publicly speak about event inquiries for attending guests.

Hostess at Friday Harbour Resort May-August, 2018 Innisfil, ON
• Responsible for the organization of events and reservations held at the establishment using Microsoft Office services.
• Contacted associates and guests regarding reservations, customer feedback, and other inquiries.
• Responsible for training new employees, ensuring they are aware of all necessary job requirements.
Seasonal Camp Counsellor July-August, 2017 Newmarket, ON
• Organized and Implemented daily schedule and activities for campers enrolled in the program.
• Responsible for the safety of children ages six to fifteen in groups that ranged from seven to twenty
• Verbally communicated with parents regarding information about their children and general inquiries.
• Expected to follow a specific schedule and manage time efficiently.
Cashier/Customer Service May-September, 2016 Newmarket, ON
Brandy Melville
• Assisted customers with their purchasing inquiries, stocked and detailed floor-sets, and created and maintained a positive shopping experience.
• Provide customers with answers to questions on product locations, price adjustments, or other issues in the store.
• Expected to meet a sales quota each day.
• Used social media to market for the store.
Customer Service Manager July, 2014-April, 2017 Newmarket, ON
Steve and Adele’s No Frills
• Responsible for training new employees, ensuring they are fulfilling the necessary job requirements and are aware of processes.
• Oversee work areas to ensure they are well maintained, orderly, and clean.
• Respond to questions and concerns about service, consult with customers to evaluate needs, and consistently improve customer satisfaction through conflict resolution.
EDUCATION
Brock University September, 2015 - Present St. Catharines, ON
• Business Communications

University of Kent September, 2017- December, 2017 Canterbury, UK
• Accepted into Brock University’s International Student Exchange Program
• Business Communications abroad

SKILLS
• Proficient in Microsoft Office Word, PowerPoint, and Excel
o Created excel spread of all guests likes/dislikes, contact information, location on resort, and personal inquiries.
o Used Microsoft Office Word for scheduling of staff, event planning, and sharing resort events with the homeowners on resort website.
• Strong Verbal/Written Communication Skills (Public Speaking)
o Numerous presentations throughout post-secondary education
o Press releases for student internship Community Crew and marketing their events
o Speaking a few words at Community Crew events about our charity cause and event schedule
• Capable of utilizing Social Networks, such as Facebook, Twitter, and Instagram efficiently
o Social media marketing for student internship Community Crew events
o Social media marketing for Service Learning Project, bringing brand recognition to company Talon Millwork
VOLUNTEER EXPERIENCE

Service Learning Project January-April, 2018 St. Catharines, ON
Business Marketer.
• Responsible for marketing for the company: Talon Millwork.
• Expected to improve the brand relevance and quality for the organization.
• Improved their company website, presence on social media, and approaches to marketing.
Arts and Athletics Camp May, 2015-2017 Halliburton, ON
Camp Counsellor.
• Created videos to promote the camp and assisted with the organization’s Instagram account.
• Responsible for the safety of Grade 8 students from a variety of different schools in the York Catholic District School Board.
• Orchestrated interactive events for the students.
• Responsible for answering parent’s questions or concerns.
• Required leadership skills to act as a positive role model for students and maintain management.
ADDITIONAL QUALIFICATIONS
• Standard CPR Training Certified
• Standard First-Aid Training Certified
• Smart Serve Certification

REFERENCES
• References available upon request