Gabriela Perez Resume
Gabriela Perez
Professional Summary
Organized and dedicated student with a proven track record of providing exceptional customer service in fast paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.
Skills
Spanish fluency
Leadership Skills
Multitasking
Service industry background
Organization skills
Education
Bachelor of Arts: Liberal Arts, 2021
Coursework in Communications, Portuguese and Spanish
Work History
Restaurant Server and Manager, 08/2015 to 05/2020
Socorro Springs Restaurant � Socorro, NM
Delivered quality service by providing a warm and welcoming environment.
Answered phone calls by appropriately greeting caller and answering questions.�
Resolved guest complaints quickly and efficiently.
Upheld standards of cleanliness, food handling and safety.
Handled and processed cash and credit card transactions.
Demonstrated dedication to be a good leader.
Cashier Customer Service, 08/2017 to 05/2018
Chick-fil-A Restaurant-Albuquerque, NM
Acted as the first point of contact for visiting clients and customers.
Ensured continuous provision of service excellence and customer satisfaction.
Cleaned and organized the store, including the checkout desk and displays.
Processed cash and credit payments rapidly and accurately.
Front Desk Receptionist, 08/2014 to 06/2015
Socorro Consolidated Schools- Socorro, NM
Greeted persons entering the establishment and determined the purpose of visit.�
Pleasantly answered calls and directed callers to the appropriate employees.
Maintained files and records with effective filing systems.
Carefully wrote down all phone messages and relayed them to the appropriate personnel.
Maintained cleanliness and presentation of front desk.
Gabriela Perez
Professional Summary
Organized and dedicated student with a proven track record of providing exceptional customer service in fast paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.
Skills
Spanish fluency
Leadership Skills
Multitasking
Service industry background
Organization skills
Education
Bachelor of Arts: Liberal Arts, 2021
Coursework in Communications, Portuguese and Spanish
Work History
Restaurant Server and Manager, 08/2015 to 05/2020
Socorro Springs Restaurant � Socorro, NM
Delivered quality service by providing a warm and welcoming environment.
Answered phone calls by appropriately greeting caller and answering questions.�
Resolved guest complaints quickly and efficiently.
Upheld standards of cleanliness, food handling and safety.
Handled and processed cash and credit card transactions.
Demonstrated dedication to be a good leader.
Cashier Customer Service, 08/2017 to 05/2018
Chick-fil-A Restaurant-Albuquerque, NM
Acted as the first point of contact for visiting clients and customers.
Ensured continuous provision of service excellence and customer satisfaction.
Cleaned and organized the store, including the checkout desk and displays.
Processed cash and credit payments rapidly and accurately.
Front Desk Receptionist, 08/2014 to 06/2015
Socorro Consolidated Schools- Socorro, NM
Greeted persons entering the establishment and determined the purpose of visit.�
Pleasantly answered calls and directed callers to the appropriate employees.
Maintained files and records with effective filing systems.
Carefully wrote down all phone messages and relayed them to the appropriate personnel.
Maintained cleanliness and presentation of front desk.