Front Desk/Customer Service
CRYSTAL BLYZES
7441 Burlingame Drive Jacksonville, FL 32211
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HIGHLIGHTS
* Patient and Reliable *Works Well in a Team Environment
* Adaptable and Flexible *Punctual
* Multi-line phone *Fast Learner
EXPERIENCE
November 2018-Current
Hospitality Staff
Banquet Server
• Set up decorations and food for catering events
• Change out chauffer dishes as needed on buffet
• Bring guests food, drinks, etc. as requested
• Break down buffet/tables at end of events
June 2016-June 2017
Adventure Landing
Receptionist
• Answered all phone calls/redirected as needed.
• Booked birthday parties.
• Called guests/confirmed reservations.
• Answered any questions about the park and water park.
• Opened mail and sorted as required
• Faxed/Sent emails to manager and guests.
February 2014 - April 2015
Spa Sydell
Norcross, GA
Guest Service Representative
• Greeted clients, check them inout, take them to back for service and give them robe/slippers to change into.
• Booked appointments with clients.
• Sales/Selling Series to clients
• Booked appts with credit card, Groupon or gift certificate
February 2009-January 2010
Cracker Barrel
Morrow, GA
Server/Hostess
? Greeted guests and communicated about wait time.
? Sat guests at their tables and informed servers that they had a customer.
? Waited on tables/pre-bused tables
EDUCATION
1996 - 2000: Forest Park High School
High School Diploma
Courses taken: Keyboarding and Office Procedures
2017-Current: Florida State College at Jacksonville
Associates Degree
Major: Hospitality Management
CRYSTAL BLYZES
7441 Burlingame Drive Jacksonville, FL 32211
------------ (c) ------------
HIGHLIGHTS
* Patient and Reliable *Works Well in a Team Environment
* Adaptable and Flexible *Punctual
* Multi-line phone *Fast Learner
EXPERIENCE
November 2018-Current
Hospitality Staff
Banquet Server
• Set up decorations and food for catering events
• Change out chauffer dishes as needed on buffet
• Bring guests food, drinks, etc. as requested
• Break down buffet/tables at end of events
June 2016-June 2017
Adventure Landing
Receptionist
• Answered all phone calls/redirected as needed.
• Booked birthday parties.
• Called guests/confirmed reservations.
• Answered any questions about the park and water park.
• Opened mail and sorted as required
• Faxed/Sent emails to manager and guests.
February 2014 - April 2015
Spa Sydell
Norcross, GA
Guest Service Representative
• Greeted clients, check them inout, take them to back for service and give them robe/slippers to change into.
• Booked appointments with clients.
• Sales/Selling Series to clients
• Booked appts with credit card, Groupon or gift certificate
February 2009-January 2010
Cracker Barrel
Morrow, GA
Server/Hostess
? Greeted guests and communicated about wait time.
? Sat guests at their tables and informed servers that they had a customer.
? Waited on tables/pre-bused tables
EDUCATION
1996 - 2000: Forest Park High School
High School Diploma
Courses taken: Keyboarding and Office Procedures
2017-Current: Florida State College at Jacksonville
Associates Degree
Major: Hospitality Management