Front Desk Applicant
Edward Truslow Jr.
9317 Overhill Rd, Richmond, VA. 23229 | ------------ | D------------
Education
BACHELORS DEGREE IN MARKETING| 2005 | LONGWOOD UNIVERSITY
· Major: Business Marketing
· Minor: Psychology
· Related coursework: Five years as a DJ on WMLU, the university’s radio station
Experience
CLASS TEAM LEAD, NAPA AUTO PARTS DISTRIBUTION CENTER, MAY 2017 TO PRESENT
· Receiving in merchandise shipments from stores.
· Sorting product by floor and moving product to floor for stocking
· Supervised a team of up to a dozen people
· Hired as a Part Puller, collecting product orders for vendors
· Also worked as a Truck Loader for 6 months before moving to Class Dept.
· Forklift and power pallet jack certified
· Exercised teamwork and problem solving daily
· Performed reconciliations on inventory shipments
CUSTOMER SERVICE/BILLING REPRESENTATIVE, NORTHLAND GROUP, JAN 2015 TO APR 2017
· Assisted customers service their accounts and provided thorough explanation of their service
· Collected on past due accounts
· Trained new employees on equipment and call technique
· Achieved perfect scores on reviewed calls consistently
WAREHOUSE MANAGER, GUITAR CENTER, FEB 2012 TO JAN 2015
• Responsible for receiving and shipping product
• Organized and stocked product on shelves in warehouse
• Conducted regular inventory counts
• Managed a warehouse team and trained new employees
• Kept photographic record of merchandising for vendors to ensure quality
• Represented the Operations Department in monthly store meeting
o Spoke at meetings, giving updates on the status of that department
• Worked in tandem with Store Manager for hiring process of new warehouse employees
Edward Truslow Jr.
9317 Overhill Rd, Richmond, VA. 23229 | ------------ | D------------
Education
BACHELORS DEGREE IN MARKETING| 2005 | LONGWOOD UNIVERSITY
· Major: Business Marketing
· Minor: Psychology
· Related coursework: Five years as a DJ on WMLU, the university’s radio station
Experience
CLASS TEAM LEAD, NAPA AUTO PARTS DISTRIBUTION CENTER, MAY 2017 TO PRESENT
· Receiving in merchandise shipments from stores.
· Sorting product by floor and moving product to floor for stocking
· Supervised a team of up to a dozen people
· Hired as a Part Puller, collecting product orders for vendors
· Also worked as a Truck Loader for 6 months before moving to Class Dept.
· Forklift and power pallet jack certified
· Exercised teamwork and problem solving daily
· Performed reconciliations on inventory shipments
CUSTOMER SERVICE/BILLING REPRESENTATIVE, NORTHLAND GROUP, JAN 2015 TO APR 2017
· Assisted customers service their accounts and provided thorough explanation of their service
· Collected on past due accounts
· Trained new employees on equipment and call technique
· Achieved perfect scores on reviewed calls consistently
WAREHOUSE MANAGER, GUITAR CENTER, FEB 2012 TO JAN 2015
• Responsible for receiving and shipping product
• Organized and stocked product on shelves in warehouse
• Conducted regular inventory counts
• Managed a warehouse team and trained new employees
• Kept photographic record of merchandising for vendors to ensure quality
• Represented the Operations Department in monthly store meeting
o Spoke at meetings, giving updates on the status of that department
• Worked in tandem with Store Manager for hiring process of new warehouse employees