FRANK LEYVA
Frank Leyva
Hacienda Heights, CA 91745
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OBJECTIVE To obtain a position where I am able to expand my knowledge and utilize
my work skills.
HIGHLIGHTS Team player, ambitious, quick learner, and strong work ethic.
EDUCATION Senior
California State University, East Bay
Study in Communications with an Option in Media Productions
WORK
EXPERIENCE
Lead Teller
Wells Fargo Bank, San Mateo, CA Feb 18’- Present
• Manage branch cash expectations including ATM servicing
• Identify referral opportunities to contribute to branch goals
• Supervise, coach, and train all tellers within the branch to meet branch goals
• Assist Branch Manager with performance development of tellers
• Analyze reports and coach accordingly
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
Teller July 17’-Feb 18’
Wells Fargo Bank, San Mateo, CA
• Process customers deposits and withdrawals
• Analyze and maintain consumer accounts
• Review bank levies
• Audit new accounts /branch quarterly reports
Classroom Technology Services February 16'- Present
Cal State East Bay, Hayward, CA
• Provides onsite technology support services for all staff employed by the agency.
• Oversight, troubleshooting, and management of the training and learning technology needs including
• Set-up of smart classroom and training delivery equipment (audio/visual).
• Provide data integrity oversight by reviewing and updating data inputs and providing regular reviews and audits.
• Website management including the updating of content from internal and external data sources and coordinating required maintenance with hosting vendor.
• Provide updates and reimaging on computers
• Advanced knowledge on Mac and PC’s
Security Officer
Stanford University, Pablo Alto, CA November 15’ -April 18’
• Secured and patrolled events
• Conducted investigations
• Secured premises
• Handled and resolved conflicts effectively
Server
Sunflower 2, Hayward ,CA January 17' - June 17'
• Business Management
• Customer Service
• Sales
Lead Stock Clerk June 13' – August 13'
Empire Cleaning Supply, Montebello, CA
• Accepted and secured delivered packages
• Helped customers fill orders
• Completed warehouse inventory and sales orders
Customer Service Representative August 12' - June 13'
Frank’s European Japanese Automotive, La Habra, CA
• Assisted customers with various sales transactions
• Provided electronic and phone customer service assistance
• Assisted with bookkeeping
• Prepared customers invoices
• Money management
• Retail
VOLUNTEER Los Altos Basketball Team Photographer 2010-2015
EXPERIENCE Los Altos High School, Hacienda Heights, CA
CSUEB Pioneer Newspaper 2017-2018
Contributor/Photographer
Cal State University of East Bay, Hayward CA
COMMUNITY Oakland Zoo Clean up 2016- 20 Hours
SERVICE Oakland, CA
Whitman Street Clean up 2017- 20 Hours
Hayward, CA
St. Jude Alzheimer’s Association 2016- $15k
Hayward, CA
St. Jude Alzheimer’s Association 2018- $35k
Hayward, CA
SKILLS Microsoft Word, Excel, PowerPoint, 60wpm, Final Cut Pro, Adobe
MEMBERSHIPS Tau Kappa Epsilon Inc.
REFERENCES Available upon request
Frank Leyva
Hacienda Heights, CA 91745
L------------
------------
OBJECTIVE To obtain a position where I am able to expand my knowledge and utilize
my work skills.
HIGHLIGHTS Team player, ambitious, quick learner, and strong work ethic.
EDUCATION Senior
California State University, East Bay
Study in Communications with an Option in Media Productions
WORK
EXPERIENCE
Lead Teller
Wells Fargo Bank, San Mateo, CA Feb 18’- Present
• Manage branch cash expectations including ATM servicing
• Identify referral opportunities to contribute to branch goals
• Supervise, coach, and train all tellers within the branch to meet branch goals
• Assist Branch Manager with performance development of tellers
• Analyze reports and coach accordingly
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
Teller July 17’-Feb 18’
Wells Fargo Bank, San Mateo, CA
• Process customers deposits and withdrawals
• Analyze and maintain consumer accounts
• Review bank levies
• Audit new accounts /branch quarterly reports
Classroom Technology Services February 16'- Present
Cal State East Bay, Hayward, CA
• Provides onsite technology support services for all staff employed by the agency.
• Oversight, troubleshooting, and management of the training and learning technology needs including
• Set-up of smart classroom and training delivery equipment (audio/visual).
• Provide data integrity oversight by reviewing and updating data inputs and providing regular reviews and audits.
• Website management including the updating of content from internal and external data sources and coordinating required maintenance with hosting vendor.
• Provide updates and reimaging on computers
• Advanced knowledge on Mac and PC’s
Security Officer
Stanford University, Pablo Alto, CA November 15’ -April 18’
• Secured and patrolled events
• Conducted investigations
• Secured premises
• Handled and resolved conflicts effectively
Server
Sunflower 2, Hayward ,CA January 17' - June 17'
• Business Management
• Customer Service
• Sales
Lead Stock Clerk June 13' – August 13'
Empire Cleaning Supply, Montebello, CA
• Accepted and secured delivered packages
• Helped customers fill orders
• Completed warehouse inventory and sales orders
Customer Service Representative August 12' - June 13'
Frank’s European Japanese Automotive, La Habra, CA
• Assisted customers with various sales transactions
• Provided electronic and phone customer service assistance
• Assisted with bookkeeping
• Prepared customers invoices
• Money management
• Retail
VOLUNTEER Los Altos Basketball Team Photographer 2010-2015
EXPERIENCE Los Altos High School, Hacienda Heights, CA
CSUEB Pioneer Newspaper 2017-2018
Contributor/Photographer
Cal State University of East Bay, Hayward CA
COMMUNITY Oakland Zoo Clean up 2016- 20 Hours
SERVICE Oakland, CA
Whitman Street Clean up 2017- 20 Hours
Hayward, CA
St. Jude Alzheimer’s Association 2016- $15k
Hayward, CA
St. Jude Alzheimer’s Association 2018- $35k
Hayward, CA
SKILLS Microsoft Word, Excel, PowerPoint, 60wpm, Final Cut Pro, Adobe
MEMBERSHIPS Tau Kappa Epsilon Inc.
REFERENCES Available upon request