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Location: Gaithersburg, MD, USA
School: UNC W
Major: Liberal Studies


Carolyn Rose Franch
9824 Mahogany Dr.
Apt. 210 Gaithersburg MD 20878
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University of North Carolina: Wilmington
MA, Liberal Studies
University of North Carolina: Pembroke
BS, Journalism

Administrative Skills
Proofreading, Copy Editing
Microsoft Office Applications: Word, PowerPoint, Outlook


Nuclear Regulatory Commission, Rockville MD
Quality Assurance Analyst November 2018- June 2019

Provided quality assurance, quality control, and technical editing support for all cybersecurity deliverables. Responsible for using quality methods and procedures to assist in the review of cybersecurity deliverables. Assisted cybersecurity analyst team to ensure that requisite documentation (security categorizations, risk assessments, contingency plans, cybersecurity system assessment reports, vulnerability assessment reports, etc.), met contractual guidelines, and technical requirements including prescribed security controls, policies, and practices.
Ultra Electronics, 3eTI, Rockville MD December 2014 - August 2018
Documentation Specialist
Supported Program Management Team by performing quality assurance for all office documentation. Ensured that all documents were clear and understandable, and delivered to the customer in a timely manner. Organized technical content and completed writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Tracked flow of all documents from inception to distribution of final copies. Also responsible for completion of several monthly status reports as mandated by individual Contracts. Maintained Secret Security Clearance since June of 2015.
Circle of Hope Therapeutic Riding, Barnesville MD June 2014 - June 2015
Volunteer Researcher/ Grant Writer
Responsible for researching and pursuing potential financial support for the local nonprofit organization. Tasks include communication and correspondence with local foundations and businesses, preparation of all grant documentation, and calculating budget, necessary to facilitate grant funding. Has successfully obtained grants for operational funds, equine supplies, updated technologies, and supplemental support for riding scholarships.

Genecopoeia, Rockville MD December 2013 - March 2014
Technical Administrative Assistant
Greeted customers, answered the multiline phone, completed purchase orders, composed price quotes, and attained status reports on the progress of orders.

Home Goods, Wilmington NC June 2009 - November 2013
Merchandise Coordinator
Modeled strict adherence to company policies for Returns and Credit Authorization.
Personally, managed complex transactions for Loss Prevention, returns, and reimbursement. Successfully cross-trained in all cash, credit, and inventory functions.

UNCW Bookstore, Wilmington NC August 2007- April 2013
Sales Associate
Bookseller, performing duties as cashier, inventory management, and merchandising.

UNC Pembroke, Pembroke NC August 2006 - May 2007
Editor in Chief, The Pine Needle newspaper
• Responsible for the leadership of weekly meetings, content building, and recruitment of staff.
• Improved sales and distribution of final biweekly print copy.
• Established Web-based news site.
• Established growth in advertisement and growth of copy to 12 pages.
• Achieved unprecedented on time schedule for editorial reviews and distribution of printed copy.

Business Leader Magazine, Raleigh NC Summer 2006
Editorial Intern
Completed copy editing, fact-checking, placements of advertisements, organization of meetings and maintained information for use in various databases.

Additional Experience
The Pine Needle newspaper, UNC Pembroke
Writer/News Editor August 2005- May 2007
Worked as a staff writer and section editor, generating leads and writing news stories for publication to be completed by the deadline.