California State University, Northridge (CSUN)
Bachelor of Science in Business Management
Tra Di Noi Restaurant, Malibu, CA June 2015 – Present
Hostess/Customer Relations Manager
• Assisting customers with any of their needs relating to their reservation or dining experience.
• Teach and train new hostesses on company operations.
• Manage the restaurant’s Instagram page.
• Manage customer concerns and issues.
• Establish good relationships with customers based on feedback.
• Collaborate with team members to assist taking orders to go and for delivery.
StyleHaul Inc., Hollywood, CA August 2018 – December 2018
Social Media Intern
• Monitored analytics with social media team to identify viable ideas.
• Sourced images for social media postings.
• Assisted in content creation and on-set video production.
• Managed Pinterest page to keep everything updated with new boards and pins.
• Assisted in the scheduling and posting of social media content.
• Drafted content for social media posts.
• Sourced new ideas and concepts to incorporate into their O&O.
• Administered other duties assigned.
CSUN Management Association February 2018 – December 2018
Vice President of Recruitment
• Attended and participated in meetings.
• Collaborated and engaged with other members.
• Developed networking skills.
• Learned about project management.
• Recruited new members.
• Fluent languages: English, Spanish, Italian.
• Social Media: Instagram, Facebook.
• Computer Software: Microsoft Word, Microsoft PowerPoint.
trilingual, organized, detail oriented