Felicia Holcomb Resume

FELICIA HOLCOMB
3838 Roseneath #4, Houston, TX 77021 | C:------------ | ------------

SUMMARY
Dependable, dedicated, and motivated professional. Skilled individual committed to addressing
customer concerns with speed, accuracy and professionalism. Resourceful, and consistently meets and
exceeds productivity goals.
SKILLS
High Skilled Typist; 60 wpm with 0?Computer knowledge in Internet
errors?Explorer
Computer knowledge in Microsoft?Computer knowledge in Google
Word?Chrome
Computer knowledge in Microsoft
PowerPoint
EXPERIENCE
11/2014 to 12/2014?Security Officer
ABM Security Services ? Houston, TX
Secure and monitor gate, check for badges on UPS shuttle/truck drivers, check
for badges and wand walk-in employees.
08/2010 to 11/2014?Information Technology Specialist
United States Army ? Augusta, GA
Supervised, installed, operated, and performed unit maintenance on manual
and automated telecommunications equipment that may link mainframes,
minicomputers and microcomputers to networks; uses various protocols and
topologies, including local area networks and wide are networks. Installed,
operated, and maintained telecommunication and automated message
switching equipment; performed network troubleshooting and problem
diagnosis; performed tests to check signal flow and linkage to other installations;
maintained records of message activity.
EDUCATION AND TRAINING
2015 to 2018?Associate of Arts Degree
Lone Star College ? Tomball, Texas

ACTIVITIES AND HONORS
Security Clearance
Microsoft 7 Certificate
Army Accommodation Medal
Good Conduct Medal