Faith T Gordon
Faith T Gordon

Faith Gordon
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Profile
� 3 years� experience of efficient customer service in the restaurant industry and in retail
� Exemplify quality leadership with working with the Greek community
� possess strong interpersonal skills when working with youth
Education
The University of North Carolina at Greensboro, Greensboro, NC
Bryan School of Business
Bachelor of Science Consumer, Apparel, and Retail Studies May 2020
Minor: Business

Work Experience
McDonalds, Randleman, NC
Crew Trainer May 2016 to January 2018
� trained 10-15 new employees talking with them about proper etiquette in processing financial transactions and communicating with the customers
� worked in a fast pace environment taking customers� orders and ensuring customer satisfaction
� handled customer concerns in a timely efficient manner

Kirkland�s, Greensboro, NC
Sales Associate October 2016 to Present
� helping customer�s custom design their rooms based on special requests
� showed customers modeled furniture and talked about upcoming special deals
� communicated customers and answered any questions that they had
� coordinated with other employees with moving furniture to proper place
� Persuading customers to join a loyalty reward program and sign up for credit cards
� Train new associates on the computers and persuading customers into wanting to sign up for our rewards program

Telefund, Greensboro, NC
Caller August � November 2017
� Call and ask Alumni to give back to the school
� Use an intensive computer program to input their personal information

bevello, Greensboro, NC
Stylist July � September 2018
� Drives revenue and provides an exceptional client experience through relationship building, product knowledge sharing, and presenting, in a clean, safe, well-maintained store environment.
� Consistently achieves individual goals that support store goals.

Extracurricular Activities

Sigma Sigma Sigma Sorority � Epsilon Nu, Greensboro, NC

Social Chair
September 2016 to January 2018
� Planned events for leisure such as cook out get together and booking places l
� Coordinated with Fraternity groups on campus to set up joint events
� Abides by policies given with such events

Ritual Chair
November 2017 to April 2018
� Plan initiation events and holds ritual books and attire
� Hold mandatory ritual workshops throughout semester

Greek Week Chair
November 2017 to April 2018
� Plan events with other Greek letter organizations
� Organize a full week of events to get to know other organizations better

� Volunteered 9 hours at North Carolina Children�s Hospital in the Play Atriums and facilitated our activities using crafts

Vice President of New Member Education
November 2018 � Present
� Manages the administrative pages of the new member education as well as reports in Portal to ensure all members are on track to be initiated and have active the necessary accounts
� Manages new member forms and fees
� Assists the chapter in being accredited by ensuring completion of all items assigned to the Vice President.
� Selects and trains those members who may assist with New Member Education

College Panhellenic Council Executive Board

Vice President of Public Relations
November 2017 � October 2018
� Coordinate publicity for Panhellenic activities
� Post pictures on Instagram, Twitter and Facebook to promote women going Greek
� In control of the UNCG CPC website
� Designing the website to look aesthetically pleasing and easily accessible to users
� Create flyers

Skills
� Proficient in Microsoft Word, Excel and PowerPoint
� Certification for employee of the month for signing the most customers up for credit cards and the reward programs in a month at Kirkland�s
� Proficient in social media and the effect it has on people
� Graphic design