Fabrizio Acosta
Luis Acosta
Customer Service
Chula Vista, CA 91913
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Work Experience
Retail Sales Consultant
AT&T - San Diego, CA January 2019 to January 2020
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Achieving store sale goals in team environment.
Sale Associate
Polo Ralph Lauren Factory Outlet - San Diego, CA May 2018 to December 2018
Polo sales associate generating and driving sales on the sales floor. Exceeding daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
American Eagle - Miami, FL January 2018 to May 2018
AEO sales associate. Part time generating and driving sales on the sales floor. Exceeding daily sale goals. Maintaining a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
ZARA - Miami, FL
October 2017 to December 2017
ZARA sales associate. Part time generating and driving sales on the sales floor. Exceeding daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
Tilly's - Pensacola, FL June 2017 to August 2017
Tilly's sales associate. Worked part time generating and driving sales on the sales floor. Surpassed daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Martial arts instructor
Pride Martial Arts - San Diego, CA September 2015 to June 2017
Taekwondo Instructor. Instructed and taught martial arts to people of all ages. This position requires the ability to have outstanding leadership and communication skills. The ability to communicate with customers and students.
This position as well requires to be in Human resources and in the Sales Department; to generate and meet weekly sales goals.
Education
Some college in Business Administration
Johnson and Wales University - San Diego, CA
September 2017 to Present
high school diploma
Otay Ranch High School, San Diego - High School - San Diego, CA
June 2013 to June 2017 Skills
• CUSTOMER SERVICE (5 years) • RECEPTIONIST (1 year)
• RETAIL SALES (3 years)
• EXCEED (1 year)
• Communication Skills • Human Resources
• Merchandising
• Organizational Skills • Office Management • Pricing
• Event Planning • Marketing
• Negotiation
Certifications and Licenses
driver's license
Assessments
Work Style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work. Full results: Familiar
Warehouse Associate — Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Call Center Customer Service — Proficient
June 2020
Applying customer service skills in a call center setting. Full results: Proficient
Sales Skills — Highly Proficient
October 2020
Influencing and negotiating with customers. Full results: Highly Proficient
Marketing — Highly Proficient
October 2020
Understanding a target audience and how to best communicate with them. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
? Working with a team to exceed results.
? Strive to meet business goals by meeting and exceeding goals. ? Ability to finish tasks when asked.
? Capable of working well under pressure and strict timelines.
? Engaging in verbal and nonverbal communication skills.
? Great in a fast-paced environment.
? Able meet Performance expectations.
? Deliver high customer service
? Easy at remembering / memorizing scripts, menus, recipes.
Luis Acosta
Customer Service
Chula Vista, CA 91913
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------------
Work Experience
Retail Sales Consultant
AT&T - San Diego, CA January 2019 to January 2020
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Achieving store sale goals in team environment.
Sale Associate
Polo Ralph Lauren Factory Outlet - San Diego, CA May 2018 to December 2018
Polo sales associate generating and driving sales on the sales floor. Exceeding daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
American Eagle - Miami, FL January 2018 to May 2018
AEO sales associate. Part time generating and driving sales on the sales floor. Exceeding daily sale goals. Maintaining a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
ZARA - Miami, FL
October 2017 to December 2017
ZARA sales associate. Part time generating and driving sales on the sales floor. Exceeding daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Sales Associate
Tilly's - Pensacola, FL June 2017 to August 2017
Tilly's sales associate. Worked part time generating and driving sales on the sales floor. Surpassed daily sale goals. Maintained a professional look while socializing with the customers, creating a relationship in order to create a better customer service experience.
Martial arts instructor
Pride Martial Arts - San Diego, CA September 2015 to June 2017
Taekwondo Instructor. Instructed and taught martial arts to people of all ages. This position requires the ability to have outstanding leadership and communication skills. The ability to communicate with customers and students.
This position as well requires to be in Human resources and in the Sales Department; to generate and meet weekly sales goals.
Education
Some college in Business Administration
Johnson and Wales University - San Diego, CA
September 2017 to Present
high school diploma
Otay Ranch High School, San Diego - High School - San Diego, CA
June 2013 to June 2017 Skills
• CUSTOMER SERVICE (5 years) • RECEPTIONIST (1 year)
• RETAIL SALES (3 years)
• EXCEED (1 year)
• Communication Skills • Human Resources
• Merchandising
• Organizational Skills • Office Management • Pricing
• Event Planning • Marketing
• Negotiation
Certifications and Licenses
driver's license
Assessments
Work Style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work. Full results: Familiar
Warehouse Associate — Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Call Center Customer Service — Proficient
June 2020
Applying customer service skills in a call center setting. Full results: Proficient
Sales Skills — Highly Proficient
October 2020
Influencing and negotiating with customers. Full results: Highly Proficient
Marketing — Highly Proficient
October 2020
Understanding a target audience and how to best communicate with them. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
? Working with a team to exceed results.
? Strive to meet business goals by meeting and exceeding goals. ? Ability to finish tasks when asked.
? Capable of working well under pressure and strict timelines.
? Engaging in verbal and nonverbal communication skills.
? Great in a fast-paced environment.
? Able meet Performance expectations.
? Deliver high customer service
? Easy at remembering / memorizing scripts, menus, recipes.