Ezrah Berkson Resume
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Ezrah Berkson Resume

Ezrah Berkson
430 Wales St. ------------
Iowa City, IA 52245 ------------

Education
Bachelor of Science in Sport and Recreation Management (January 2018 - August 2019)
The University of Iowa, Iowa City, IA
Anticipated Graduation:August, 2019
Human Relations Minor
Campus Involvement: Women’s Soccer Club Member, Active Minds Member

Associate of Arts in Liberal Arts (August 2016 - December 2017)
Kirkwood Community College, Iowa City, IA
Graduation: December, 2017
Cumulative GPA: 3.32
Work Experience
University Scooters, Sales Associate (December 2018 - Present)
Iowa City, IA
Built rapport with customers by asking probing questions and utilizing effective listening skills
Ensured that all customers receive excellent service through direct salesmanship and prompt and courteous service
Lead marketing efforts through social media and branding initiatives
Volunteer Experience
Chicago Red Stars, Volunteer (April 2017 - August 2018)
Bridgeview, IL
Engaged in customer relations to increase ticket sales and promote fan satisfaction
Enhanced communication and customer service skills through daily interactions with a diverse population of fans, players and staff
Utilized marketing skills by distributing promotional merchandise

University of Iowa, Fans First (July 2018- December 2018)
Iowa City, IA
Greeted and directed fans for athletic events
Ensured fans had an unforgettable experience at Iowa athletic events
Cultivated communication skills by interacting with hundreds of people at each event

Iowa Games, Consultant (August 2018 - December 2018)
Iowa City, IA
Developed marketing techniques to increase participation
Introduced new events to draw a younger audience
Researched national trends to cultivate events to participants