Experienced, versatile project administrator
Holly M. Sax
Versatile, results oriented professional with extensive experience managing business relations and projects at all levels within an organization.
Summary of Qualifications
� Proficient with departmental and organizational budgets - including operational forecasts of resources and materials, accounts payable and receivable, expense reports, payroll and petty cash expenditures.
� Excellent organizational skills; create and maintain business files and secure records systems.
� Exceptional communication skills; including preparation of executive and departmental correspondence, operations reports and responding to public and media information requests.
� Solid presentation skills and comfortable with a variety of audiences and multiple media formats.
Business software applications: Microsoft Windows Operating Systems (3.1 thru W10); MS Office Suites: advanced certification in MS Excel, Word, Power Point, Project, and Visio. QuickBooks 2009 to 2012; Arena PLM; Intuitive ERP; Adobe Acrobat Professional; WordPerfect Office Suite. Type 55wpm & 10-key touch.
Standards and processes: PMI / PMP standards and processes; SDLC and Agile development: Microsoft Solutions Framework (MSF), Rational Unified Process (RUP), ISO Standards, Change Management Controls, Business Process Improvement (BPI � Six Sigma), Phase Review Process (PrP).
Employment History
Temp / Part-Time Assignments May 2017 to current
Have been working independently on various projects and assignments while seeking full time employment.
BOXX Technologies, Inc., Austin, Texas
Production Supervisor / Manager March 2015 to April 2017
Responsible for the supervision and management of Production Department resources to ensure timely and efficient build of customized workstations and customer order fulfillment.
� Design, implement and oversee Production processes required to introduce new products and process orders for current products.
� Establish, measure, and report key Production metrics to management.
� Manage personnel within the production department to include departmental meetings, setting priorities, performance appraisals.
� Understand and implement industry best practices (5S, Six Sigma).
� Manage the shipping of BOXX sales orders to customers using appropriate shipping methods.
Accounting Clerk February 2014 to February 2015
Process payments and control expenses by receiving, processing, verifying, and reconciling invoices.
� Verify vendor accounts by reconciling monthly statements and related transactions.
� Assist Corporate Financial officer with monthly and annual closing activities.
� Monitor, record changes and balance inventory
AP Equity Properties / Building Turbines, Inc., Austin, Texas May 2011 to February 2014
Office Manager � Investor Relations
Effectively manage accounting functions of the office to support business operations for four entities. This included vendor and tenant relations, accounts payable and receivable, track lease expiration dates and renewal terms, preparation of quarterly / annual sales and federal tax reports, and weekly payroll processing.
� Prepare issuance requests for stock and ensure that investor documents are complete and stored securely. Ensure delivery of Stock Certificates to investors.
� Reconciliation of records for use in quarterly and annual financials for public company.
Temp and contract assignments December 2009 to April 2011
Projects and assignments ranged from personal and administrative assistant positions, to home / office organization and maintenance. Worked as an Enumerator, for the US Census Bureau in Summer of 2010.
WDS Global, Boise, Idaho June 2009 to August 2009
Technical Support Representative
� Respond to incoming customer calls; technical support for wireless phone and data services; utilized various proprietary databases and applications to troubleshoot and log customer calls and resolutions.
Self � Employed / New Business Start-Up Austin, Texas July 2005 to November 2008
Co-Owner, Project Manager
� Managed a new business set up for a custom jeweler / business partner: activities included organizing records, bookkeeping, tax preparation, management of inventory, supplies and facility needs, development of marketing plans and product sales strategies.
ColdWatt, Inc., Austin, Texas March 2005 to August 2005
Project Manager, Power Supply Development
� Created a new product introduction process (PDP), using a phased development cycle, tailored to the start up phase of the company; included forms and process standards for project management / engineering team interface and communications.
Dell Computers, Inc., Round Rock, Texas January 1996 to May 2004
Roles:
Program Management Consultant, Portables Sustaining 10/02 to 5/04
SW Engineering Manager II, Global Factory Tools 7/00 to 10/02
SW Engineering Manager, Desktop and Portable Systems 6/98 to 7/00
Engineering Manager, Portables Sustaining & Test 4/97 to 6/98
Project Planner / Project Leader, Portable Systems Test (contractor 9/95-12/95) 1/96 to 3/97
� Initiated a BPI effort that resulted in $1.5M business operating savings in the first year and reduced program headcount by 60%.
� Lead a major product transition focused on Warranty & Service costs for Portables which provided a reduction of �Excess and Overage� Cost Per Box charges by 50% Y/Y.
� Team leader for multiple Proof of Concept efforts and �tiger teams� tasked with analyzing new processes and technologies for factory and operations improvements. Results yielded a 50% reduction in cycle time and resources with zero defects.
C&T Consulting, Austin, Texas May 1995 to September 1995
Project Analyst, Contractor with Dept. Human Resources, State of Texas
Federal Reserve Bank of Dallas, Houston Branch, Houston, Texas April 1989 to April 1995
Roles:
Technical SW Planning and Training Analyst � Customer Operations
Customer Assistance Specialist � online software support
Administrative Assistant II for Sr. VP in charge of branch operations
Administrative Assistant � Public information office
Education
AA, Banking & Business Management (1993) Houston Community College
Professional Development & Training
MS Project, Excel and Word for Windows - Introductory & Advanced Certification
Phase Review Process Training; Microsoft Solutions Framework (MSF)
BPI Level 1 � Green Belt (Dell�s equivalent of Six Sigma); SW Quality Tools (Six Sigma, FMEA, DOE)
ESI Managing Projects in Organizations (PMP Exam Coursework)
Professional Development Courses: Situational Leadership; 7 Habits of Highly Effective People
Leadership Program Certification from Texas Engineering Extension Service (TEEX), Texas A&M University System: Total Quality Management; Communicating in the Workplace; Leadership & Positive Motivation
Holly M. Sax
Versatile, results oriented professional with extensive experience managing business relations and projects at all levels within an organization.
Summary of Qualifications
� Proficient with departmental and organizational budgets - including operational forecasts of resources and materials, accounts payable and receivable, expense reports, payroll and petty cash expenditures.
� Excellent organizational skills; create and maintain business files and secure records systems.
� Exceptional communication skills; including preparation of executive and departmental correspondence, operations reports and responding to public and media information requests.
� Solid presentation skills and comfortable with a variety of audiences and multiple media formats.
Business software applications: Microsoft Windows Operating Systems (3.1 thru W10); MS Office Suites: advanced certification in MS Excel, Word, Power Point, Project, and Visio. QuickBooks 2009 to 2012; Arena PLM; Intuitive ERP; Adobe Acrobat Professional; WordPerfect Office Suite. Type 55wpm & 10-key touch.
Standards and processes: PMI / PMP standards and processes; SDLC and Agile development: Microsoft Solutions Framework (MSF), Rational Unified Process (RUP), ISO Standards, Change Management Controls, Business Process Improvement (BPI � Six Sigma), Phase Review Process (PrP).
Employment History
Temp / Part-Time Assignments May 2017 to current
Have been working independently on various projects and assignments while seeking full time employment.
BOXX Technologies, Inc., Austin, Texas
Production Supervisor / Manager March 2015 to April 2017
Responsible for the supervision and management of Production Department resources to ensure timely and efficient build of customized workstations and customer order fulfillment.
� Design, implement and oversee Production processes required to introduce new products and process orders for current products.
� Establish, measure, and report key Production metrics to management.
� Manage personnel within the production department to include departmental meetings, setting priorities, performance appraisals.
� Understand and implement industry best practices (5S, Six Sigma).
� Manage the shipping of BOXX sales orders to customers using appropriate shipping methods.
Accounting Clerk February 2014 to February 2015
Process payments and control expenses by receiving, processing, verifying, and reconciling invoices.
� Verify vendor accounts by reconciling monthly statements and related transactions.
� Assist Corporate Financial officer with monthly and annual closing activities.
� Monitor, record changes and balance inventory
AP Equity Properties / Building Turbines, Inc., Austin, Texas May 2011 to February 2014
Office Manager � Investor Relations
Effectively manage accounting functions of the office to support business operations for four entities. This included vendor and tenant relations, accounts payable and receivable, track lease expiration dates and renewal terms, preparation of quarterly / annual sales and federal tax reports, and weekly payroll processing.
� Prepare issuance requests for stock and ensure that investor documents are complete and stored securely. Ensure delivery of Stock Certificates to investors.
� Reconciliation of records for use in quarterly and annual financials for public company.
Temp and contract assignments December 2009 to April 2011
Projects and assignments ranged from personal and administrative assistant positions, to home / office organization and maintenance. Worked as an Enumerator, for the US Census Bureau in Summer of 2010.
WDS Global, Boise, Idaho June 2009 to August 2009
Technical Support Representative
� Respond to incoming customer calls; technical support for wireless phone and data services; utilized various proprietary databases and applications to troubleshoot and log customer calls and resolutions.
Self � Employed / New Business Start-Up Austin, Texas July 2005 to November 2008
Co-Owner, Project Manager
� Managed a new business set up for a custom jeweler / business partner: activities included organizing records, bookkeeping, tax preparation, management of inventory, supplies and facility needs, development of marketing plans and product sales strategies.
ColdWatt, Inc., Austin, Texas March 2005 to August 2005
Project Manager, Power Supply Development
� Created a new product introduction process (PDP), using a phased development cycle, tailored to the start up phase of the company; included forms and process standards for project management / engineering team interface and communications.
Dell Computers, Inc., Round Rock, Texas January 1996 to May 2004
Roles:
Program Management Consultant, Portables Sustaining 10/02 to 5/04
SW Engineering Manager II, Global Factory Tools 7/00 to 10/02
SW Engineering Manager, Desktop and Portable Systems 6/98 to 7/00
Engineering Manager, Portables Sustaining & Test 4/97 to 6/98
Project Planner / Project Leader, Portable Systems Test (contractor 9/95-12/95) 1/96 to 3/97
� Initiated a BPI effort that resulted in $1.5M business operating savings in the first year and reduced program headcount by 60%.
� Lead a major product transition focused on Warranty & Service costs for Portables which provided a reduction of �Excess and Overage� Cost Per Box charges by 50% Y/Y.
� Team leader for multiple Proof of Concept efforts and �tiger teams� tasked with analyzing new processes and technologies for factory and operations improvements. Results yielded a 50% reduction in cycle time and resources with zero defects.
C&T Consulting, Austin, Texas May 1995 to September 1995
Project Analyst, Contractor with Dept. Human Resources, State of Texas
Federal Reserve Bank of Dallas, Houston Branch, Houston, Texas April 1989 to April 1995
Roles:
Technical SW Planning and Training Analyst � Customer Operations
Customer Assistance Specialist � online software support
Administrative Assistant II for Sr. VP in charge of branch operations
Administrative Assistant � Public information office
Education
AA, Banking & Business Management (1993) Houston Community College
Professional Development & Training
MS Project, Excel and Word for Windows - Introductory & Advanced Certification
Phase Review Process Training
BPI Level 1 � Green Belt (Dell�s equivalent of Six Sigma); SW Quality Tools (Six Sigma, FMEA, DOE)
ESI Managing Projects in Organizations (PMP Exam Coursework)
Professional Development Courses: Situational Leadership; 7 Habits of Highly Effective People
Leadership Program Certification from Texas Engineering Extension Service (TEEX), Texas A&M University System: Total Quality Management; Communicating in the Workplace; Leadership & Positive Motivation