Experienced in health field with animals
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Experienced in health field with animals

DANA VARONE

Summary:

Support Care Associate with a passion for nursing. Has worked on a Med Surg. floor and used a high call light volume with heavy patients. Works great under a nurse and with other co-workers.

Rite aid certified, Enthusiastic Pharmacy Technician with a track record of maintaining positive relationships with customers, manufacturers, medical professionals, health care organizations and insurance providers. Detail orientated and focused on accuracy and efficiency, About 4 years of retail pharmacy experience

Receptionist who answers a high volume of incoming phone calls while handling in person inquiries from clients and colleagues. Flexible and hard working with drive to succeed.


Highlights:
� Meticulous attention to detail
� Data Entry
� Professional and mature
� Patient charting
� Schedule management
� Strong problem solver
� Resourceful
� Dedicated team player
� Understands grammar
� Medical terminology
� Time management
� Strong background in FDA drug safety guidelines
� Exceptional patient care and interactions
� Excellent telephone etiquette
� HIPPA trained
� Abbreviation comprehension
� Efficient and accurate
� Strong decision-making ability
� Pharmaceutical storage awareness



Experience:
Steven Marchetti & Associates- Brooklyn, N.Y.: Hired March 1st, 2018 to Current
Receptionist:
� Managed reception area, including greeting clients, responding to telephone calls, and in person requests in an organized fashion
� Prepared data sheets for tax preparation from hand written notes for accounting purposes.
� Served as a central point of contact.
� Prepared tax files in a timely manner and thoroughly for tax deadline.
� Maintained excellent relationships with clients over the phone and in person.
� Handled email responses promptly and accurately.
� Made copies, faxed and took care of all mail that had to be sent out daily.
� Entered data from clients into personal files.



Peconic Bay Medical Center- Riverhead, N.Y.: Hired October 5th, 2015 to January 22nd, 2018
Support Care Associate:
� Communicated effectively with patient, families, peers, and supervisor
� Utilized appropriate age-related patient protocols relating to the physical and psychological needs of all patients.
� Ability to lift to 50 pounds, position and/or assist patients; standing and/or walking for 100% of scheduled work
� Prioritized and adjusted work plans based on the needs of the patient, the unit, and the patient care team
� Focused on providing exceptional customer service in high patient volume clinical scenario
� Assisted with all emergency operational procedures.
� Worked under the supervision of an RN.
� Trained new staff members on specific patient care needs on a med surg. floor
� Documented ADL�s for patients A.M. care, intake for fluids and meals.
� Provided basic care such as bathing, bed making, skin care, incontinence care, and toileting duties
� Answered patient call signals, signal lights, bells, or intercoms to determine patients' needs
� Assisted with transfer and ambulation
� Emptied Foley catheters, drains, and any type of ostomy.
� Proper turning and positioning for prevention of bed sores.
� Preformed skin checks with wound care nurse.
� Used proper lift equipment for patients.
� Called appropriate codes such as a falling patient or Rapid response.


Rite Aid Pharmacy- Westhampton Beach, N.Y.: Hired January 7th 2007 to October 1stth, 2015
Pharmacy Technician:
� Entered new patient profiles and prescriptions into Nexgen (prescription input software)
� Provided friendly customer service at pharmacy drop off and pick up counters
� Correctly filed hard copy prescriptions after they were filled
� Regularly entered and maintained patient�s profiles with correct information including insurances, phone numbers, and any known allergies
� Strictly maintained customer and patient confidentiality
� Promptly referred all doctors and patient�s medical questions to the pharmacist on duty
� Proficiently processed and dispensed all written, electronic, and oral prescriptions
� Maintained customer wait times to the minimum by typing prescriptions promptly
� Communicated directly with doctors� offices via fax, phone and email

Hampton Veterinary Hospital- Speonk, N.Y.: Hired September 2013 to October 1st 2015
Receptionist:
� Maintained the front desk/reception area clean and organized
� Received and distributed faxes in a timely manner
� Organized files, fax reports and scanned documents
� Greeting visitors and responding to telephone and in-person requests for information
� Took appointments over the phone and in person
� Checked clients in for appointments, put them in examination rooms in order and timely fashion
� Billed clients out and handled cash in an organized manner, while going over medications prescribed to their pets

Education:

� Suffolk County Community College- Study of Liberal Arts January 1st, 2017- January 1st, 2018
� Kingsborough Community College- Transfer student (currently enrolled)


Skills:
Organization, keeping relationships with clients/patients professional yet personal, being and excellent team player and always wanting to help and resolve issues.


References Available Upon Request