Experienced Content Creator Skilled in Social Media
no image
Experienced Content Creator Skilled in Social Media

Suah Kim

----

Education:

University of California, Riverside
Bachelor of Arts, Psychology
September 2013 - June 2017


Work Experience:

Vivid Beauty
Administrative Assistant/Social Media Coordinator – 11/2018 to 11/2019
• Scheduled and coordinated client appointments for staff.
• Effectively communicated with clients through email, phone, and social media accounts daily – actively responded to all inquiries.
• Monitored inventory supply by verifying inventory levels and placing immediate orders when necessary.
• Managed all aspects of digital channels including Instagram, Facebook, Yelp, and website.
• Created and posted social graphics and ads to be shared on social media accounts – targeted audience by planning and setting budget, demographics, and duration for promotions, in order to increase traffic.
• Increased followers by approximately 20% on Instagram within a year.
• Influencer marketing – improved brand awareness and increased traffic by promoting our services through influencers.
• Revamped and maintained website – consistently updated with new content and constructed to be more user-friendly and accessible for visitors.
Receptionist/Social Media Assistant – 09/2018 to 11/2018
• Daily postings on Instagram.
• Community management – provided customer support by nurturing online communities and responding to inquiries in a timely manner.
• Greeted visitors in a professional and courteous manner.
• Answered phone inquiries and provided basic company information.
• Maintained documents and updated paperwork.
• Managed cash and credit card transactions.
• Updated staff calendars and organized schedules.

Brazilian Wax Studio
Social Media Coordinator – 05/2019 to 07/2019
• Managed social media accounts such as Instagram and Yelp.
• Utilized social media platforms by creating graphics and ads for Instagram – engaged with online community to increase online presence and clientele.
• Instagram ads and promotions generated a surge of new inquiries and clients.


Skills:

Social Media
Office Administration
Microsoft Office
Content Management
Hootsuite
Google Analytics
Customer Service
Canva
Adobe Lightroom
Adobe Illustrator
Adobe Spark
Korean


Social:

Instagram:
@keemsuah
@skimstudiola

LinkedIn:
------------/in/kimsuah