Executive Administrator
JOY ANDREWS 110 Mederia Circle Newark, DE 19702
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SUMMARY
Joy Andrews is a college-educated administrative professional, with diverse multi-industry background that includes strong organizational, technical, time management and interpersonal skills in support of internal and external client interactions. She is skilled in Microsoft Office Suite and has the ability to adapt and learn new technologies and processes. Joy is enthusiastic for the opportunity to join the team and looks to use her skills, knowledge, and experience to exceed all expectations.
• Customer Service
• Microsoft Office Suite
• Communication
• Data Entry
SKILLS
• Leadership
• Public Relations
• Team Building
• Project Coordination
• Adaptability
• Integrity
• Detail-oriented
• Training/Development
PROFESSIONAL EXPERIENCE HIGHMARK HEALTH, Wilmington, DE
Executive Administrative Assistant – Office of the President Sep 2019 – Jan 2020
• Preparing financial statements, reports, memos, invoices letters, and other documents
• Answering phones and routing calls to the correct person or taking messages
• Handling basic bookkeeping tasks, filing and retrieving corporate records, documents, and reports
• Researching and conducting data to prepare documents for review and presentation by boards of
directors, committees, and executives.
• Helping prepare for meetings, accurately recording minutes from meetings, greeting visitors and
deciding if they should be able to meet with executives
• Using various software, including word processing, spreadsheets, databases, and presentation
software, reading and analyzing incoming memos, submissions, and distributing them as needed
• Making travel arrangements for executives
• Performing office duties that include ordering supplies and managing a records database
• Opening, sorting and distributing incoming faxes, emails, and other correspondence also providing
general administrative support.
• Prepared travel using Concur Travel & Expense
TKO SUITES, Wilmington, DE Office Manager
May 2019 - Sep 2019
• Serve as the point person for office manager duties including: Maintenance, mailing, supplies, equipment, bills, errands, shopping, schedule meetings and appointments
• Organize the office layout and order stationery and equipment, maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease, provide general support to visitors
• Assist in the onboarding process for new hires, address employee queries regarding office management issues
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences
CREATIVE INSIGHT MEDIA, Wilmington, DE Social Media Coordinator
Feb 2018 – Sep 2019
• Performs research on current audience trends, design and implement social media strategy to align with business goals
• Generate, edit, publish, and share content on all social media platforms
• Oversee social media accounts design
• Communicate with followers and respond in a timely manner
UNITED STATES POSTAL SERVICE, Philadelphia, PA PSE Clerk
March 2018 – November 2018
• •
• •
•
Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution
On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable
Contacts maintenance for assistance when required.
Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers.
Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing.
COLLEGE ACCESS CENTER, Chester, PA Administrative Assistant
Feb 2016 – May 2018
• Handling office tasks, scheduling appointments, making travel arrangements, screening phone calls, greet and assist visitors, communicate via phone, email.
AMERICAN BAPTIST WOMEN MINISTRIES, Valley Forge, PA Program Coordinator
Mar 2015 – Jul 2018
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants.
BOYS AND GIRLS CLUB, Philadelphia, PA Program Coordinator
Jan 2015 – Nov 2016
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants.
EDUCATION
Communications A.A| May 2019
3.5 G.P.A| Delaware County Community College
JOY ANDREWS 110 Mederia Circle Newark, DE 19702
------------
SUMMARY
Joy Andrews is a college-educated administrative professional, with diverse multi-industry background that includes strong organizational, technical, time management and interpersonal skills in support of internal and external client interactions. She is skilled in Microsoft Office Suite and has the ability to adapt and learn new technologies and processes. Joy is enthusiastic for the opportunity to join the team and looks to use her skills, knowledge, and experience to exceed all expectations.
• Customer Service
• Microsoft Office Suite
• Communication
• Data Entry
SKILLS
• Leadership
• Public Relations
• Team Building
• Project Coordination
• Adaptability
• Integrity
• Detail-oriented
• Training/Development
PROFESSIONAL EXPERIENCE HIGHMARK HEALTH, Wilmington, DE
Executive Administrative Assistant – Office of the President Sep 2019 – Jan 2020
• Preparing financial statements, reports, memos, invoices letters, and other documents
• Answering phones and routing calls to the correct person or taking messages
• Handling basic bookkeeping tasks, filing and retrieving corporate records, documents, and reports
• Researching and conducting data to prepare documents for review and presentation by boards of
directors, committees, and executives.
• Helping prepare for meetings, accurately recording minutes from meetings, greeting visitors and
deciding if they should be able to meet with executives
• Using various software, including word processing, spreadsheets, databases, and presentation
software, reading and analyzing incoming memos, submissions, and distributing them as needed
• Making travel arrangements for executives
• Performing office duties that include ordering supplies and managing a records database
• Opening, sorting and distributing incoming faxes, emails, and other correspondence also providing
general administrative support.
• Prepared travel using Concur Travel & Expense
TKO SUITES, Wilmington, DE Office Manager
May 2019 - Sep 2019
• Serve as the point person for office manager duties including: Maintenance, mailing, supplies, equipment, bills, errands, shopping, schedule meetings and appointments
• Organize the office layout and order stationery and equipment, maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease, provide general support to visitors
• Assist in the onboarding process for new hires, address employee queries regarding office management issues
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences
CREATIVE INSIGHT MEDIA, Wilmington, DE Social Media Coordinator
Feb 2018 – Sep 2019
• Performs research on current audience trends, design and implement social media strategy to align with business goals
• Generate, edit, publish, and share content on all social media platforms
• Oversee social media accounts design
• Communicate with followers and respond in a timely manner
UNITED STATES POSTAL SERVICE, Philadelphia, PA PSE Clerk
March 2018 – November 2018
• •
• •
•
Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution
On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable
Contacts maintenance for assistance when required.
Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers.
Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing.
COLLEGE ACCESS CENTER, Chester, PA Administrative Assistant
Feb 2016 – May 2018
• Handling office tasks, scheduling appointments, making travel arrangements, screening phone calls, greet and assist visitors, communicate via phone, email.
AMERICAN BAPTIST WOMEN MINISTRIES, Valley Forge, PA Program Coordinator
Mar 2015 – Jul 2018
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants.
BOYS AND GIRLS CLUB, Philadelphia, PA Program Coordinator
Jan 2015 – Nov 2016
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope, and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants.
EDUCATION
Communications A.A| May 2019
3.5 G.P.A| Delaware County Community College