Executive/Administrative Assistant
OBJECTIVES
Driven professional adept with vast experience in administrative management providing the ability to communicate with individuals at all levels; seeking a position as an executive assistant in a challenging yet rewarding environment where experience scheduling meetings, arranging travel, mediation techniques, conflict resolution and managing office operations will be utilized.
SKILLS PROFILE
? Skilled multi-tasker
? Team player
? Decisive
? Exceptional interpersonal communication ? Microsoft Office proficiency
? Schedule management
? Articulate and well-spoken ? Customer service-oriented ? Travel administration
? Payroll Processing
EXPERIENCE
? Results-oriented
? Computer proficient
? Training and development
? Business writing
? Human Resources Management (HRM) ? AR/AP
? Meticulous attention to detail
? Executive presentation development
? Time management
5/2016 to 12/2018 Assistant General Manager, Gramercy Towers Luxury Condominium Association Action Property Management – Nob Hill, San Francisco, California
• Expert consultant to the Association and the Board of Directors on matters concerning: California Common Interest Development law, and high-rise requirements
Davis Stirling Common Interest Development Action
Civil Codes applicable to non-compliance issues
High-rise building operations
• Key factor directly affecting client satisfaction and retention.
• Monitored all infrastructure and building expenses and reviewed and approved invoices.
• Defect litigation consulting & support.
• Financial accounting, collections & reporting.
• Designed electronic file systems and maintained electronic and paper files.
• Increased meeting efficiency by developing meeting agendas.
• Planned meetings and prepared conference rooms.
• Received and screened a high volume of internal and external communications, including email and mail.
• Created weekly and monthly reports and presentations.
• Assessed the need for new or enhanced systems and applications.
• Established and maintained effective communication system.
• Planned, coordinated and controlled daily operations of the organization.
• Delivered status reports to Board and membership for budgeting and planning purposes.
• Collaborated with cross-functional teams to draft project schedules and plans in excess of $5 million dollars
• Estimated project costs and monitored budgets.
• Developed corporate communication strategies and programs, including project timeliness.
11/1999 to September 2015 Assistant Property Manager/Events Coordinator La Vue at Emerald Pointe/La Piazza at Young Circle – Hollywood, Florida
• Effectively computed, classified and recorded numerical data to keep financial records complete.
• Performed routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.
• Assumed all responsibilities associated with accomplishing community objectives and directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
• Maintained the work structure by updating job requirements and job descriptions for all positions.
• Counseled managers on candidate selection; concluded and analyzed exit interviews; recommended changes, prepared employees for assignments by establishing and conducting orientation and training programs.
• Completed HR operational requirements by scheduling and assigning employees.
• Counseled/Disciplined employees; planned, monitored, and appraised job results.
• Scheduled/Coordinated public seminars, conferences, and event activities for the residential community.
• Managed various aspects of events such as scheduling, set-up, technical equipment requirements, security, parking and event follow-up.
• Responsible for marketing and public relations.
• Coordinated dealer visitation, company special events and other employee morale functions.
• Frequently used word processing, spread-sheet, database and presentation software.
• Supported HR in the annual employee review process to manage performance merit increases.
• Developed and rolled out new policies.
• Trained, coached and mentored staff to ensure smooth adoption of new program/policies.
• Delivered positive, effective sales presentations.
• Created and implemented marketing plans to drive sales.
EDUCATION
Florida International University – Davie, Florida USA St. Thomas University – Miami, Florida USA
LANGUAGES
? Fluent in French ? Fluent in Haitian Creole ? Intermediate
OBJECTIVES
Driven professional adept with vast experience in administrative management providing the ability to communicate with individuals at all levels; seeking a position as an executive assistant in a challenging yet rewarding environment where experience scheduling meetings, arranging travel, mediation techniques, conflict resolution and managing office operations will be utilized.
SKILLS PROFILE
? Skilled multi-tasker
? Team player
? Decisive
? Exceptional interpersonal communication ? Microsoft Office proficiency
? Schedule management
? Articulate and well-spoken ? Customer service-oriented ? Travel administration
? Payroll Processing
EXPERIENCE
? Results-oriented
? Computer proficient
? Training and development
? Business writing
? Human Resources Management (HRM) ? AR/AP
? Meticulous attention to detail
? Executive presentation development
? Time management
5/2016 to 12/2018 Assistant General Manager, Gramercy Towers Luxury Condominium Association Action Property Management – Nob Hill, San Francisco, California
• Expert consultant to the Association and the Board of Directors on matters concerning: California Common Interest Development law, and high-rise requirements
Davis Stirling Common Interest Development Action
Civil Codes applicable to non-compliance issues
High-rise building operations
• Key factor directly affecting client satisfaction and retention.
• Monitored all infrastructure and building expenses and reviewed and approved invoices.
• Defect litigation consulting & support.
• Financial accounting, collections & reporting.
• Designed electronic file systems and maintained electronic and paper files.
• Increased meeting efficiency by developing meeting agendas.
• Planned meetings and prepared conference rooms.
• Received and screened a high volume of internal and external communications, including email and mail.
• Created weekly and monthly reports and presentations.
• Assessed the need for new or enhanced systems and applications.
• Established and maintained effective communication system.
• Planned, coordinated and controlled daily operations of the organization.
• Delivered status reports to Board and membership for budgeting and planning purposes.
• Collaborated with cross-functional teams to draft project schedules and plans in excess of $5 million dollars
• Estimated project costs and monitored budgets.
• Developed corporate communication strategies and programs, including project timeliness.
11/1999 to September 2015 Assistant Property Manager/Events Coordinator La Vue at Emerald Pointe/La Piazza at Young Circle – Hollywood, Florida
• Effectively computed, classified and recorded numerical data to keep financial records complete.
• Performed routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.
• Assumed all responsibilities associated with accomplishing community objectives and directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
• Maintained the work structure by updating job requirements and job descriptions for all positions.
• Counseled managers on candidate selection; concluded and analyzed exit interviews; recommended changes, prepared employees for assignments by establishing and conducting orientation and training programs.
• Completed HR operational requirements by scheduling and assigning employees.
• Counseled/Disciplined employees; planned, monitored, and appraised job results.
• Scheduled/Coordinated public seminars, conferences, and event activities for the residential community.
• Managed various aspects of events such as scheduling, set-up, technical equipment requirements, security, parking and event follow-up.
• Responsible for marketing and public relations.
• Coordinated dealer visitation, company special events and other employee morale functions.
• Frequently used word processing, spread-sheet, database and presentation software.
• Supported HR in the annual employee review process to manage performance merit increases.
• Developed and rolled out new policies.
• Trained, coached and mentored staff to ensure smooth adoption of new program/policies.
• Delivered positive, effective sales presentations.
• Created and implemented marketing plans to drive sales.
EDUCATION
Florida International University – Davie, Florida USA St. Thomas University – Miami, Florida USA
LANGUAGES
? Fluent in French ? Fluent in Haitian Creole ? Intermediate