Events Assistant
Samantha Thomas
Email: S------------ Phone: (917) 349- 9988
Sirenetta New York, NY
Office Assistant & Assistant to Owner Dec 2018- Current
• Support daily office operations including: mailing, purchasing orders, expense reporting, supply inventory, and office organization
• Generate spreadsheets analyzing and comparing sales data, create weekly sale reports and sales packages utilizing Avero.
• Assist Company Executives and Office Manager with administrative tasks, car service coordination, meeting coordination and miscellaneous projects and errands
• Maintain invoices utilizing XtraChef and enter company data into databases
• Handle all incoming calls and transfers
OneCause New York, NY
Event Assistant Sept 2018- Oct 2018
• Temporary position, assisted with the following events:
o 33rd Annual Great Sports Legends Dinner to cure Paralysis
o 23rd annual Gilda's Club Gala Benefit to end Cancer
o Celiac Disease Center at Columbia University 2018 Gala
• Assisted OneCause Organization with check in of over 1,000+ guests utilizing BidPal Mobile POS
• Ushered guests to designated event areas and assigned tables
• Assisted with silent auction pick up and check out
• Maintained organization of venue space
• Assisted with set- up and breakdown of event space.
Casa Nela (Rosemary’s, Bobo, Claudette) New York, NY
Events and Catering Administrative Assistant Sept 2017- Apr 2018
• Promoted from Guest Relations to Events and Catering Admin
• Worked closely with Events and Marketing Director managing event bookings, confirmations and scheduling of catering orders for on-site and off- site events, including weddings, birthday celebrations, corporate dinners, meetings, holiday parties, among other momentous occasions.
• Assisted with administrative duties including emailing, answering phones, filing, inventory, and office organization, and customer service
• Managed calendar for Director of Events in Google and all events in yearly calendar and reservation software, including VenueBook, RESY, and Guest Center
• Assist with set-up of event space including setting up speakers and projectors, laptops, and AV system
• Work closely with external vendors, setting up meetings and collecting materials needed for client events and meetings
• Constructed detailed contracts, invoices, and Banquet Event Orders utilizing event management software, VenueBook
• Conducted daily research, outreach emails and phone calls to local businesses, concierges and neighborhood locals
• Facilitate guest feedback through follow up emails and phone calls
• Designed custom menus and event materials utilizing InDesign
Guest Relations Dec 2016- Sept 2017
• Single point contact for all incoming calls and phone transfers utilizing Ring Central Phone System
• Coordinated weekly calendar and meetings
• Reservationist; managed small and large party lunch, brunch and dinner reservations for all three restaurants
• Provided professional customer service and follow up through email and over the phone
• Liaised closely between guests and restaurant management; reported all client requests and concerns to management in a timely manner
• Created daily Guest Feedback Reports and Notable Guest Reports in Microsoft Excel
• Maintained Neighbors Program- Outreach program designed to cultivate and serve restaurant regulars
• Managed all upcoming restaurant reservations and events through RESY and OpenTable
• Assisted with training of new staff and employees
Braai Restaurant/ Xai Xai Wine Bar/ Aria Wine Bar, Blenheim Restaurant New York, NY
Events, Server, Lead Host, Maître’D Jun 2011- Aug 2016
• Assisted with front of house employee training and scheduling
• Welcomed, greeted, and seated all guests in a hospitable and professional manner
• Managed and booked private dining and special event requests through OpenTable, email and over the phone
• Monitored and maintained reservation and walk in requests; maximizing guest flow and reducing guest wait time
• Utilized OpenTable Flex to construct daily floor plans and the holiday floor plans of the restaurant
• Inputted food and beverage orders into POS System, Breadcrumb
• Assisted with daily close out reports and tip distribution
New House Central Records, Syracuse University Syracuse, NY
Administrative and Events Assistant Feb 2008- May 2011
• Provided daily clerical assistance to university faculty, staff and students including faxing, mailing, supply ordering and distribution
• Assisted with mail and package distribution to on campus facilities and mailboxes
• Bookkeeping
• Monitored office supplies and updated inventory into excel spreadsheets
• Assisted with setup and breakdown of designated spaces for on-campus functions including meetings, conferences, film screenings, among other campus related events
• Provided production support including setting up and maintaining AV System
Young and Powerful Group NYC- Non-Profit New York, NY
Volunteer Outreach and Youth Pipeline Mentoring Program Team Member Aug 2014- Jan 2016
• Assisted Youth Pipeline Director in planning community outreach and call to action events, including informational lectures, books drives and discussion panels, held at local colleges and various event spaces
• Interview and vet mentor candidates for youth mentoring program over the phone and through email
• Conduct research and outreach to local communities, businesses, and schools, promoting and increasing mentorship participation
• Contacted local schools to create youth intervention workshops and career day activities in inner city schools
Education
CUNY Lehman College M'A Education, Feb 2012- June 2014 ? Syracuse University B'A History, Aug 2007- May 2011
Samantha Thomas
Email: S------------ Phone: (917) 349- 9988
Sirenetta New York, NY
Office Assistant & Assistant to Owner Dec 2018- Current
• Support daily office operations including: mailing, purchasing orders, expense reporting, supply inventory, and office organization
• Generate spreadsheets analyzing and comparing sales data, create weekly sale reports and sales packages utilizing Avero.
• Assist Company Executives and Office Manager with administrative tasks, car service coordination, meeting coordination and miscellaneous projects and errands
• Maintain invoices utilizing XtraChef and enter company data into databases
• Handle all incoming calls and transfers
OneCause New York, NY
Event Assistant Sept 2018- Oct 2018
• Temporary position, assisted with the following events:
o 33rd Annual Great Sports Legends Dinner to cure Paralysis
o 23rd annual Gilda's Club Gala Benefit to end Cancer
o Celiac Disease Center at Columbia University 2018 Gala
• Assisted OneCause Organization with check in of over 1,000+ guests utilizing BidPal Mobile POS
• Ushered guests to designated event areas and assigned tables
• Assisted with silent auction pick up and check out
• Maintained organization of venue space
• Assisted with set- up and breakdown of event space.
Casa Nela (Rosemary’s, Bobo, Claudette) New York, NY
Events and Catering Administrative Assistant Sept 2017- Apr 2018
• Promoted from Guest Relations to Events and Catering Admin
• Worked closely with Events and Marketing Director managing event bookings, confirmations and scheduling of catering orders for on-site and off- site events, including weddings, birthday celebrations, corporate dinners, meetings, holiday parties, among other momentous occasions.
• Assisted with administrative duties including emailing, answering phones, filing, inventory, and office organization, and customer service
• Managed calendar for Director of Events in Google and all events in yearly calendar and reservation software, including VenueBook, RESY, and Guest Center
• Assist with set-up of event space including setting up speakers and projectors, laptops, and AV system
• Work closely with external vendors, setting up meetings and collecting materials needed for client events and meetings
• Constructed detailed contracts, invoices, and Banquet Event Orders utilizing event management software, VenueBook
• Conducted daily research, outreach emails and phone calls to local businesses, concierges and neighborhood locals
• Facilitate guest feedback through follow up emails and phone calls
• Designed custom menus and event materials utilizing InDesign
Guest Relations Dec 2016- Sept 2017
• Single point contact for all incoming calls and phone transfers utilizing Ring Central Phone System
• Coordinated weekly calendar and meetings
• Reservationist; managed small and large party lunch, brunch and dinner reservations for all three restaurants
• Provided professional customer service and follow up through email and over the phone
• Liaised closely between guests and restaurant management; reported all client requests and concerns to management in a timely manner
• Created daily Guest Feedback Reports and Notable Guest Reports in Microsoft Excel
• Maintained Neighbors Program- Outreach program designed to cultivate and serve restaurant regulars
• Managed all upcoming restaurant reservations and events through RESY and OpenTable
• Assisted with training of new staff and employees
Braai Restaurant/ Xai Xai Wine Bar/ Aria Wine Bar, Blenheim Restaurant New York, NY
Events, Server, Lead Host, Maître’D Jun 2011- Aug 2016
• Assisted with front of house employee training and scheduling
• Welcomed, greeted, and seated all guests in a hospitable and professional manner
• Managed and booked private dining and special event requests through OpenTable, email and over the phone
• Monitored and maintained reservation and walk in requests; maximizing guest flow and reducing guest wait time
• Utilized OpenTable Flex to construct daily floor plans and the holiday floor plans of the restaurant
• Inputted food and beverage orders into POS System, Breadcrumb
• Assisted with daily close out reports and tip distribution
New House Central Records, Syracuse University Syracuse, NY
Administrative and Events Assistant Feb 2008- May 2011
• Provided daily clerical assistance to university faculty, staff and students including faxing, mailing, supply ordering and distribution
• Assisted with mail and package distribution to on campus facilities and mailboxes
• Bookkeeping
• Monitored office supplies and updated inventory into excel spreadsheets
• Assisted with setup and breakdown of designated spaces for on-campus functions including meetings, conferences, film screenings, among other campus related events
• Provided production support including setting up and maintaining AV System
Young and Powerful Group NYC- Non-Profit New York, NY
Volunteer Outreach and Youth Pipeline Mentoring Program Team Member Aug 2014- Jan 2016
• Assisted Youth Pipeline Director in planning community outreach and call to action events, including informational lectures, books drives and discussion panels, held at local colleges and various event spaces
• Interview and vet mentor candidates for youth mentoring program over the phone and through email
• Conduct research and outreach to local communities, businesses, and schools, promoting and increasing mentorship participation
• Contacted local schools to create youth intervention workshops and career day activities in inner city schools
Education
CUNY Lehman College M'A Education, Feb 2012- June 2014 ? Syracuse University B'A History, Aug 2007- May 2011