Event Coordinator
Frances Ramcald
103 Nottingham Road, Jacksonville, NC 28546
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Experience
Simpson Thacher & Bartlett LLP New York, NY
Conference Services Assistant 11/2015 – 08/2019
• Coordinated 60+ conference rooms and managed the catering services, vendor operations and audio- visual requirements for corporate meetings and events.
• Facilitated tech support for Audio-Conferences, Video-conferences, Webinars and performed basic trouble shooting on Crestron and Polycom devices.
• Created floor plans and Room Set instructions for various layouts.
• Consulted external clients on finding the right event space, managing their budget, hosting their site walkthroughs and liaising with AV during their tech run-throughs.
• Remodeled the department’s homepage with updated photos for various conference room layouts.
• Increased productivity by developing tutorials with visual aid for the department.
• Supervised and trained new hires, interns and reception staff.
• Submitted daily visitor lists to Lobby security.
• Ensure seamless concierge service by greeting, escorting and offering beverages to clients upon arrival.
• Reported faults and needs for repair with facilities and building management.
• Maintained confidentiality by verifying leftover documents and sending them to the appropriate person or department.
• Generated weekly video reports and collaborated with branch offices to ensure proper scheduling.
• Modified the Conference Menu and uploaded it to the Firm’s Network weekly.
• Provided additional support to the Recruiting and Diversity departments for off-site events.
Simpson Thacher & Bartlett LLP New York, NY
Receptionist 11/2010 – 11/2015
• Answered a high volume of calls, took messages, directed callers to voicemail, Faxed/Scanned legal documents and provided operator and switchboard support.
• Processed all Taxi service requests in the Dispatch area by retrieving vouchers from the printers and assigning cars based on the destination and the needs of the passenger.
• Tracked flights for all Partners and Associates to ensure all Airport Pickups were dispatched on time.
Education
John Jay College of Criminal Justice New York, NY
• B.S. in Forensic Psychology in progress: 60 credits remaining.
• National Society of Leadership & Success: induction to Sigma Alpha Pi in progress.
• Peer Counselor Certification: completed intensive, six-credit training and practicum.
Skills
• CPR and First Aid certified
• Working knowledge of Microsoft Office Suites
Volunteer Work
04/2016- 08/2019 Intermountain Therapy Animals New York, NY
08/2012- 08/2015 New York Cares Organization New York, NY
References/Recommendation Letters
Available upon request
Frances Ramcald
103 Nottingham Road, Jacksonville, NC 28546
------------
------------
Experience
Simpson Thacher & Bartlett LLP New York, NY
Conference Services Assistant 11/2015 – 08/2019
• Coordinated 60+ conference rooms and managed the catering services, vendor operations and audio- visual requirements for corporate meetings and events.
• Facilitated tech support for Audio-Conferences, Video-conferences, Webinars and performed basic trouble shooting on Crestron and Polycom devices.
• Created floor plans and Room Set instructions for various layouts.
• Consulted external clients on finding the right event space, managing their budget, hosting their site walkthroughs and liaising with AV during their tech run-throughs.
• Remodeled the department’s homepage with updated photos for various conference room layouts.
• Increased productivity by developing tutorials with visual aid for the department.
• Supervised and trained new hires, interns and reception staff.
• Submitted daily visitor lists to Lobby security.
• Ensure seamless concierge service by greeting, escorting and offering beverages to clients upon arrival.
• Reported faults and needs for repair with facilities and building management.
• Maintained confidentiality by verifying leftover documents and sending them to the appropriate person or department.
• Generated weekly video reports and collaborated with branch offices to ensure proper scheduling.
• Modified the Conference Menu and uploaded it to the Firm’s Network weekly.
• Provided additional support to the Recruiting and Diversity departments for off-site events.
Simpson Thacher & Bartlett LLP New York, NY
Receptionist 11/2010 – 11/2015
• Answered a high volume of calls, took messages, directed callers to voicemail, Faxed/Scanned legal documents and provided operator and switchboard support.
• Processed all Taxi service requests in the Dispatch area by retrieving vouchers from the printers and assigning cars based on the destination and the needs of the passenger.
• Tracked flights for all Partners and Associates to ensure all Airport Pickups were dispatched on time.
Education
John Jay College of Criminal Justice New York, NY
• B.S. in Forensic Psychology in progress: 60 credits remaining.
• National Society of Leadership & Success: induction to Sigma Alpha Pi in progress.
• Peer Counselor Certification: completed intensive, six-credit training and practicum.
Skills
• CPR and First Aid certified
• Working knowledge of Microsoft Office Suites
Volunteer Work
04/2016- 08/2019 Intermountain Therapy Animals New York, NY
08/2012- 08/2015 New York Cares Organization New York, NY
References/Recommendation Letters
Available upon request