Evan Oster Resume
Client Services Representative, Firstech LLC, Kent, WA, Sept. 20109 - present
- Work directly with clients and to understand their needs and offer solutions
- Know and understand all services/products and communicate information to clients
- Provide efficient and accurate client service, including sales if appropriate
- Analyze client data to determine best solution
Transportation/Customer Service, Crowd Cow, Seattle, WA, Aug. 2017 - Sept. 2019
- Customer service and customer interfacing (placing phone calls, sending emails, Outlook, texts, etc.).
- Frequently required to respond to time sensitive inquiries such as cancellations, - payments, personal issues, etc.
- Update and manage data entry for day-to-day operations using Microsoft Office.
- Customer escalations demonstrating patience and problem solving skills.
GIS Intern, Whatcom Land Trust, Bellingham, WA, June 2016 - June 2017
- Produce maps for public comment and approval using ESRI ArcGIS software, working independently to meet deadlines and project due dates.
- Acquired knowledge of various organizations (non-profit, local business, special interest groups, etc) through interactions with various staff and community members.
- Field work related to conservation planning and documentation, demonstrating effective communication in both verbal and written forms as well as attention to detail.
- Use Microsoft Office (Excel, Word, Powerpoint, etc) to complete daily tasks.
OTHER RELEVANT EXPERIENCE
- Completion of 300 hour GIS internship with Whatcom Land Trust
- Completion of 40 hour course in Collaborative Interest Based Negotiation
- Academic Facilitator of Discussion for Sustainability Literacy at Western Washington Uni.
Client Services Representative, Firstech LLC, Kent, WA, Sept. 20109 - present
- Work directly with clients and to understand their needs and offer solutions
- Know and understand all services/products and communicate information to clients
- Provide efficient and accurate client service, including sales if appropriate
- Analyze client data to determine best solution
Transportation/Customer Service, Crowd Cow, Seattle, WA, Aug. 2017 - Sept. 2019
- Customer service and customer interfacing (placing phone calls, sending emails, Outlook, texts, etc.).
- Frequently required to respond to time sensitive inquiries such as cancellations, - payments, personal issues, etc.
- Update and manage data entry for day-to-day operations using Microsoft Office.
- Customer escalations demonstrating patience and problem solving skills.
GIS Intern, Whatcom Land Trust, Bellingham, WA, June 2016 - June 2017
- Produce maps for public comment and approval using ESRI ArcGIS software, working independently to meet deadlines and project due dates.
- Acquired knowledge of various organizations (non-profit, local business, special interest groups, etc) through interactions with various staff and community members.
- Field work related to conservation planning and documentation, demonstrating effective communication in both verbal and written forms as well as attention to detail.
- Use Microsoft Office (Excel, Word, Powerpoint, etc) to complete daily tasks.
OTHER RELEVANT EXPERIENCE
- Completion of 300 hour GIS internship with Whatcom Land Trust
- Completion of 40 hour course in Collaborative Interest Based Negotiation
- Academic Facilitator of Discussion for Sustainability Literacy at Western Washington Uni.