Erin�s resume
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Erin�s resume

Program Admin Asst.


Erin O�Brien
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Technical Skills:
Incedo, Cisco phones, Oracle HCM & Service Cloud, ADP Workforce, Kronos, Taleo, TalentWise, Sterling, MSWord, , Excel, Outlook, Google Doc, PowerPoint, HealthStream, PDF, OTPRS, PPS Decision Reports, I-Chat, UCDBuy, PeopleAdmin, Aggie Joblink, TRS, Filemaker Pro, HRIS.



Professional Experience

Sutter Health � Employee Assistance Program (Advantist Global)
9/2018 � 8/2019
EAP Clerk

� Provide first point of contact through phone support for Clinicians, submit Client Intake Forms, process decline referrals for Providers. Update Insurance information for members. Scan supporting documents in electronic health records.
� Implement monthly Census reporting for External Customers by tracking and updating spreadsheets and communications via email.
� Coordinate with Clinicians and Management on Onsite Activities, Critical Incident Response and Workshops by calendaring and tracking all activities. Gather materials for ongoing Onsite Activities.
� Process incoming and outgoing mail, send out daily Authorization, file monthly invoices, print incoming faxes, and other duties and needed.

Adventist Health (Aerotek)
12/2017 � 4/2018
Human Performance Analyst

� Provide end-to-end HR analytics and reporting services, typically focusing on more complex time keeping analytics. Build, maintain and standardize customer inquires across the Human Resources organization and coordinates with appropriate parties to implement HR metrics processing as defined by HR Center of Expertise.
� Work with HR systems to generate inquiry requests, ensuring customer requirement are met. Generates inquires through HCM (e.g., recruitment process, compensation administration process, etc.). Coordinates with the Service and Performance Management team as needed.


09/2015 � 08/2017
Renew Financial
Office Assistant � HR Assistant

� Office Assistant - Act as facilities representative for the Roseville office, interact with Property Management regarding space planning, lease and building maintenance. Order office supplies, weekly catering events and grocery items for entire office. Enroll employee�s in company paid gym membership. Work with IT department to insure key card asses is effective. Organize company sponsored events. Assisted with recruiting - sourcing, and screening qualified candidates from external and internal sources. Conduct phone screens and recommend candidates to hiring managers for in-person interviews, disposition both external and internal candidates.
� First point of contact for recruitment queries and per-screening of candidates, preparing short list for managers to interview and provide guidance to managers on recruitment inquire building a usable pipeline. Gather documents and maintains candidate information for legal compliance. Make verbal offers and compose offer letters to selected candidates. Submit the online investigation requests and assist with new employee background checks. Provide a source of contact for all potential and internal employees. Conduct new hire orientation. Verify I-9 documentation. Assist with processing of terminations. Assist with the preparation of performance review forms. Assist with worker�s compensation issues and LOA requests. Act as a liaison between corporate office and Roseville office.

9/2014 � 5/2015
Farm Fresh To You/Capay Organic
Human Resources Coordinator

� Schedule and conduct new employee orientation to foster positive attitude toward company goals. Review new hire paperwork, ensures the proper documents have been completed correctly, and follow up with applicant and managers to ensure completion of paperwork. Input new hires and scan and upload employee documents and records employee training to the HRIS system. Process all termination in HRIS and forward termination documents. Order office supplies and other Human Resources materials. Ensure remote locations are stocked with adequate Human Resources materials. Update employee files to document personnel actions and to provide information for payroll and other uses. Assist with internal and external recruiting by creating and posting advertisements and screening applicants to fill vacant positions.
� Process employment applications and assists in other employment activities. Examine employee files to answer inquiries and provides information to authorized persons. Prepare employee separation notices and related documentation. Process and track Performance Reviews/Notices.

10-2012-6-2014
UC Davis � Student Health
Administrate Assistant - Human Resources Coordinator

� Assist HR Manager with reviewing and initiating action on a variety of personnel matters. Initiate HR/Payroll requests into the (SSC) CMS, including but not limited to, recruitment for staff and students, leave of absence requests, stipends, equities, reclassifications, employee separation, individual salary actions, employee payments and timesheet change requests. Coordinate on-boarding and off-boarding of staff. Assist with yearly process of pre- and post-doctoral selection by providing administrative/clerical support to Counseling Services Director of Training. Coordinated CEU�s for Counseling and Psychological Dept, maintaining and tracing attendance, ordering catering, securing conference rooms, insuring guest speakers get paid. Log and distribute payroll checks, and Surepay statements.
� Coordinate staff performance appraisal process and track completeness. Create and maintain tracking spreadsheet monthly status reports. Provide customer service to staff by answering general questions and directing employees to appropriate resources. Create and edit position descriptions. Monitor and maintain current department position descriptions in PeopleAdmin. Manage department personnel files by keeping content current. Coordinate yearly update of mandatory postings. Maintain monthly Service Award spreadsheets. Distribute and track completed annual CTO designations forms. Department contact for workplace injuries; Tier 1 ergonomic evaluator for SHCS; follow-up with workstation equipment changes. Initiate Tier 2 workstation evaluations with campus ergonomist, when needed. Update Illness & Injury Prevention Plan binder annually.


Education
April 2019 -Suicide Prevention Training (ASSIST) certificate

1997-2003 American River College Sacramento, CA (Interior Design Program)
*Conference & Event Planning Certificate*