Erica Yi Resume
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Erica Yi Resume

Erica Yi
12118 WA-99 Apt. #N308
Everett, WA 98204
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PROFESSIONAL SUMMARY
Dedicated university graduate with a strong grasp of the English language, producing imaginative creative writing, and knowledge of editing work produced by others. Has a history of using suggestive sales and up-selling techniques when selling to others and answering questions to increase sales. Looking for an opportunity to write and utilize literary expertise.

SKILLS
• Proficient typist: 73 WPM
• Bilingual (English & Korean)
• Effective communicator and team player
• Organized multi-tasker
• Optimistic personality
• Proficient in Microsoft Office Suite & Adobe Creative Suite
• Writer and editor
• Fast and efficient service worker
• Expert use of various social media channels

EXPERIENCE
Western Washington University Political Science Department; Bellingham, WA — Faculty Assistant
September 2016 – March 2018
• Create advertisement ideas, research marketing techniques, and write compelling descriptions as a creative writer
• Ensure consistent tone and voice throughout all content assets developed
• Proficiently answer phones, copying, scanning, running errands, assisting faculty on request
• Take constructive criticism and follow directions
• Research varied information and compile reports using various Microsoft Office tools

Kohl’s; Lynnwood, WA — Sales Associate
June 2016 – September 2016
? Scan, bag and load purchases; process cash, check, credit card, coupon, and voucher transactions; and verify customer ages for alcohol and tobacco purchases
? Creative, positive, high-energy attitude and a strong sense of urgency and teamwork
? Put out new merchandise with signage and appealing displays that encourage customer sales and move overstocked items
? Use suggestive sales techniques to provide information and advice on current trends and recommend accessories to match purchases

Western Washington University ATUS Classroom Services; Bellingham, WA — Computer Assistant
September 2014 – June 2017
? Drive creative strategy and produce social media content and YouTube videos to promote workplace
? Utilize strong organizational skills and broad-based knowledge of various camera equipment
? Provide friendly and professional assistance to patrons in a fast-paced, changing environment
? Use problem solving and time management skills to balance multiple tasks and meet team deadlines

EDUCATION
Western Washington University; Bellingham, WA
September 2014 – March 2018
Bachelor of Arts with English Literature Secondary Education Emphasis


REFERENCES
Per request.