Erica Clouds Resume
413 Hemlock Street, South San Francisco, CA 94080?------------?------------
Erica Cloud
Professional Summary
Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as an energetic, friendly employee.
Experience
July 2015-July 2016
Flavas Jamaican Grill
South San Francisco, CA
Restaurant Server
Assisted with guest inquiries, take-out orders and restaurant cleanliness. Bussed and reset tables and kept dining room and work areas clean.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Displayed enthusiasm and knowledge about the restaurant’s menu and products, while providing personable service to all customers.
October 2013-June 2014
Document Technologies Inc.
San Francisco, CA
Receptionist / Administrative Assistant
Greeted customers and visitors in-person and via telephone calls. Monitored premises security, screened visitors, updated logs and issued passes.
Received and routed business correspondence to correct department or staff member. Organized and scheduled office meetings as well as client appointments for 10-15 attorneys, effectively accommodating hectic agendas.
Coordinated office inventory by restocking meeting rooms, office supplies, and purchasing orders. Wrote professional memorandum, letters and marketing copy.
August 2009-February 2013
Community Psychiatry Associates
Multiple Bay Area Offices
Office Manager / Office Coordinator
Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents. Maintained computer and physical filing systems.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
References
References are available on request.
413 Hemlock Street, South San Francisco, CA 94080?------------?------------
Erica Cloud
Professional Summary
Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as an energetic, friendly employee.
Experience
July 2015-July 2016
Flavas Jamaican Grill
South San Francisco, CA
Restaurant Server
Assisted with guest inquiries, take-out orders and restaurant cleanliness. Bussed and reset tables and kept dining room and work areas clean.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Displayed enthusiasm and knowledge about the restaurant’s menu and products, while providing personable service to all customers.
October 2013-June 2014
Document Technologies Inc.
San Francisco, CA
Receptionist / Administrative Assistant
Greeted customers and visitors in-person and via telephone calls. Monitored premises security, screened visitors, updated logs and issued passes.
Received and routed business correspondence to correct department or staff member. Organized and scheduled office meetings as well as client appointments for 10-15 attorneys, effectively accommodating hectic agendas.
Coordinated office inventory by restocking meeting rooms, office supplies, and purchasing orders. Wrote professional memorandum, letters and marketing copy.
August 2009-February 2013
Community Psychiatry Associates
Multiple Bay Area Offices
Office Manager / Office Coordinator
Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents. Maintained computer and physical filing systems.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
References
References are available on request.