Employment Resume
Jomo McReynolds
Retail Sales/Stock, IT Technician
Raleigh, NC ------------517
A US Army veteran with 3+ years experience in the IT field. Also experience in Retail Sales/Stock and
Customer Service. Open to all employment opportunities.
Authorized to work in the US for any employer
Work Experience
Video Repair/Self-Install
Charter Communnications - Morrisville, NC
June 2019 to Present
Provide Spectrum customers with the upmost customer service by troubleshooting their equipment
(TV, Internet, Phone, App) and taking care of any other issues they may have while using Spectrum
services through a call center environment.
Customer Service Representative
Express Employment Professionals - Raleigh, NC
April 2019 to June 2019
Provide customer service for NC Quickpass via call center
Open accounts, handle disputes, take invoice payments, educate customers on the three major toll
roads in NC as well as the Ferry system
Technician
Koons Volvo/Kia of Owings Mills - Owings Mills, MD
August 2018 to January 2019
Performed oil changes, tire rotations and replacement and vehicle servicing. Minimal experience in
brakes, fuel pump, and air conditioning system.
Crew Member
Tropical Smoothie Cafe - Gambrills, MD
January 2018 to August 2018
Performed food preparation for customers and provided customer service when needed
Kept work and dining area clean
25N Nodal Network Systems Operator
U.S. Army - Fort Bragg, NC
February 2014 to September 2017
Performed field level maintenance, operation and troubleshooting of communication equipment
COMSEC custodian battery level
Gap Sales Associate
Gap Inc. - Hanover, MD
September 2013 to February 2014
Kept fitting rooms clean
Provided customer service
Performed cashier duties when needed
Inventory/Stock experience
Education
Bachelor's in Information Technology
South University_Savannah Online - Savannah, GA
May 2015 to Present
High school in Diploma
Clear Brook High School - Friendswood, TX
August 2008 to June 2009
Skills
powerpoint, microsoft office, receptionist, retail sales, customer service, CSR, Customer Support, Call
Center, Help Desk, Army, Computer Repair, Desktop Support, It Specialist, Secret Clearance
Military Service
Branch: United States Army
Jomo McReynolds
Retail Sales/Stock, IT Technician
Raleigh, NC ------------517
A US Army veteran with 3+ years experience in the IT field. Also experience in Retail Sales/Stock and
Customer Service. Open to all employment opportunities.
Authorized to work in the US for any employer
Work Experience
Video Repair/Self-Install
Charter Communnications - Morrisville, NC
June 2019 to Present
Provide Spectrum customers with the upmost customer service by troubleshooting their equipment
(TV, Internet, Phone, App) and taking care of any other issues they may have while using Spectrum
services through a call center environment.
Customer Service Representative
Express Employment Professionals - Raleigh, NC
April 2019 to June 2019
Provide customer service for NC Quickpass via call center
Open accounts, handle disputes, take invoice payments, educate customers on the three major toll
roads in NC as well as the Ferry system
Technician
Koons Volvo/Kia of Owings Mills - Owings Mills, MD
August 2018 to January 2019
Performed oil changes, tire rotations and replacement and vehicle servicing. Minimal experience in
brakes, fuel pump, and air conditioning system.
Crew Member
Tropical Smoothie Cafe - Gambrills, MD
January 2018 to August 2018
Performed food preparation for customers and provided customer service when needed
Kept work and dining area clean
25N Nodal Network Systems Operator
U.S. Army - Fort Bragg, NC
February 2014 to September 2017
Performed field level maintenance, operation and troubleshooting of communication equipment
COMSEC custodian battery level
Gap Sales Associate
Gap Inc. - Hanover, MD
September 2013 to February 2014
Kept fitting rooms clean
Provided customer service
Performed cashier duties when needed
Inventory/Stock experience
Education
Bachelor's in Information Technology
South University_Savannah Online - Savannah, GA
May 2015 to Present
High school in Diploma
Clear Brook High School - Friendswood, TX
August 2008 to June 2009
Skills
powerpoint, microsoft office, receptionist, retail sales, customer service, CSR, Customer Support, Call
Center, Help Desk, Army, Computer Repair, Desktop Support, It Specialist, Secret Clearance
Military Service
Branch: United States Army