Emma Backer
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Emma Backer

SR. MANAGER OF CONTENT OPERATIONS
MANAGER OF CONTENT OPERATIONS
Shutterstock / 4/2017 � PRESENT

� Establish a system for strategic contributor content evaluation, processing and publishing to ensure marketplace integrity and consistent standards of published content
� Manage, lead, develop and mentor content teams responsible for strategic contributor account management, high-value content evaluation, processing and publishing
� Built a team of editors; design and implement training modules and programs to bring about expedited onboarding, editing consistency, and development paths
� Determine and implement strategy to evaluate and onboard over 200 strategic content partners; leading initiatives to advance contributor experience consistency and management
� Establish and maintain premium image publishing and metadata standards with collaboration across product, marketing and search teams to drive performance for high value content
� Monitor performance of media evaluation user systems; created reports to track resolution of user issues in order to provide updates to review teams and report productivity impacts

MANAGER OF CONTENT PROCESSING
Shutterstock / 3/2016 � 4/2017
� Established and maintained the aesthetic and technical standards of images while increasing the contributor base and image submissions by 30% year over year
� Implemented new content processing workflows to allow for 100% scaling and competitive time to market
� Led the strategic programs to advance the consistency and efficiency of content integration while reducing cost per image by 20%

SENIOR IMAGE REVIEW COORDINATOR
IMAGE REVIEW COORDINATOR
Shutterstock / 6/2013 � 3/2016
� Ensured consistent quality review throughout large team of 150+ remote reviewers by standardizing hiring and streamlining training
� Assisted compliance department with establishing new guidelines to identify trademark and intellectual property, model/property release issues, infringement, licensing and TOS violations
� Liaised with tech team regarding site issues; assist in developing new interface through beta testing, site metrics and surveys to ensure that review team is productive and happy

PHOTO EDITOR, CURATOR, PHOTOGRAPHER
------------ / 2012 � Present
� Writer and Photographer for The Culture Trip
� Curator for leading photographers on website content, promo materials and portfolios for clients
� Photo Editor for special projects at Abrams Noterie

DIRECTOR, ART DEPARTMENT
ART DEPARTMENT ASSISTANT
Walter Schupfer Management / 8/2010 � 5/2012
� Fostered relationships with talent to ensure that their portfolio books best represented their work
� Coordinated new website launch by acting as the liaison between external design team and WSM to ensure the creation of a more efficient site by improving functional design and user experience while maintaining the look and feel of the company
� Maintained WSM�s website and profile on LeBook by uploading new imagery to the site on a daily basis and overseeing all technical changes to the website with offsite tech team