Emma Antoine-Portinari
Psychology Major | Marketing & Women's Studies Minors
Location: Bourne, MA, USA
University: Fairfield University
Major: Psychology Major | Marketing & Women's Studies Minors

Emma Antoine-Portinari

Emma Antoine-Portinari

Rising Senior Psychology Major at Fairfield University | Marketing and Women, Gender & Sexuality Studies Minors
Buzzards Bay, MA 02532
xxx-xxx-xxxx
xxx-xxx-xxxx


Work Experience

Building Supervisor
Fairfield University Recreation Complex - Fairfield, CT
September 2017 to Present

• Manage building procedures and delegate tasks to 2-3 employees
• Train 20 new hires on procedures, position requirements and customer service
• Assist with scheduling, correspondence, and attendance reports for group exercise classes and building staff

Junior Account Executive
Clay Communications and Marketing - Plymouth, MA
May 2018 to January 2019

• Oversaw public relations, publicity and strategic marketing communications for BlumShapiro and
Celtic Angels, Inc.
• Created and managed social media marketing campaigns to increase digital presence for client online platforms
• Developed and implemented programs to attract new business, hires and clientele for client accounts
• Pitched stories on behalf of clients to editors at print, radio, and other news outlets across Massachusetts
• Promotion on behalf of clients to community members and organizations via email, telephone,
mailing and publicity events

Teacher's Assistant
The Children's Workshop - Bourne, MA
May 2018 to August 2018

• Coordinated with 4-5 other teachers to carry out daily curriculum at a local day care
• Floated around to various classrooms with children aged 3 months to 12 years to assist with activities
• Fostered a positive and safe learning environment for all children

Front Desk Receptionist & Activities Instructor
Cape Codder Resort & Spa - Barnstable, MA
May 2017 to June 2018

• Operated Micros sales systems and completed customer purchases
• Balanced cash drawer
• Handled customer inquiries and resolved guest complaints
• Facilitated activities and crafts for resort guests
• Worked one-on-one with children aged 3 and up

New Student Leader
Fairfield University Office of Student Engagement - Fairfield, CT
March 2017 to December 2017

• Taught seminar for 19 students focused on educational, interpersonal, and emotional needs
• Supported the transition of new students and served as a mentor during their first academic year
• Completed leadership and peer education training

RecPlex Team Member
Fairfield University Department of Recreation - Fairfield, CT
September 2016 to May 2017

• Maintained a customer-friendly environment through greetings and providing access
• Responded to telephone and in-person requests for information
• Oversaw front desk receptionist area and operations
• Managed and organized equipment room and fitness rooms

Cashier/Sales Associate
Santa's Village - Jefferson, NH
October 2012 to June 2016

• Balanced cash drawer
• Completed purchases using Point of Sale systems
• Described services in detail and assisted customers with purchases
• Provided quality service to foster customer-friendly environment and relationships

Education

Bachelor of Arts in Psychology, Marketing, and Women, Gender & Sexuality Studies
Fairfield University - Fairfield, CT
September 2016 to Present

Study Abroad
National University of Ireland - Galway
January 2019 to May 2019

Skills
Adobe photoshop (2 years), Microsoft Office (4 years), Social Media Marketing (1 year), Google Docs (4 years), Canva (2 years), Supervisor (2 years), Customer Service (7 years), Sales (5 years), Retail Sales (4 years), Cash Handling (5 years), POS (5 years)

Marketing, Social Media, Retail, Sales, Customer Service, Supervisor, Cash Handling, POS