Emily Espinoza
Emily Espinoza
Chicago, IL 60625 ·------------
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SKILLS
? Proficient in Excel, Word, PowerPoint, POS, DAWS (ProTools and Ableton).
? Extensive experience in client relations, accounting, journalism, marketing research, social media marketing, project and
event management.
? High quality customer service and interpersonal skills.
? Experience in managing human and non-human resources.
EDUCATION
Columbia College Chicago Chicago, IL
B.A. in Arts Management with a creative industries concentration June 2020
Minor in Music Business
Schoolcraft College Livonia, MI
General Education June 2018
EXPERIENCE
Rooted Sound Chicago, IL
Assistant July 2019 - Present
? Schedule & book business meetings, studio sessions & travel.
? Manage artists and creatives and keep everyone on schedule.
? Research & identify promising business opportunities.
? Maintain accounting journals & important studio records.
? Organize inbound & outbound shipments.
? Create & manage social media accounts including Yelp!, Google My Business, Squarespace and Cash App.
Tobacco Road Tap Room Chicago, IL
Bartender/Server September 2019 – March 2020
? Provided quality customer service through serving tables, bartending and recommending food and drinks.
? Kept workspace clean and stocked.
? Worked with a team in a fast-paced environment to ensure each shift ran smoothly.
? Kept track of a personal bank and register, made change and used POS system to input orders.
? Utilized and refined time management skills.
Classick Studios Chicago, IL
Business Intern June 2019 – April 2020
? Organized marketing campaigns and strategies.
? Managed social media accounts.
? Created and promoted content.
? Delegated tasks to intern engineers.
? Assisted in client relations and set-up/break-down for studio sessions and live events.
Peet’s Coffee Chicago, IL
Barista February 2018 - August 2019
? Provided engaging customer service.
? Cooperated effectively with a team in order to accomplish tasks.
? Facilitated conflict mediation between coworkers and customers to obtain agreeable outcomes.
? Utilized time management skills extensively
Red Robin Livonia, MI
Server July 2016 - December 2018
? Provided customer service by serving tables and utilizing a server sequence to ensure customer satisfaction and stimulate
company sales.
? Worked with and led team in a high-traffic environment.
? Troubleshot any issues that arose from either guests or coworkers.
? Kept track of a personal bank and register, made change and used POS system to input orders.
? Utilized time management skills.
Emily Espinoza
Chicago, IL 60625 ·------------
------------
SKILLS
? Proficient in Excel, Word, PowerPoint, POS, DAWS (ProTools and Ableton).
? Extensive experience in client relations, accounting, journalism, marketing research, social media marketing, project and
event management.
? High quality customer service and interpersonal skills.
? Experience in managing human and non-human resources.
EDUCATION
Columbia College Chicago Chicago, IL
B.A. in Arts Management with a creative industries concentration June 2020
Minor in Music Business
Schoolcraft College Livonia, MI
General Education June 2018
EXPERIENCE
Rooted Sound Chicago, IL
Assistant July 2019 - Present
? Schedule & book business meetings, studio sessions & travel.
? Manage artists and creatives and keep everyone on schedule.
? Research & identify promising business opportunities.
? Maintain accounting journals & important studio records.
? Organize inbound & outbound shipments.
? Create & manage social media accounts including Yelp!, Google My Business, Squarespace and Cash App.
Tobacco Road Tap Room Chicago, IL
Bartender/Server September 2019 – March 2020
? Provided quality customer service through serving tables, bartending and recommending food and drinks.
? Kept workspace clean and stocked.
? Worked with a team in a fast-paced environment to ensure each shift ran smoothly.
? Kept track of a personal bank and register, made change and used POS system to input orders.
? Utilized and refined time management skills.
Classick Studios Chicago, IL
Business Intern June 2019 – April 2020
? Organized marketing campaigns and strategies.
? Managed social media accounts.
? Created and promoted content.
? Delegated tasks to intern engineers.
? Assisted in client relations and set-up/break-down for studio sessions and live events.
Peet’s Coffee Chicago, IL
Barista February 2018 - August 2019
? Provided engaging customer service.
? Cooperated effectively with a team in order to accomplish tasks.
? Facilitated conflict mediation between coworkers and customers to obtain agreeable outcomes.
? Utilized time management skills extensively
Red Robin Livonia, MI
Server July 2016 - December 2018
? Provided customer service by serving tables and utilizing a server sequence to ensure customer satisfaction and stimulate
company sales.
? Worked with and led team in a high-traffic environment.
? Troubleshot any issues that arose from either guests or coworkers.
? Kept track of a personal bank and register, made change and used POS system to input orders.
? Utilized time management skills.