Emily Costello
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Emily Costello

Quick Service Food and Beverage/Attractions Intern
The Walt Disney Company - Orlando, FL
2019 to 2020
• Interact and communicate with a multitude of guests on a regular basis
• Efficiently deliver services and food to guests in a timely manner
• Assist guests and culinary while multi-tasking in a fast paced environment
• Answer guest questions on the daily location of events and operations within the location
• Operating sophisticated ride systems safely
• Delivering narratives and spiels to large groups daily
• Efficiently problem-solve and adapt to situation in both operation of attraction and guest recovery

Student Assistant
Roanoke College Residence Life and Housing - Salem, VA
2016 to 2019
• Provide information to guests relating to college dormitory living
• Answer guest calls and respond to service requests in an efficient manner
• Ensure and assist in residence hall safety and security
• Operate cash register routine office-related transactions
• Handle office staff schedules, document control and routine office work

Public Policy & Nuclear Threats Bootcamp Summer Intern
UCSD UC Institute on Global Conflict and Cooperation - San Diego, CA
June 2017 to August 2017
• Supported and assisted supervisors in ensuring conference operated in a smooth and efficient manner
• Assisted guest with inquiries and provided information regarding conference
• Handled schedules and provided routine office assistance
• Ensured guests and guest speakers arrived safely and efficiently to events