Ellen Fox
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Ellen Fox

Ellen Fox
Bremen, IN
SKILLS SUMMARY
� Customer Service and Problem-Solving
- solve directional, technical, reference questions of patrons at Bracken Library
� Written communication
- regularly write 6+ page papers, read 40+ pages a day
� Time Management
- maintained 18 credit hour course load with 12+ hour job per week

EDUCATION
Ball State University, Muncie, IN
Aug. 2017 - Present
Senior - Bachelor of Arts in English Literature, Communications Minor
On track to graduate May 2020
Overall GPA 3.9
Honors & Awards: Dean�s List (Fall 2017, Fall 2018, Fall 2019), Presidential Scholarship recipient

WORK EXPERIENCE
Peer Reference Assistant, Ball State Bracken Library, Muncie, IN October 2018 - Present
� Assist library users with research
� Help patrons become familiar with library website and its resources
� Answer library users' questions regarding campus information
� Clean computer lab area and classrooms

Intern, Bremen Public Library, Bremen, IN Summer 2019
� Helped with checking in and withdrawing of collection with minimal supervision
� Assisted Children's Librarian with labeling and rating materials
� Aided Children's Librarian in research for regional Indiana Librarian conference
� Learned about and assisted with library programs, including Storytime and summer reading

Assistant Cook, Camp Lutherhaven, Albion, IN Summer 2018
� Collaborated with other cooks to prepare meals for 150+ people
� Organized and cleaned kitchen area
� Packed meals in coolers for campers

Lifeguard, Bremen Public Pool, Bremen, IN Summer 2014 - Summer 2019
� Protected swimmers
� Assisted teachers during swim lessons
� Served the public at concession stands
� Cleaned bathrooms and pool area


COMMUNITY INVOLVEMENT
Volunteer at Bremen Public Library, Bremen, IN
Fall 2016 � Summer 2017
� Used computer system to withdraw books
� Organized display cases
� Job shadowed

Substitute Meals on Wheels Driver, Bremen, IN
May 2017 - Present
� Deliver meals to the elderly
� Assist when regular drivers are unavailable