Elizabeth�s resume
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
SKILLS
Filing assistance
Meeting arrangements Correspondence handling Office administration Documentation and control 80 WPM typing speed Memorization and recall Appointment setting Program files maintenance Faxing paperwork
Delivering files
Cleaning abilities
Customer and client relations Sorting and labeling Documents filing
Advanced clerical knowledge Excellent planner and coordinator Research skills
Documentation and reporting Office management
Database management Personable and outgoing Time management Employee training and development
Critical thinking Administrative Assistance Articulate and well-spoken
WORK HISTORY
ACCOUNT MANAGER/CORPORATE TRAINER 02/2018 to 02/2019 Genesis Consulting Group | Montgomery, AL
Motivated team members to meet and exceed sales targets and contributed expertise to multiple committees to enhance outreach and branding strategies.
Facilitated information between Fortune 500 companies, marketing teams, and clients.
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Developed all documentation, schedules, and instructions for account managers and clientele.
Delivered high level of service to clients to both maintain and extend the relationships for future business opportunities and kept in contact to make sure any issues that arose were immediately resolved.
Monitored employee progress and gave feedback to management and additional training requirements.
TEAM MEMBER 10/2017 to 02/2018 Sing Sing Karaoke | Auburn, AL
Cross-trained in different departments of the store to learn new tasks and better understand workflows and business operations.
Unloaded boxes upon arrival to the store, stocking all items in proper locations.
Collaborated with team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Greeted, signed in, and checked out customers at register
Tended and Restocked bar, waitressed tables, and cleaned rooms after use
ADMINISTRATIVE ASSISTANT/ MEDICAL RECEPTIONIST04/2016 to 08/2019 Harrington Hospital | Southbridge, MA
Organized paperwork such as charts and reports for office and patient needs as well as maintained current and accurate medical records for hundreds of patients
Facilitated organized record retrieval and access by creating a filing system for both in-house and discharged residents
Documented patient medical information, case histories and insurance details so all appointments and payment processing ran smoothly. Scheduled, rescheduled and handled cancelled visits and procedures for patients using desktop calendar software.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Completed skilled administrative work to support all office staff and operational requirements such as completing and filing financial documentation for accounting purposes
TEAM MEMBER 03/2012 to 09/2012 California Yogurt Kraze | Montgomery, AL
Kept work areas clean, organized and safe to promote efficiency and team safety.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Restocked food items, including condiments and toppings, when inventory ran low.
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Checked out customers and counted cash in register drawer to balance register at beginning and end of shift.
Assist in store scheduling and staff adjustments to meet store/business needs during shifts.
EDUCATION
ASSISTANT MANAGER 08/2006 to 05/2009 Southern Scents | Montgomery, AL
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created purchase orders for sales.
Ran inventory count on candles/tart warmers/office supplies. Created labels for each item.
Worked to help store achieve divisional/store sales/profitability goals. Processed guest transactions.
Restocked shelves with product as needed.
High School Diploma 2012 Macon East Academy, Cecil, AL
Graduated summa cum laude
Member of National Honor Society and Spanish Honor Society Graduated in 6th in the Class
Graduated with 4.1 GPA
Psychology
Auburn University, Auburn, AL
Member of Alpha Xi Delta
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
SKILLS
Filing assistance
Meeting arrangements Correspondence handling Office administration Documentation and control 80 WPM typing speed Memorization and recall Appointment setting Program files maintenance Faxing paperwork
Delivering files
Cleaning abilities
Customer and client relations Sorting and labeling Documents filing
Advanced clerical knowledge Excellent planner and coordinator Research skills
Documentation and reporting Office management
Database management Personable and outgoing Time management Employee training and development
Critical thinking Administrative Assistance Articulate and well-spoken
WORK HISTORY
ACCOUNT MANAGER/CORPORATE TRAINER 02/2018 to 02/2019 Genesis Consulting Group | Montgomery, AL
Motivated team members to meet and exceed sales targets and contributed expertise to multiple committees to enhance outreach and branding strategies.
Facilitated information between Fortune 500 companies, marketing teams, and clients.
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Developed all documentation, schedules, and instructions for account managers and clientele.
Delivered high level of service to clients to both maintain and extend the relationships for future business opportunities and kept in contact to make sure any issues that arose were immediately resolved.
Monitored employee progress and gave feedback to management and additional training requirements.
TEAM MEMBER 10/2017 to 02/2018 Sing Sing Karaoke | Auburn, AL
Cross-trained in different departments of the store to learn new tasks and better understand workflows and business operations.
Unloaded boxes upon arrival to the store, stocking all items in proper locations.
Collaborated with team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Greeted, signed in, and checked out customers at register
Tended and Restocked bar, waitressed tables, and cleaned rooms after use
ADMINISTRATIVE ASSISTANT/ MEDICAL RECEPTIONIST04/2016 to 08/2019 Harrington Hospital | Southbridge, MA
Organized paperwork such as charts and reports for office and patient needs as well as maintained current and accurate medical records for hundreds of patients
Facilitated organized record retrieval and access by creating a filing system for both in-house and discharged residents
Documented patient medical information, case histories and insurance details so all appointments and payment processing ran smoothly. Scheduled, rescheduled and handled cancelled visits and procedures for patients using desktop calendar software.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Completed skilled administrative work to support all office staff and operational requirements such as completing and filing financial documentation for accounting purposes
TEAM MEMBER 03/2012 to 09/2012 California Yogurt Kraze | Montgomery, AL
Kept work areas clean, organized and safe to promote efficiency and team safety.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Restocked food items, including condiments and toppings, when inventory ran low.
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Checked out customers and counted cash in register drawer to balance register at beginning and end of shift.
Assist in store scheduling and staff adjustments to meet store/business needs during shifts.
EDUCATION
ASSISTANT MANAGER 08/2006 to 05/2009 Southern Scents | Montgomery, AL
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created purchase orders for sales.
Ran inventory count on candles/tart warmers/office supplies. Created labels for each item.
Worked to help store achieve divisional/store sales/profitability goals. Processed guest transactions.
Restocked shelves with product as needed.
High School Diploma 2012 Macon East Academy, Cecil, AL
Graduated summa cum laude
Member of National Honor Society and Spanish Honor Society Graduated in 6th in the Class
Graduated with 4.1 GPA
Psychology
Auburn University, Auburn, AL
Member of Alpha Xi Delta