Elizabeth Flores Resume
Elizabeth Flores
203 Pacific Circle, Richardson TX 75081? ------------ ? ------------
Experience
BCBG MaxAzria
Floor Supervisor July 2018- Present
• Responsible for supporting the Store Manager with general supervision and management while continuously driving sales through effective customer experience
• Achieved and exceeded individual sales goals and supported those of the team
• Maintained an expertise in product knowledge and trends, communicating knowledge to all associates
• Responsible for executing company merchandising directives as well as markdowns
• Actively recruited, hired, and developed retail team associates, and demonstrated strong leadership by engaging and supporting employees on the sales floor
• Supported Store Manager in coaching, promoting a positive team environment, and developing and implementing strategies for client retention and new client acquisition
• Worked towards turning customers into clients and following up with them on upcoming promotions or events
Dillard’s
Accessories Specialist August 2017-July 2018
• Focused on customer service and giving each and every customer a memorable experience
• Responsible for building a client book and calling and booking appointments throughout the month
• In charge of placing new product out and following Dillard’s floorset guidelines
• Assisting customers with their needs as well as cross selling by styling them from different departments creating outfits from head to toe
• Advanced knowledge in how to open and close the department down
Raising Canes
Crew Member/Certified Trainer November 2014-August 2017
• Team leader who conducted new hire training classes as well as doing first round interviews
• Promoted to safety committee captain with responsibilities making sure that proper safety and sanitary procedures were being followed and training employees how to efficiently and correctly clean cooking tools.
• Daily responsibilities included but not limited to; attending to guests whether in the drive-thru or dine-in, delivering an exceptional customer service experience, training and in charge of training new hires
Training, Certification, and Skills
Technical: MS Office, and POS systems
Professional: Time Management, Computer Skills, Multi-tasking, Fluent in Spanish
Education
Richland College, Dallas, Texas 2014-Present
AA, Business Administration
Elizabeth Flores
203 Pacific Circle, Richardson TX 75081? ------------ ? ------------
Experience
BCBG MaxAzria
Floor Supervisor July 2018- Present
• Responsible for supporting the Store Manager with general supervision and management while continuously driving sales through effective customer experience
• Achieved and exceeded individual sales goals and supported those of the team
• Maintained an expertise in product knowledge and trends, communicating knowledge to all associates
• Responsible for executing company merchandising directives as well as markdowns
• Actively recruited, hired, and developed retail team associates, and demonstrated strong leadership by engaging and supporting employees on the sales floor
• Supported Store Manager in coaching, promoting a positive team environment, and developing and implementing strategies for client retention and new client acquisition
• Worked towards turning customers into clients and following up with them on upcoming promotions or events
Dillard’s
Accessories Specialist August 2017-July 2018
• Focused on customer service and giving each and every customer a memorable experience
• Responsible for building a client book and calling and booking appointments throughout the month
• In charge of placing new product out and following Dillard’s floorset guidelines
• Assisting customers with their needs as well as cross selling by styling them from different departments creating outfits from head to toe
• Advanced knowledge in how to open and close the department down
Raising Canes
Crew Member/Certified Trainer November 2014-August 2017
• Team leader who conducted new hire training classes as well as doing first round interviews
• Promoted to safety committee captain with responsibilities making sure that proper safety and sanitary procedures were being followed and training employees how to efficiently and correctly clean cooking tools.
• Daily responsibilities included but not limited to; attending to guests whether in the drive-thru or dine-in, delivering an exceptional customer service experience, training and in charge of training new hires
Training, Certification, and Skills
Technical: MS Office, and POS systems
Professional: Time Management, Computer Skills, Multi-tasking, Fluent in Spanish
Education
Richland College, Dallas, Texas 2014-Present
AA, Business Administration