Elena Haramalis
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Elena Haramalis

Elena A. Haramalis
3817 Davis Pl NW, Washington DC, 20007// ------------ // ------------

Business professional, office administrator and business development associate with 4 years of professional experience performing a variety of administrative and customer service responsibilities. Technically savvy with strong computer skills (Westlaw, Microsoft Office Suite, Adobe Pro, Quickbooks). Demonstrated ability to exercise good judgment, show initiative, work both independently and as an integral part of a team effort to achieve organizational goals.

Professional Business and Administrative Experience

Business Development/Membership Associate � National Guard Association of California (NGAC)
Washington DC, October 2015 � to present
Reference: Jim Lubey,- NGAC Executive Director- ------------
� Providing administrative and logistics support to veterans, soldiers and their families
� Creating, designing and managing the NGAC News Letters, Advertisements, and Marketing
� Assisting with data management
� Responding to requests for information, researching data and analyzed information
� Assisting in preparations and coordination of the meetings and events
� Synchronizing the calendar of the event participants
� Preparing and sending member renewal invoices
� Grant making research
� Awarded the NGAC Distinguished Service Medal (one of the highest commendations given) for dedicated volunteer work to veterans, service-members and families over a period of 17 months

Paralegal Intern � Law Office of Armen Kharazian PLLC
Washington DC, July 2019 � to present
Reference: Armen Kharazian � Attorney at Law �------------
� Perform file operations and maintenance
� Perform data inquiries and searches
� Request documents from designated offices and other file locations(FOIA requests)
� Assist in scheduling interviews
� Drafting memos and letters
� Enter information from documents into automated systems (create charts, visuals)
� Legal research
� Observe trial/Motion hearing/Status

Customer Services Agent � Invisa Logistic Services, LLC
Washington DC, March 2018 � April 2019 (40HRS per week)
Reference: Vladimir Borodkin � Customer Services Manager �------------
� Reviewing documents required for procuring visa
� Answering questions related to consular issues
� Input vital application information into consulate's database
� Performing the function of the diplomatic courier
� Guiding the applicant through legal issues; resolving any problems which may arise during the application process
� Collaborating with legal entities: World Bank, IMF, international NGO's for procurement of visas for their employees
� Collaborating with various travel agencies

Guest Services Agent and Managerial Experience

Guest Experience Manager, Ginosi Apartels
Washington DC, May 2017 � January 2018 (40HRS per week)
Reference: Livia Harutjunjan-District Manager �------------

Guest Services Agent, Embassy Suites by Hilton, Arlington, VA, May 2016 � January 2017 (40HRS per week)
Reference: LeBaron Bass � Operational Manager - 703. 979. 9799

� Managed guest registration; assisted with questions and concerns
� Provided administrative assistance at the designated workstation
� Assisted with airline reservations and car rentals
� Assisted with conference room booking
� Supervise the Housekeeping Staff
� Scheduled staffing requirements and inspected work for compliance with company standards
� Reported needed repairs to the maintenance staff
� Managed inventory/supplies

Education

Basic Immigration Law Course, The Illinois Coalition for Immigrant and Refugee Rights Center (ICIRR), Chicago, IL
Paralegal Certificate, Paralegal Institute of WDC, Washington DC

Associate in Arts, Business, at Cuesta College, San Luis Obispo, CA
Bachelor of Music and Art, Academy of Music, and Fine Arts, Chisinau, Moldova
Certificate in Customer Service, Cuesta College, San Luis Obispo, CA (One year program)
Certificate of Management and Supervision, Cuesta College, San Luis Obispo, CA